Veritas-bu

[Veritas-bu] Restore issue with Administration Console on Win XP

2006-02-17 08:15:44
Subject: [Veritas-bu] Restore issue with Administration Console on Win XP
From: JMARTI05 AT intersil DOT com (Martin, Jonathan (Contractor))
Date: Fri, 17 Feb 2006 08:15:44 -0500
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Check the Windows XP Firewall.  Either make sure its disabled, or find
the document in vertas' support that tell you how to allow Netbackup to
communicate through it.
=20
-Jonathan

________________________________

From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of
robert.vuerstaek AT comparex DOT be
Sent: Friday, February 17, 2006 5:31 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Restore issue with Administration Console on Win
XP


Hello,
=20
When my customer initiates a restore from the Administration console on
a Win XP SP2 server, the restore times out with status 23.
After a while the job gets 'queued' in the job monitor but ends with
status 58 (cannot connect on socket(25)).
All other functions from the Administration Console work fine.
On the WIN XP server, the programs NBConsole and Backup Archive and
Restore are enabled on the firewall.
The Win XP server is addded to the servers on the client and master
server properties.
=20
Doing the same restore from a Administration Console on a  Win 2K
server works fine.
=20
Has anybody else have issues with the Administration Console on Win XP
SP2
=20
Thanks
=20
Robert=20

--=20
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This message and its attachments may contain confidential information or
information protected by intellectual property or other rights. Comparex
Belgium is not responsible for the correct or complete transfer of the
information sent, nor for its timely delivery. Comparex Belgium does not
guarantee the accuracy or completeness of messages sent by e-mail and is
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always scan attachments before opening.=20



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<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<META content=3D"MSHTML 6.00.2900.2802" name=3DGENERATOR></HEAD>
<BODY>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D841561413-17022006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Check the Windows XP Firewall.&nbsp; Either =
make sure its=20
disabled, or find the document in vertas' support that tell you how to =
allow=20
Netbackup to communicate through it.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D841561413-17022006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D841561413-17022006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>-Jonathan</FONT></SPAN></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> =
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of=20
</B>robert.vuerstaek AT comparex DOT be<BR><B>Sent:</B> Friday, February 17, =
2006 5:31=20
AM<BR><B>To:</B> veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B>=20
[Veritas-bu] Restore issue with Administration Console on Win=20
XP<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D216221610-17022006>Hello,</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D216221610-17022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D216221610-17022006>When =
my customer=20
initiates a restore from the Administration console on a Win XP SP2 =
server, the=20
restore times out with status 23.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D216221610-17022006>After =
a while the=20
job gets 'queued' in the job monitor but ends with status 58 (cannot =
connect on=20
socket(25)).</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D216221610-17022006>All =
other functions=20
from the Administration Console work fine.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D216221610-17022006>On the =
WIN XP=20
server, the programs NBConsole and Backup Archive and Restore are =
enabled on the=20
firewall.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D216221610-17022006>The =
Win XP server is=20
addded to the servers on the client&nbsp;and master server=20
properties.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D216221610-17022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D216221610-17022006>Doing =
the same=20
restore from a Administration Console on a &nbsp;Win 2K&nbsp; server =
works=20
fine.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D216221610-17022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D216221610-17022006>Has =
anybody else=20
have issues with&nbsp;the Administration Console on Win XP=20
SP2</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D216221610-17022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D216221610-17022006>Thanks</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D216221610-17022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D216221610-17022006>Robert&nbsp;</SPAN></FONT></DIV><BR>-- =
<BR>This message=20
is intended for the specified recipient only. It is strictly prohibited =
to=20
disclose it to any other person without Comparex Belgium's prior =
consent. If you=20
are not the intended recipient of this message, please inform Comparex =
Belgium=20
and delete the message completely.<BR><BR>Proposals or contracts =
transmitted by=20
e-mail are only binding on Comparex Belgium if they are sent in =
PDF-format and=20
bear the signatures of legal representatives of Comparex =
Belgium.<BR><BR>This=20
message and its attachments may contain confidential information or =
information=20
protected by intellectual property or other rights. Comparex Belgium is =
not=20
responsible for the correct or complete transfer of the information =
sent, nor=20
for its timely delivery. Comparex Belgium does not guarantee the =
accuracy or=20
completeness of messages sent by e-mail and is not liable for any direct =
or=20
indirect damage, which might arise from e-mails, including as a result =
of=20
potential viruses. Although Comparex is scanning all messages and =
attachments=20
before the sending, please always scan attachments before opening.=20
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