Veritas-bu

[Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3

2006-03-02 10:42:07
Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
From: Brian.Greenberg AT citadelgroup DOT com (Greenberg, Brian)
Date: Thu, 2 Mar 2006 09:42:07 -0600
Ahhh, I misread your message.  So you were essentially doing frequency
based cleaning.  Yes, that's my other option.  Fortunately, the lights
on our drives only come on about after 800 hours of use, approximately.

I still have a ticket open with Veritas.  We're trying to see if the
cleaning count decrements at all on the tapes since tpconfig's report
isn't telling me if the drive gets cleaned when it looks like from time
to time it does, so I'm looking at that report every day too.

So what libraries are you using?

Regards,
                   Brian

-----Original Message-----
From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
Sent: Thursday, March 02, 2006 9:36 AM
To: Greenberg, Brian; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
MP3


Hi Brian
No, I never waited for the lights, because as mentioned, the lights seem
to
come on almost after EVERY backup.

What I done, was within 3.4, checked how many times the drive was used
and
approx once per month used TPClean.

ADIC support was totally useless, blaming the Netbackup Software.... But
how
could it be the software if the drive is telling me it needs cleaning??

I had a schedule to run TPCLEAN every month Brian - when I say "manual",
what I meant was "not controlled by Netbackup".

Most of my Netbackup implementation is all automated - I only ever look
at
the product or drives if I get an alert.

Thankfully, I no longer use ADIC :-)

Simon Weaver 
Technical Support 
Windows Domain Administrator 

EADS Astrium 
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 



-----Original Message-----
From: Greenberg, Brian [mailto:Brian.Greenberg AT citadelgroup DOT com] 
Sent: 02 March 2006 15:33
To: WEAVER, Simon; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
MP3


So your cleaning process is completely manual?  You waited to see
cleaning
lights on the drives and then cleaned them?

That's what I've been doing, but for us, that's only a temporary fix. My
motto, automate everything and then put the checks in place to make sure
it's running properly.

Regards,
                   Brian

-----Original Message-----
From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
Sent: Thursday, March 02, 2006 9:25 AM
To: Greenberg, Brian; 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
MP3


Brian
My ADIC would not communicate with Netbackup - manual intervention was
the
only way. I had a rule that NBU recognised the cleaning tape and was
able to
use TPCLEAN - but it was no big deal.

Simon Weaver 
Technical Support 
Windows Domain Administrator 

EADS Astrium 
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 



-----Original Message-----
From: Greenberg, Brian [mailto:Brian.Greenberg AT citadelgroup DOT com] 
Sent: 02 March 2006 14:56
To: WEAVER, Simon
Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
MP3


Fair guess but no.  Actually, ADIC has nothing to do with it.  It's the
tape
alert that comes from the drive itself.  I have hardware/library
frequency
based cleaning off so that NBU can clean when it gets the request from
the
drive.  Barcode rules also wouldn't have anything to do with it either
because they are only for importing media/inventorying media in the
library.

Regards,
                   Brian

-----Original Message-----
From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
Sent: Thursday, March 02, 2006 1:44 AM
To: Greenberg, Brian; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1
MP3


Hi Brian
I had an LTO1 ADIC, and to be very truthful, I ended up doing it
manually,
because the tape request simply did not interact with Netbackup 3.4

Not only that, the ADIC constantly wanted the drive to be cleaned almost
every other day. And I found this hard to believe, because if you do too
many cleans you would end up damaging the drive heads I guess!

The things to check would be the Barcode Rules, that its identified as a
cleaning tape, but as I said I never got it to automatically work. I
checked
the amount of times the drives had been used and where required cleaned
them!

Simon Weaver 
Technical Support 
Windows Domain Administrator 

EADS Astrium 
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 



-----Original Message-----
From: Greenberg, Brian [mailto:Brian.Greenberg AT citadelgroup DOT com] 
Sent: 01 March 2006 16:08
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3


I have a ADIC i2k with LTO-3 (IBM) drives in it and NBU 5.1 MP3 running
on
RH Linux AS3 but I seem to be having some issues with drive cleaning.


Some of the drives have the red 'C' indicator on the front of the drive
with
the amber light flashing signaling that the drive needs to be cleaned.
However, the tapealert notification doesn't seem to be getting to NBU to
do
the clean on the drive.  

Yes, there are cleaning tapes in the library, in the correct partition
and
are labeled properly.  When I issue a tpclean command or do it from the
GUI
it works fine.  The problem is I have to do all that manually.  

The tape alert doesn't seem to be getting to NBU.  I checked the
messages
file but that doesn't seem to be giving me enough info.

Anyone have a suggestion for me on where to look next?

Brian Greenberg
bjgreenberg AT gmail DOT com

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate
or otherwise deal with it. Please notify the sender by return email. The
views of the author may not necessarily constitute the views of EADS
Astrium
Limited. Nothing in this email shall bind EADS Astrium Limited in any
contract or obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered
Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate
or otherwise deal with it. Please notify the sender by return email. The
views of the author may not necessarily constitute the views of EADS
Astrium
Limited. Nothing in this email shall bind EADS Astrium Limited in any
contract or obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered
Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England