Veritas-bu

[Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Win2k3

2006-02-08 04:35:55
Subject: [Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Win2k3
From: simon.weaver AT astrium.eads DOT net (WEAVER, Simon)
Date: Wed, 8 Feb 2006 09:35:55 -0000
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Guys
Wonder if you can help - trying to perform a restore from a month end backup
from 6th Nov 05.
 
Trouble is, in December, the Tape Library that was in use blew up and has
now been replaced by a fancy new HP EVL Library using LTO3. The previos
Library was LTO2
 
Using the BA and Restore tool, Netbackup sees the images and knows about the
tapes. I loaded the tapes into the library, verified they are there and
kicked off the restore. The following is logged in activity
monitor..........
 
08/02/2006 09:00:56 - begin Restore
08/02/2006 09:00:56 - 1 images required
08/02/2006 09:00:56 - media 1278L1 required
08/02/2006 09:00:56 - media 1104L1 required
08/02/2006 09:00:56 - media 1286L1 required
08/02/2006 09:01:29 - restoring image 194.11.11.201_1131245815
08/02/2006 09:01:31 - started process bptm (3480)
08/02/2006 09:01:31 - mounting 1286L1
08/02/2006 09:01:31 - connecting
08/02/2006 09:01:31 - Error bptm(pid=3480) error requesting media, TpErrno =
Requested number of drives are not configured
08/02/2006 09:01:31 - Error bptm(pid=2924) The following files/folders were
not restored:
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF -
/K/Home_6/r/RICHAR_P/Shortcut to tesat.fs.lnk
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF -
/K/Home_6/r/RICHAR_P/tesat.fs
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/anik_fge.jpg
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/anik_fgek.jpg
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/CI Codes Anik.doc
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/Contents.PDF
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/Equipment Data.xls
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/Re-use equipments.xls
08/02/2006 09:01:31 - Error bptm(pid=2924) more than 10 files were not
restored, remaining ones are shown in the progress log.
08/02/2006 09:01:32 - restored image 194.11.11.201_1131245815 - (error
requesting media (tpreq)(98)); restore time 00:00:03
08/02/2006 09:01:32 - Warning bprd(pid=3932) Restore must be resumed prior
to first image expiration on 12/08/2006 03:56:55
08/02/2006 09:01:32 - end Restore; elapsed time: 00:00:36
the restore failed to recover the requested files(5)
 
Now, the robot doesnt even make an effort to load the tapes!! So I know its
not reading them, but do not understand why.
I wonder if anyone can shed any light on this?
 
Apprecaite any help!
 

Simon Weaver
Technical Support
Windows Domain Administrator 

EADS Astrium
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 

 


This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate or 
otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS 
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or 
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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<DIV><FONT face=Arial size=2><SPAN 
class=666323209-08022006>Guys</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Wonder if you can 
help - trying to perform a restore from a month end backup from 6th Nov 
05.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN 
class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Trouble is, in 
December, the Tape Library that was in use blew up and has now been replaced by 
a fancy new HP EVL Library using LTO3. The previos Library was 
LTO2</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN 
class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Using the BA and 
Restore tool, Netbackup sees the images and knows about the tapes. I loaded the 
tapes into the library, verified they are there and kicked off the restore. The 
following is logged in activity monitor..........</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN 
class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>08/02/2006 09:00:56 
- begin Restore<BR>08/02/2006 09:00:56 - 1 images required<BR>08/02/2006 
09:00:56 - media 1278L1 required<BR>08/02/2006 09:00:56 - media 1104L1 
required<BR>08/02/2006 09:00:56 - media 1286L1 required<BR>08/02/2006 09:01:29 
- 
restoring image 194.11.11.201_1131245815<BR>08/02/2006 09:01:31 - started 
process bptm (3480)<BR>08/02/2006 09:01:31 - mounting 1286L1<BR>08/02/2006 
09:01:31 - connecting<BR>08/02/2006 09:01:31 - Error bptm(pid=3480) error 
requesting media, TpErrno = Requested number of drives are not 
configured<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) The following 
files/folders were not restored:<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) 
UTF - /K/Home_6/r/RICHAR_P/<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - 
/K/Home_6/r/RICHAR_P/Shortcut to tesat.fs.lnk<BR>08/02/2006 09:01:31 - Error 
bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/tesat.fs<BR>08/02/2006 09:01:31 - 
Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/<BR>08/02/2006 
09:01:31 
- Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik 
F1R/anik_fge.jpg<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - 
/K/Home_6/r/RICHAR_P/Anik F1R/anik_fgek.jpg<BR>08/02/2006 09:01:31 - Error 
bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/CI Codes 
Anik.doc<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - 
/K/Home_6/r/RICHAR_P/Anik F1R/Contents.PDF<BR>08/02/2006 09:01:31 - Error 
bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/Equipment 
Data.xls<BR>08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - 
/K/Home_6/r/RICHAR_P/Anik F1R/Re-use equipments.xls<BR>08/02/2006 09:01:31 - 
Error bptm(pid=2924) more than 10 files were not restored, remaining ones are 
shown in the progress log.<BR>08/02/2006 09:01:32 - restored image 
194.11.11.201_1131245815 - (error requesting media (tpreq)(98)); restore time 
00:00:03<BR>08/02/2006 09:01:32 - Warning bprd(pid=3932) Restore must be 
resumed 
prior to first image expiration on 12/08/2006 03:56:55<BR>08/02/2006 09:01:32 - 
end Restore; elapsed time: 00:00:36<BR>the restore failed to recover the 
requested files(5)</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN 
class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Now, the robot 
doesnt even make an effort to load the tapes!! So I know its not reading them, 
but do not understand why.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>I wonder if anyone 
can shed any light on this?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN 
class=666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2><SPAN class=666323209-08022006>Apprecaite any 
help!</SPAN></FONT></DIV>
<DIV>&nbsp;</DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-gb><B><FONT face=Arial color=#0000ff size=2>Simon 
Weaver</FONT></B><FONT face=Arial><BR></FONT><B><FONT face=Arial color=#0000ff 
size=2>Technical Support</FONT></B><FONT face=Arial><BR></FONT><B><FONT 
face=Arial color=#0000ff size=2>Windows Domain Administrator</FONT></B><FONT 
face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><B><I><FONT face=Arial size=2>EADS 
Astrium</FONT></I></B><I></I><FONT face=Arial><BR></FONT><B></B><B><I><FONT 
face=Arial size=2>Tel: 02392-70</FONT><FONT face=Arial 
size=2>8598</FONT></I></B><I></I><FONT face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><B><FONT face=Arial color=#ff0000 size=2>Email: 
Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=Arial> 
</FONT></SPAN></P>
<DIV>&nbsp;</DIV></BODY></HTML>

<table><tr><td bgcolor=#ffffff><font color=#000000>This email is for the 
intended addressee only.<br>
If you have received it in error then you must not use, retain, disseminate or 
otherwise deal with it.<br>
Please notify the sender by return email.<br>
The views of the author may not necessarily constitute the views of EADS 
Astrium Limited.<br>
Nothing in this email shall bind EADS Astrium Limited in any contract or 
obligation.<br>
<br>
EADS Astrium Limited, Registered in England and Wales No. 2449259<br>
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, 
England<br>
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