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[Veritas-bu] drives showing UNKNOWN
2006-03-23 10:58:50
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Well the information u have from robtest is what the drives are reporting
to the library not direct to NBU, so IMHO this rules out NetBackup. I
guess from ur question it does not, but normally u could check the library
status on a front panel or web GUI to verify this,
cheers Andy.
Dave Markham <dave.markham AT fjserv DOT net>
23/03/2006 15:51
Please respond to dave.markham
To: andrew.x.smith AT jpmchase DOT com
cc: "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT
mailman.eng.auburn DOT edu>
Subject: Re: [Veritas-bu] drives showing UNKNOWN
Ops have been to the unit and seen there are physically no tapes in the
drive.
I just need to rule out netbackup thinking there is to prove there is a
h/w problem.
Dave
andrew.x.smith AT jpmchase DOT com wrote:
>
> The mt status showing no tape can mean the tape is ejected, but still
> in the drive - have u tried moving the UNKNOWN tape from the drive
> using robtest? m d3 s?? ? I suspect that will work (and the library
> just wasnt able to read the barcode for these tapes). If it doesnt
> then you probably have a hardware fault.
>
>
>
>
> *Dave Markham <dave.markham AT fjserv DOT net>*
> Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
>
> 23/03/2006 15:14
> Please respond to dave.markham
>
>
> To: "veritas-bu AT mailman.eng.auburn DOT edu"
> <veritas-bu AT mailman.eng.auburn DOT edu>
> cc:
> Subject: [Veritas-bu] drives showing UNKNOWN
>
>
>
>
> Netbackup 5.0 mp5s2 on solaris 8 connected to L1000 with 4 DLT7000
> drives in.
>
> Has anyone seen it where robtest shows drive with barcode UNKNOWN, yet
> there are no tapes in the drive?
>
> Invoking robotic test utility:
> /usr/openv/volmgr/bin/tldtest -r /dev/sg/c3t0l0 -d1 /dev/rmt/0cbn -d2
> /dev/rmt/1cbn -d3 /dev/rmt/2cbn -d4 /dev/rmt/3cbn
>
> Opening /dev/sg/c3t0l0
> MODE_SENSE complete
> Enter tld commands (? returns help information)
> s d
> drive 1 (addr 128) access = 1 Contains Cartridge = no
> SCSI ID from drive 1 is 2
> drive 2 (addr 129) access = 1 Contains Cartridge = no
> SCSI ID from drive 2 is 3
> drive 3 (addr 130) access = 1 Contains Cartridge = yes
> Barcode = UNKNOWN
> SCSI ID from drive 3 is 4
> drive 4 (addr 131) access = 1 Contains Cartridge = yes
> Barcode = UNKNOWN
> SCSI ID from drive 4 is 5
> READ_ELEMENT_STATUS complete
>
>
> The drives keep going down if i up them and a job tries to use them.
>
> I currently have them in a down state. The drives are flashing, but the
> akibia support after not responding for ages are trying to say its a
> netbackup problem as mt -f /dev/rmt/2cbn status shows there is no tape
> loaded. ( which it wouldnt because there isnt one )
>
> # for d in 0 1 2 3; do mt -f /dev/rmt/$d'cbn' status; done
> /dev/rmt/0cbn: no tape loaded or drive offline
> /dev/rmt/1cbn: no tape loaded or drive offline
> /dev/rmt/2cbn: no tape loaded or drive offline
> /dev/rmt/3cbn: no tape loaded or drive offline
>
>
> I am thinking the drives are goosed and robtest cannot talk to them to
> get a clear picture. Is this on the right track?
>
> Anyone any ideas?
