Veritas-bu

[Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Wi n2k3

2006-02-08 05:48:17
Subject: [Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Wi n2k3
From: simon.weaver AT astrium.eads DOT net (WEAVER, Simon)
Date: Wed, 8 Feb 2006 10:48:17 -0000
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Bob
To add to my earlier response, I went to the Reports Tool and done an IMAGES
ON MEDIA REPORT for the Tape ID's needed.
@The density shows HCART
 
Could not perform Media Contents - again probably due to the drives being
different!
 
 

Simon Weaver
Technical Support
Windows Domain Administrator 

EADS Astrium
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 

-----Original Message-----
From: Bobby Williams [mailto:bobbyrjw AT bellsouth DOT net] 
Sent: 08 February 2006 10:39
To: WEAVER, Simon; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master
Win2k3


You are going to have to change the drive type of one of the LTO3 tapes to
LTO2.  It is Backward compatible to read the tape, however, NB won't load
the tape into a drive that is not of the same type.
 
The image has the tape type.  Make sure that NB sees the tape media as the
correct type.  By looking at your tape names, you may even have LTO1 media.
 
You can do a bpimagelist -L -backupid "your backup job id" and it will show
you what media type the image says it is on.
 



Bobby Williams 
2205 Peterson Drive 
Chattanooga, Tennessee  37421 
423-296-8200 

 

  _____  

From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER, 
Simon
Sent: Wednesday, February 08, 2006 4:36 AM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Win2k3


Guys
Wonder if you can help - trying to perform a restore from a month end backup
from 6th Nov 05.
 
Trouble is, in December, the Tape Library that was in use blew up and has
now been replaced by a fancy new HP EVL Library using LTO3. The previos
Library was LTO2
 
Using the BA and Restore tool, Netbackup sees the images and knows about the
tapes. I loaded the tapes into the library, verified they are there and
kicked off the restore. The following is logged in activity
monitor..........
 
08/02/2006 09:00:56 - begin Restore
08/02/2006 09:00:56 - 1 images required
08/02/2006 09:00:56 - media 1278L1 required
08/02/2006 09:00:56 - media 1104L1 required
08/02/2006 09:00:56 - media 1286L1 required
08/02/2006 09:01:29 - restoring image 194.11.11.201_1131245815
08/02/2006 09:01:31 - started process bptm (3480)
08/02/2006 09:01:31 - mounting 1286L1
08/02/2006 09:01:31 - connecting
08/02/2006 09:01:31 - Error bptm(pid=3480) error requesting media, TpErrno =
Requested number of drives are not configured
08/02/2006 09:01:31 - Error bptm(pid=2924) The following files/folders were
not restored:
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF -
/K/Home_6/r/RICHAR_P/Shortcut to tesat.fs.lnk
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF -
/K/Home_6/r/RICHAR_P/tesat.fs
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/anik_fge.jpg
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/anik_fgek.jpg
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/CI Codes Anik.doc
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/Contents.PDF
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/Equipment Data.xls
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/Re-use equipments.xls
08/02/2006 09:01:31 - Error bptm(pid=2924) more than 10 files were not
restored, remaining ones are shown in the progress log.
08/02/2006 09:01:32 - restored image 194.11.11.201_1131245815 - (error
requesting media (tpreq)(98)); restore time 00:00:03
08/02/2006 09:01:32 - Warning bprd(pid=3932) Restore must be resumed prior
to first image expiration on 12/08/2006 03:56:55
08/02/2006 09:01:32 - end Restore; elapsed time: 00:00:36
the restore failed to recover the requested files(5)
 
Now, the robot doesnt even make an effort to load the tapes!! So I know its
not reading them, but do not understand why.
I wonder if anyone can shed any light on this?
 
Apprecaite any help!
 

Simon Weaver
Technical Support
Windows Domain Administrator 

EADS Astrium
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 

 
This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate
or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
        



