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Hi all
Over the past 2 weeks, one of my SAN MEdia Servers is blue screening -
sometimes it happens during a backup, other times the blue screen appears to
happen with no backups are running.
I had ruled NBU being to blame as its been running flawless for some time
now, however people now believe NBU is to blame :-(
I have managed to grab some mini-dump files from the Win2k3 Server and try
to analyse them using a tool called DUMPCHK.exe The results are below.....
C:\winnt\PROFILES\weaver_s>dumpchk c:\mini011006-01.dmp
Loading dump file c:\mini011006-01.dmp
----- 32 bit Kernel Mini Dump Analysis
DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000ece
DirectoryTableBase 7fa01000
PfnDataBase 81800000
PsLoadedModuleList 808af988
PsActiveProcessHead 808b5ba8
MachineImageType 0000014c
NumberProcessors 00000004
BugCheckCode 000000c2
BugCheckParameter1 00000044
BugCheckParameter2 00000000
BugCheckParameter3 80000000
BugCheckParameter4 00000000
PaeEnabled 00000000
KdDebuggerDataBlock 8089d3e0
MiniDumpFields 00000dff
TRIAGE_DUMP32:
ServicePackBuild 00000100
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 00002738
ThreadOffset 000029b0
CallStackOffset 00002c00
SizeOfCallStack 00000418
DriverListOffset 00003330
DriverCount 0000007c
StringPoolOffset 00005800
StringPoolSize 00001130
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack f791ebe8
DebuggerDataOffset 00003018
DebuggerDataSize 00000318
DataBlocksOffset 00006930
DataBlocksCount 00000003
Windows XP Kernel Version 3790 (Service Pack 1) MP (4 procs) Free x86
compatible
Kernel base = 0x80800000 PsLoadedModuleList = 0x808af988
Debug session time: Tue Jan 10 10:25:26 2006
System Uptime: 3 days 22:09:41
start end module name
80800000 80a75000 nt Checksum: 0025EC4B Timestamp: Fri Mar 25
00:
42:08 2005 (42435E60)
Unloaded modules:
f7113000 f7230000 vxboot.sys Timestamp: unavailable (00000000)
f77c7000 f77cf000 Sfloppy.SYS Timestamp: unavailable (00000000)
Finished dump check
Now, not knowing MUCH about blue screen anaylsing, is there anyone on this
list that could either help determine what the cause is, or recommend some
free software that I can try and use?
I appreciate this is slightly off topic, however I would like to rule NBU
out of the picture. This is a Win2k3 Server, SP1 with NBU 5.1 MP2 as a SAN
MEdia Server, using fibre to connect to a HP LTO3 Robotic Library over
fibre.
Thank you
Simon Weaver
Technical Support
Windows Domain Administrator
EADS Astrium
Tel: 02392-708598
Email: Simon.Weaver AT Astrium.eads DOT net
This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate or
otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.
EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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<DIV><SPAN class=542592211-16012006><FONT face=Arial size=2>Hi
all</FONT></SPAN></DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial size=2>Over the past 2
weeks, one of my SAN MEdia Servers is blue screening - sometimes it happens
during a backup, other times the blue screen appears to happen with no backups
are running.</FONT></SPAN></DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial size=2>I had ruled NBU
being to blame as its been running flawless for some time now, however people
now believe NBU is to blame :-(</FONT></SPAN></DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial size=2>I have managed to
grab some mini-dump files from the Win2k3 Server and try to analyse them using
a
tool called DUMPCHK.exe The results are below.....</FONT></SPAN></DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial
size=2>C:\winnt\PROFILES\weaver_s>dumpchk c:\mini011006-01.dmp<BR>Loading
dump file c:\mini011006-01.dmp<BR>----- 32 bit Kernel Mini Dump
Analysis</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial
size=2>DUMP_HEADER32:<BR>MajorVersion
0000000f<BR>MinorVersion
00000ece<BR>DirectoryTableBase
7fa01000<BR>PfnDataBase
