Veritas-bu

[Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3

2006-03-02 10:35:43
Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
From: simon.weaver AT astrium.eads DOT net (WEAVER, Simon)
Date: Thu, 2 Mar 2006 15:35:43 -0000
Hi Brian
No, I never waited for the lights, because as mentioned, the lights seem to
come on almost after EVERY backup.

What I done, was within 3.4, checked how many times the drive was used and
approx once per month used TPClean.

ADIC support was totally useless, blaming the Netbackup Software.... But how
could it be the software if the drive is telling me it needs cleaning??

I had a schedule to run TPCLEAN every month Brian - when I say "manual",
what I meant was "not controlled by Netbackup".

Most of my Netbackup implementation is all automated - I only ever look at
the product or drives if I get an alert.

Thankfully, I no longer use ADIC :-)

Simon Weaver 
Technical Support 
Windows Domain Administrator 

EADS Astrium 
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 



-----Original Message-----
From: Greenberg, Brian [mailto:Brian.Greenberg AT citadelgroup DOT com] 
Sent: 02 March 2006 15:33
To: WEAVER, Simon; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3


So your cleaning process is completely manual?  You waited to see cleaning
lights on the drives and then cleaned them?

That's what I've been doing, but for us, that's only a temporary fix. My
motto, automate everything and then put the checks in place to make sure
it's running properly.

Regards,
                   Brian

-----Original Message-----
From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
Sent: Thursday, March 02, 2006 9:25 AM
To: Greenberg, Brian; 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3


Brian
My ADIC would not communicate with Netbackup - manual intervention was the
only way. I had a rule that NBU recognised the cleaning tape and was able to
use TPCLEAN - but it was no big deal.

Simon Weaver 
Technical Support 
Windows Domain Administrator 

EADS Astrium 
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 



-----Original Message-----
From: Greenberg, Brian [mailto:Brian.Greenberg AT citadelgroup DOT com] 
Sent: 02 March 2006 14:56
To: WEAVER, Simon
Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3


Fair guess but no.  Actually, ADIC has nothing to do with it.  It's the tape
alert that comes from the drive itself.  I have hardware/library frequency
based cleaning off so that NBU can clean when it gets the request from the
drive.  Barcode rules also wouldn't have anything to do with it either
because they are only for importing media/inventorying media in the library.

Regards,
                   Brian

-----Original Message-----
From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
Sent: Thursday, March 02, 2006 1:44 AM
To: Greenberg, Brian; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3


Hi Brian
I had an LTO1 ADIC, and to be very truthful, I ended up doing it manually,
because the tape request simply did not interact with Netbackup 3.4

Not only that, the ADIC constantly wanted the drive to be cleaned almost
every other day. And I found this hard to believe, because if you do too
many cleans you would end up damaging the drive heads I guess!

The things to check would be the Barcode Rules, that its identified as a
cleaning tape, but as I said I never got it to automatically work. I checked
the amount of times the drives had been used and where required cleaned
them!

Simon Weaver 
Technical Support 
Windows Domain Administrator 

EADS Astrium 
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 



-----Original Message-----
From: Greenberg, Brian [mailto:Brian.Greenberg AT citadelgroup DOT com] 
Sent: 01 March 2006 16:08
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3


I have a ADIC i2k with LTO-3 (IBM) drives in it and NBU 5.1 MP3 running on
RH Linux AS3 but I seem to be having some issues with drive cleaning.


Some of the drives have the red 'C' indicator on the front of the drive with
the amber light flashing signaling that the drive needs to be cleaned.
However, the tapealert notification doesn't seem to be getting to NBU to do
the clean on the drive.  

Yes, there are cleaning tapes in the library, in the correct partition and
are labeled properly.  When I issue a tpclean command or do it from the GUI
it works fine.  The problem is I have to do all that manually.  

The tape alert doesn't seem to be getting to NBU.  I checked the messages
file but that doesn't seem to be giving me enough info.

Anyone have a suggestion for me on where to look next?

Brian Greenberg
bjgreenberg AT gmail DOT com

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EADS Astrium Limited, Registered in England and Wales No. 2449259 Registered
Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate or 
otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS 
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or 
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England