This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate or 
otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS 
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or 
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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<BODY>
<DIV><SPAN class=940034710-08022006><FONT face=Arial color=#0000ff 
size=2>Bob</FONT></SPAN></DIV>
<DIV><SPAN class=940034710-08022006><FONT face=Arial color=#0000ff size=2>To 
add 
to my earlier response, I went to the Reports Tool and done an IMAGES ON MEDIA 
REPORT for the Tape ID's needed.</FONT></SPAN></DIV>
<DIV><SPAN class=940034710-08022006><FONT face=Arial color=#0000ff size=2>@The 
density shows HCART</FONT></SPAN></DIV>
<DIV><SPAN class=940034710-08022006><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=940034710-08022006><FONT face=Arial color=#0000ff size=2>Could 
not perform Media Contents - again probably due to the drives being 
different!</FONT></SPAN></DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-gb><B><FONT face=Arial color=#0000ff size=2>Simon 
Weaver</FONT></B><FONT face=Arial><BR></FONT><B><FONT face=Arial color=#0000ff 
size=2>Technical Support</FONT></B><FONT face=Arial><BR></FONT><B><FONT 
face=Arial color=#0000ff size=2>Windows Domain Administrator</FONT></B><FONT 
face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><B><I><FONT face=Arial size=2>EADS 
Astrium</FONT></I></B><I></I><FONT face=Arial><BR></FONT><B></B><B><I><FONT 
face=Arial size=2>Tel: 02392-70</FONT><FONT face=Arial 
size=2>8598</FONT></I></B><I></I><FONT face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><B><FONT face=Arial color=#ff0000 size=2>Email: 
Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=Arial> 
</FONT></SPAN></P>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT 
  face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Bobby Williams 
  [mailto:bobbyrjw AT bellsouth DOT net] <BR><B>Sent:</B> 08 February 2006 
  10:39<BR><B>To:</B> WEAVER, Simon; 
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] 
Restore 
  Failed Status 5 - NBU 5.1 MP2 Master Win2k3<BR><BR></FONT></DIV>
  <DIV dir=ltr align=left><SPAN class=125063110-08022006><FONT face=Arial 
  color=#0000ff size=2>You are going to have to change the drive type of one of 
  the LTO3 tapes to LTO2.&nbsp; It is Backward compatible to read the tape, 
  however, NB won't load the tape into a drive that is not of the same 
  type.</FONT></SPAN></DIV>
  <DIV dir=ltr align=left><SPAN class=125063110-08022006><FONT face=Arial 
  color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV dir=ltr align=left><SPAN class=125063110-08022006><FONT face=Arial 
  color=#0000ff size=2>The image has the tape type.&nbsp; Make sure that NB 
sees 
  the tape media as the correct type.&nbsp; By looking at your tape names, you 
  may even have LTO1 media.</FONT></SPAN></DIV>
  <DIV dir=ltr align=left><SPAN class=125063110-08022006><FONT face=Arial 
  color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV dir=ltr align=left><SPAN class=125063110-08022006><FONT face=Arial 
  color=#0000ff size=2>You can do a bpimagelist -L -backupid "your backup job 
  id" and it will show you what media type the image says it is 
  on.</FONT></SPAN></DIV>
  <DIV dir=ltr align=left><SPAN class=125063110-08022006><FONT face=Arial 
  color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV dir=ltr align=left><!-- Converted from text/rtf format --><BR><BR></DIV>
  <P><SPAN lang=en-us><FONT face=Arial color=#000080>Bobby 
  Williams</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#008080 
  size=2>2205 Peterson Drive</FONT></SPAN> <BR><SPAN lang=en-us><FONT 
face=Arial 
  color=#008080 size=2>Chattanooga, Tennessee&nbsp; 37421</FONT></SPAN> 
  <BR><SPAN lang=en-us><FONT face=Arial color=#008080 
  size=2>423-296-8200</FONT></SPAN> </P>
  <DIV>&nbsp;</DIV><BR>
  <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
  <HR tabIndex=-1>
  <FONT face=Tahoma size=2><B>From:</B> veritas-bu-admin AT mailman.eng.auburn 
DOT edu 
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of 
</B>WEAVER, 
  Simon<BR><B>Sent:</B> Wednesday, February 08, 2006 4:36 AM<BR><B>To:</B> 
  'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> [Veritas-bu] 
Restore 
  Failed Status 5 - NBU 5.1 MP2 Master Win2k3<BR></FONT><BR></DIV>
  <DIV></DIV>
  <DIV><FONT face=Arial size=2><SPAN 
  class=666323209-08022006>Guys</SPAN></FONT></DIV>
  <DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Wonder if you can 
  help - trying to perform a restore from a month end backup from 6th Nov 
  05.</SPAN></FONT></DIV>
  <DIV><FONT face=Arial size=2><SPAN 
  class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Trouble is, in 
  December, the Tape Library that was in use blew up and has now been replaced 
  by a fancy new HP EVL Library using LTO3. The previos Library was 
  LTO2</SPAN></FONT></DIV>
  <DIV><FONT face=Arial size=2><SPAN 
  class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Using the BA and 
  Restore tool, Netbackup sees the images and knows about the tapes. I loaded 
  the tapes into the library, verified they are there and kicked off the 
