Veritas-bu

[Veritas-bu] Jobs failing with error 50

2006-03-12 00:45:22
Subject: [Veritas-bu] Jobs failing with error 50
From: Ian.Fehring AT nab.com DOT au (Ian.Fehring AT nab.com DOT au)
Date: Sun, 12 Mar 2006 16:45:22 +1100
Hi all,

I am currently have some major issues with my NetBackup 5.1MP3A environment
(running on Solaris systems) where ALL my jobs fail with an error 50 after
random amounts of time. This includes both Active, and Queued jobs.

Symantec has told me they think it is a network related issue between my
master server and my media server, and to put all the IP addresses of my
media servers in the /etc/hosts file (which I have done), but the jobs
still fail. Things may work OK for a few hours, and some of my jobs
complete, but then all of a sudden, all jobs fail with an error 50.

Anyone have any thoughts on this, or seen it before.


One a related issue (I think), we are also getting jobs Queued for 1 hour
and then failing with 219 errors, even though other jobs may be going to
the same storage unit successfully. The 1 Hour timeout is due to a bpsched
parameter somewhere, but why do the jobs sit in the Queued state and then
after this timeout, fail with a 219 error?

Any help on any of this would be very appreciated. This has been going on
for over a week now, and we do not seem to be getting very far
                                                                            
 Ian Fehring                                                                
 Lead Technical Specialist, Storage Management                              
 National Australia Bank                                                    
                                                                            
 Level 1, 122 Lewis Rd                                                      
 Tel: +61 (0) 3 9886 2367  |  Fax: +61 (0) 3 9886 2700  |  Mob: +61 (0)417  
 520 953                                                                    
 Email: Ian.Fehring AT nab.com DOT au                                           
   
                                                                            




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