Veritas-bu

[Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3

2006-03-02 11:01:22
Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
From: pkeating AT bank-banque-canada DOT ca (Paul Keating)
Date: Thu, 2 Mar 2006 11:01:22 -0500
In the 18 months since my two L700's have been in production, for the
first 6 months, one library was doing nightly backups and daily
vaulting, then both libraries in use with Inline tape copy for the last
12 months, I've used 1 tape in the first library (25 cleanings) and
maybe a dozen cleans in the second library.

Paul

> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu 
> [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of 
> Greenberg, Brian
> Sent: March 2, 2006 10:42 AM
> To: WEAVER, Simon; veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and 
> NBU 5.1 MP3
> 
> 
> Ahhh, I misread your message.  So you were essentially doing frequency
> based cleaning.  Yes, that's my other option.  Fortunately, the lights
> on our drives only come on about after 800 hours of use, 
> approximately.
> 
> I still have a ticket open with Veritas.  We're trying to see if the
> cleaning count decrements at all on the tapes since tpconfig's report
> isn't telling me if the drive gets cleaned when it looks like 
> from time
> to time it does, so I'm looking at that report every day too.
> 
> So what libraries are you using?
> 
> Regards,
>                    Brian
> 
> -----Original Message-----
> From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
> Sent: Thursday, March 02, 2006 9:36 AM
> To: Greenberg, Brian; veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
> MP3
> 
> 
> Hi Brian
> No, I never waited for the lights, because as mentioned, the 
> lights seem
> to
> come on almost after EVERY backup.
> 
> What I done, was within 3.4, checked how many times the drive was used
> and
> approx once per month used TPClean.
> 
> ADIC support was totally useless, blaming the Netbackup 
> Software.... But
> how
> could it be the software if the drive is telling me it needs 
> cleaning??
> 
> I had a schedule to run TPCLEAN every month Brian - when I 
> say "manual",
> what I meant was "not controlled by Netbackup".
> 
> Most of my Netbackup implementation is all automated - I only 
> ever look
> at
> the product or drives if I get an alert.
> 
> Thankfully, I no longer use ADIC :-)
> 
> Simon Weaver 
> Technical Support 
> Windows Domain Administrator 
> 
> EADS Astrium 
> Tel: 02392-708598 
> 
> Email: Simon.Weaver AT Astrium.eads DOT net 
> 
> 
> 
> -----Original Message-----
> From: Greenberg, Brian [mailto:Brian.Greenberg AT citadelgroup DOT com] 
> Sent: 02 March 2006 15:33
> To: WEAVER, Simon; veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
> MP3
> 
> 
> So your cleaning process is completely manual?  You waited to see
> cleaning
> lights on the drives and then cleaned them?
> 
> That's what I've been doing, but for us, that's only a 
> temporary fix. My
> motto, automate everything and then put the checks in place 
> to make sure
> it's running properly.
> 
> Regards,
>                    Brian
> 
> -----Original Message-----
> From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
> Sent: Thursday, March 02, 2006 9:25 AM
> To: Greenberg, Brian; 'veritas-bu AT mailman.eng.auburn DOT edu'
> Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
> MP3
> 
> 
> Brian
> My ADIC would not communicate with Netbackup - manual intervention was
> the
> only way. I had a rule that NBU recognised the cleaning tape and was
> able to
> use TPCLEAN - but it was no big deal.
> 
> Simon Weaver 
> Technical Support 
> Windows Domain Administrator 
> 
> EADS Astrium 
> Tel: 02392-708598 
> 
> Email: Simon.Weaver AT Astrium.eads DOT net 
> 
> 
> 
> -----Original Message-----
> From: Greenberg, Brian [mailto:Brian.Greenberg AT citadelgroup DOT com] 
> Sent: 02 March 2006 14:56
> To: WEAVER, Simon
> Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
> MP3
> 
> 
> Fair guess but no.  Actually, ADIC has nothing to do with it. 
>  It's the
> tape
> alert that comes from the drive itself.  I have hardware/library
> frequency
> based cleaning off so that NBU can clean when it gets the request from
> the
> drive.  Barcode rules also wouldn't have anything to do with it either
> because they are only for importing media/inventorying media in the
> library.
> 
> Regards,
>                    Brian
> 
> -----Original Message-----
> From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
> Sent: Thursday, March 02, 2006 1:44 AM
> To: Greenberg, Brian; veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
> MP3
> 
> 
> Hi Brian
> I had an LTO1 ADIC, and to be very truthful, I ended up doing it
> manually,
> because the tape request simply did not interact with Netbackup 3.4
> 
> Not only that, the ADIC constantly wanted the drive to be 
> cleaned almost
> every other day. And I found this hard to believe, because if 
> you do too
> many cleans you would end up damaging the drive heads I guess!
> 
> The things to check would be the Barcode Rules, that its 
> identified as a
> cleaning tape, but as I said I never got it to automatically work. I
> checked
> the amount of times the drives had been used and where 
> required cleaned
> them!
> 
> Simon Weaver 
> Technical Support 
> Windows Domain Administrator 
> 
> EADS Astrium 
> Tel: 02392-708598 
> 
> Email: Simon.Weaver AT Astrium.eads DOT net 
> 
> 
> 
> -----Original Message-----
> From: Greenberg, Brian [mailto:Brian.Greenberg AT citadelgroup DOT com] 
> Sent: 01 March 2006 16:08
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
> 
> 
> I have a ADIC i2k with LTO-3 (IBM) drives in it and NBU 5.1 
> MP3 running
> on
> RH Linux AS3 but I seem to be having some issues with drive cleaning.
> 
> 
> Some of the drives have the red 'C' indicator on the front of 
> the drive
> with
> the amber light flashing signaling that the drive needs to be cleaned.
> However, the tapealert notification doesn't seem to be 
> getting to NBU to
> do
> the clean on the drive.  
> 
> Yes, there are cleaning tapes in the library, in the correct partition
> and
> are labeled properly.  When I issue a tpclean command or do 
> it from the
> GUI
> it works fine.  The problem is I have to do all that manually.  
> 
> The tape alert doesn't seem to be getting to NBU.  I checked the
> messages
> file but that doesn't seem to be giving me enough info.
> 
> Anyone have a suggestion for me on where to look next?
> 
> Brian Greenberg
> bjgreenberg AT gmail DOT com
> 
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> If you have received it in error then you must not use, retain,
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> or otherwise deal with it. Please notify the sender by return 
> email. The
> views of the author may not necessarily constitute the views of EADS
> Astrium
> Limited. Nothing in this email shall bind EADS Astrium Limited in any
> contract or obligation.
> 
> EADS Astrium Limited, Registered in England and Wales No. 2449259
> Registered
> Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
> 
> This email is for the intended addressee only.
> If you have received it in error then you must not use, retain,
> disseminate or otherwise deal with it.
> Please notify the sender by return email.
> The views of the author may not necessarily constitute the 
> views of EADS
> Astrium Limited.
> Nothing in this email shall bind EADS Astrium Limited in any 
> contract or
> obligation.
> 
> EADS Astrium Limited, Registered in England and Wales No. 2449259
> Registered Office: Gunnels Wood Road, Stevenage, 
> Hertfordshire, SG1 2AS,
> England
> 
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