  restore. The following is logged in activity 
  monitor..........</SPAN></FONT></DIV>
  <DIV><FONT face=Arial size=2><SPAN 
  class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>08/02/2006 
  09:00:56 - begin Restore<BR>08/02/2006 09:00:56 - 1 images 
  required<BR>08/02/2006 09:00:56 - media 1278L1 required<BR>08/02/2006 
09:00:56 
  - media 1104L1 required<BR>08/02/2006 09:00:56 - media 1286L1 
  required<BR>08/02/2006 09:01:29 - restoring image 
  194.11.11.201_1131245815<BR>08/02/2006 09:01:31 - started process bptm 
  (3480)<BR>08/02/2006 09:01:31 - mounting 1286L1<BR>08/02/2006 09:01:31 - 
  connecting<BR>08/02/2006 09:01:31 - Error bptm(pid=3480) error requesting 
  media, TpErrno = Requested number of drives are not configured<BR>08/02/2006 
  09:01:31 - Error bptm(pid=2924) The following files/folders were not 
  restored:<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - 
  /K/Home_6/r/RICHAR_P/<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - 
  /K/Home_6/r/RICHAR_P/Shortcut to tesat.fs.lnk<BR>08/02/2006 09:01:31 - Error 
  bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/tesat.fs<BR>08/02/2006 09:01:31 - 
  Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/<BR>08/02/2006 
  09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik 
  F1R/anik_fge.jpg<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - 
  /K/Home_6/r/RICHAR_P/Anik F1R/anik_fgek.jpg<BR>08/02/2006 09:01:31 - Error 
  bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/CI Codes 
  Anik.doc<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - 
  /K/Home_6/r/RICHAR_P/Anik F1R/Contents.PDF<BR>08/02/2006 09:01:31 - Error 
  bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/Equipment 
  Data.xls<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - 
  /K/Home_6/r/RICHAR_P/Anik F1R/Re-use equipments.xls<BR>08/02/2006 09:01:31 - 
  Error bptm(pid=2924) more than 10 files were not restored, remaining ones are 
  shown in the progress log.<BR>08/02/2006 09:01:32 - restored image 
  194.11.11.201_1131245815 - (error requesting media (tpreq)(98)); restore time 
  00:00:03<BR>08/02/2006 09:01:32 - Warning bprd(pid=3932) Restore must be 
  resumed prior to first image expiration on 12/08/2006 03:56:55<BR>08/02/2006 
  09:01:32 - end Restore; elapsed time: 00:00:36<BR>the restore failed to 
  recover the requested files(5)</SPAN></FONT></DIV>
  <DIV><FONT face=Arial size=2><SPAN 
  class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Now, the robot 
  doesnt even make an effort to load the tapes!! So I know its not reading 
them, 
  but do not understand why.</SPAN></FONT></DIV>
  <DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>I wonder if 
anyone 
  can shed any light on this?</SPAN></FONT></DIV>
  <DIV><FONT face=Arial size=2><SPAN 
  class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Apprecaite any 
  help!</SPAN></FONT></DIV>
  <DIV>&nbsp;</DIV><!-- Converted from text/rtf format -->
  <P><SPAN lang=en-gb><B><FONT face=Arial color=#0000ff size=2>Simon 
  Weaver</FONT></B><FONT face=Arial><BR></FONT><B><FONT face=Arial 
color=#0000ff 
  size=2>Technical Support</FONT></B><FONT face=Arial><BR></FONT><B><FONT 
  face=Arial color=#0000ff size=2>Windows Domain Administrator</FONT></B><FONT 
  face=Arial> </FONT></SPAN></P>
  <P><SPAN lang=en-gb><B><I><FONT face=Arial size=2>EADS 
  Astrium</FONT></I></B><I></I><FONT face=Arial><BR></FONT><B></B><B><I><FONT 
  face=Arial size=2>Tel: 02392-70</FONT><FONT face=Arial 
  size=2>8598</FONT></I></B><I></I><FONT face=Arial> </FONT></SPAN></P>
  <P><SPAN lang=en-gb><B><FONT face=Arial color=#ff0000 size=2>Email: 
  Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=Arial> 
</FONT></SPAN></P>
  <DIV>&nbsp;</DIV>
  <TABLE>
    <TBODY>
    <TR>
      <TD bgColor=#ffffff><FONT color=#000000>This email is for the intended 
        addressee only.<BR>If you have received it in error then you must not 
        use, retain, disseminate or otherwise deal with it.<BR>Please notify 
the 
        sender by return email.<BR>The views of the author may not necessarily 
        constitute the views of EADS Astrium Limited.<BR>Nothing in this email 
        shall bind EADS Astrium Limited in any contract or 
        obligation.<BR><BR>EADS Astrium Limited, Registered in England and 
Wales 
        No. 2449259<BR>Registered Office: Gunnels Wood Road, Stevenage, 
        Hertfordshire, SG1 2AS, 
England<BR></FONT></TD></TR></TBODY></TABLE></BLOCKQUOTE></BODY></HTML>

<table><tr><td bgcolor=#ffffff><font color=#000000>This email is for the 
intended addressee only.<br>
If you have received it in error then you must not use, retain, disseminate or 
otherwise deal with it.<br>
Please notify the sender by return email.<br>
The views of the author may not necessarily constitute the views of EADS 
Astrium Limited.<br>
Nothing in this email shall bind EADS Astrium Limited in any contract or 
obligation.<br>
<br>
EADS Astrium Limited, Registered in England and Wales No. 2449259<br>
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, 
England<br>
</font></td></tr></table>
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