>
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>
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<br><font size=2 face="sans-serif">Well the information u have from robtest is
what the drives are reporting to the library not direct to NBU, so IMHO this
rules out NetBackup. I guess from ur question it does not, but normally u could
check the library status on a front panel or web GUI to verify this,</font>
<br>
<br><font size=2 face="sans-serif">cheers Andy.</font>
<br>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td>
<td><font size=1 face="sans-serif"><b>Dave Markham <dave.markham AT fjserv
DOT net></b></font>
<p><font size=1 face="sans-serif">23/03/2006 15:51</font>
<br><font size=1 face="sans-serif">Please respond to dave.markham</font>
<br>
<td><font size=1 face="Arial"> </font>
<br><font size=1 face="sans-serif"> To:
andrew.x.smith AT jpmchase DOT com</font>
<br><font size=1 face="sans-serif"> cc:
"veritas-bu AT mailman.eng.auburn DOT edu"
<veritas-bu AT mailman.eng.auburn DOT edu></font>
<br><font size=1 face="sans-serif"> Subject:
Re: [Veritas-bu] drives showing UNKNOWN</font></table>
<br>
<br>
<br><font size=2 face="Courier New">Ops have been to the unit and seen there
are physically no tapes in the<br>
drive.<br>
<br>
I just need to rule out netbackup thinking there is to prove there is a<br>
h/w problem.<br>
<br>
Dave<br>
<br>
andrew.x.smith AT jpmchase DOT com wrote:<br>
><br>
> The mt status showing no tape can mean the tape is ejected, but still<br>
> in the drive - have u tried moving the UNKNOWN tape from the drive<br>
> using robtest? m d3 s?? ? I suspect that will work (and the library<br>
> just wasnt able to read the barcode for these tapes). If it doesnt<br>
> then you probably have a hardware fault.<br>
><br>
><br>
><br>
><br>
> *Dave
Markham <dave.markham AT fjserv DOT net>*<br>
> Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu<br>
><br>
> 23/03/2006 15:14<br>
> Please respond to dave.markham<br>
><br>
>
<br>
> To:
"veritas-bu AT mailman.eng.auburn DOT edu"<br>
> <veritas-bu AT mailman.eng.auburn DOT edu><br>
> cc: <br>
> Subject:
[Veritas-bu] drives showing UNKNOWN<br>
><br>
><br>
><br>
><br>
> Netbackup 5.0 mp5s2 on solaris 8 connected to L1000 with 4 DLT7000<br>
> drives in.<br>
><br>
> Has anyone seen it where robtest shows drive with barcode UNKNOWN, yet<br>
> there are no tapes in the drive?<br>
><br>
> Invoking robotic test utility:<br>
> /usr/openv/volmgr/bin/tldtest -r /dev/sg/c3t0l0 -d1 /dev/rmt/0cbn -d2<br>
> /dev/rmt/1cbn -d3 /dev/rmt/2cbn -d4 /dev/rmt/3cbn<br>
><br>
> Opening /dev/sg/c3t0l0<br>
> MODE_SENSE complete<br>
> Enter tld commands (? returns help information)<br>
> s d<br>
> drive 1 (addr 128) access = 1 Contains Cartridge = no<br>
> SCSI ID from drive 1 is 2<br>
> drive 2 (addr 129) access = 1 Contains Cartridge = no<br>
> SCSI ID from drive 2 is 3<br>
> drive 3 (addr 130) access = 1 Contains Cartridge = yes<br>
> Barcode = UNKNOWN<br>
> SCSI ID from drive 3 is 4<br>
> drive 4 (addr 131) access = 1 Contains Cartridge = yes<br>
> Barcode = UNKNOWN<br>
> SCSI ID from drive 4 is 5<br>
> READ_ELEMENT_STATUS complete<br>
><br>
><br>
> The drives keep going down if i up them and a job tries to use them.<br>
><br>
> I currently have them in a down state. The drives are flashing, but the<br>
> akibia support after not responding for ages are trying to say its a<br>
> netbackup problem as mt -f /dev/rmt/2cbn status shows there is no tape<br>
> loaded. ( which it wouldnt because there isnt one )<br>
><br>
> # for d in 0 1 2 3; do mt -f /dev/rmt/$d'cbn' status; done<br>
> /dev/rmt/0cbn: no tape loaded or drive offline<br>
> /dev/rmt/1cbn: no tape loaded or drive offline<br>
> /dev/rmt/2cbn: no tape loaded or drive offline<br>
> /dev/rmt/3cbn: no tape loaded or drive offline<br>
><br>
><br>
> I am thinking the drives are goosed and robtest cannot talk to them to<br>
> get a clear picture. Is this on the right track?<br>
><br>
> Anyone any ideas?<br>
><br>
><br>
> _______________________________________________<br>
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT
edu<br>
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu<br>
><br>
><br>
<br>
</font>
<br>
<br>
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