81800000<BR>PsLoadedModuleList 808af988<BR>PsActiveProcessHead
808b5ba8<BR>MachineImageType
0000014c<BR>NumberProcessors
00000004<BR>BugCheckCode
000000c2<BR>BugCheckParameter1 00000044<BR>BugCheckParameter2
00000000<BR>BugCheckParameter3 80000000<BR>BugCheckParameter4
00000000<BR>PaeEnabled
00000000<BR>KdDebuggerDataBlock
8089d3e0<BR>MiniDumpFields
00000dff</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial
size=2>TRIAGE_DUMP32:<BR>ServicePackBuild
00000100<BR>SizeOfDump
00010000<BR>ValidOffset
0000fffc<BR>ContextOffset
00000320<BR>ExceptionOffset
000007d0<BR>MmOffset
00001068<BR>UnloadedDriversOffset
000010a0<BR>PrcbOffset
00001878<BR>ProcessOffset
00002738<BR>ThreadOffset
000029b0<BR>CallStackOffset
00002c00<BR>SizeOfCallStack
00000418<BR>DriverListOffset
00003330<BR>DriverCount
0000007c<BR>StringPoolOffset
00005800<BR>StringPoolSize
00001130<BR>BrokenDriverOffset
00000000<BR>TriageOptions
00000041<BR>TopOfStack
f791ebe8<BR>DebuggerDataOffset
00003018<BR>DebuggerDataSize
00000318<BR>DataBlocksOffset
00006930<BR>DataBlocksCount
00000003</FONT></SPAN></DIV>
<DIV> </DIV><SPAN class=542592211-16012006>
<DIV><BR><FONT face=Arial size=2>Windows XP Kernel Version 3790 (Service Pack
1)
MP (4 procs) Free x86 compatible</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Kernel base = 0x80800000 PsLoadedModuleList =
0x808af988<BR>Debug session time: Tue Jan 10 10:25:26 2006<BR>System Uptime: 3
days 22:09:41<BR>start
end module name<BR>80800000
80a75000
nt
Checksum: 0025EC4B Timestamp: Fri Mar 25 00:<BR>42:08 2005
(42435E60)</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Unloaded modules:<BR>f7113000 f7230000
vxboot.sys Timestamp: unavailable (00000000)<BR>f77c7000
f77cf000 Sfloppy.SYS Timestamp: unavailable
(00000000)</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Finished dump check</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV></SPAN><SPAN class=542592211-16012006><FONT face=Arial size=2>Now, not
knowing MUCH about blue screen anaylsing, is there anyone on this list that
could either help determine what the cause is, or recommend some free software
that I can try and use?</FONT></SPAN></DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial size=2>I appreciate this
is
slightly off topic, however I would like to rule NBU out of the picture. This
is
a Win2k3 Server, SP1 with NBU 5.1 MP2 as a SAN MEdia Server, using fibre to
connect to a HP LTO3 Robotic Library over fibre.</FONT></SPAN></DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=542592211-16012006><FONT face=Arial size=2>Thank
you</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-gb><B><FONT face=Arial color=#0000ff size=2>Simon
Weaver</FONT></B><FONT face=Arial><BR></FONT><B><FONT face=Arial color=#0000ff
size=2>Technical Support</FONT></B><FONT face=Arial><BR></FONT><B><FONT
face=Arial color=#0000ff size=2>Windows Domain Administrator</FONT></B><FONT
face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><B><I><FONT face=Arial size=2>EADS
Astrium</FONT></I></B><I></I><FONT face=Arial><BR></FONT><B></B><B><I><FONT
face=Arial size=2>Tel: 02392-70</FONT><FONT face=Arial
size=2>8598</FONT></I></B><I></I><FONT face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><B><FONT face=Arial color=#ff0000 size=2>Email:
Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=Arial>
</FONT></SPAN></P>
<DIV> </DIV></BODY></HTML>
<table><tr><td bgcolor=#ffffff><font color=#000000>This email is for the
intended addressee only.<br>
If you have received it in error then you must not use, retain, disseminate or
otherwise deal with it.<br>
Please notify the sender by return email.<br>
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.<br>
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.<br>
<br>
EADS Astrium Limited, Registered in England and Wales No. 2449259<br>
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England<br>
</font></td></tr></table>
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