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Eric:
=20
Thank you for the reply...
=20
Have you tried performing an nslookup on these clients from your master
& media servers ? also a tracert ?
=20
I have run numerous lookups on the clients with success from the clients
-> master server and master server -> clients. I have not done a
tracert. Is that a command unique to Windows 2003? I have run
traceroutes (Sun Solaris 9 server) from the master to the clients with
success.
If things seem to work might try using the IP number as the client name
for test purposes and the bpclntcmd command=3D20
=20
I have not had the Windows admins run the bpclntcmd command. Would that
be in C:\Program Files\Netbackup\bin? I will make sure that is done. I
am not familiar with bpclntcmd command=3D20. I run bpclntcmd all the =
time
on UNIX clients. Could you explain that for me? I have put the clients'
IP addresses within the master's /etc/inet/hosts file so that I did not
have to depend on DNS.=20
For connection test?
=20
I think I have covered this with the admins extensively, but if you have
any tricks I am all ears.
=20
Thanks for your time!
=20
Bill
=20
----------------------------------
Bill Jorgensen
CSG Systems, Inc.
(w) 303.200.3282
(p) 303.947.9733
----------------------------------
=20
________________________________
From: Dean [mailto:dean.deano AT gmail DOT com]=20
Sent: Wednesday, December 07, 2005 5:58 PM
To: Jorgensen, Bill
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Need help with Windoze clients
Bill,
=20
Yes, these log directories work the same on Windows. Just create a
directory C:\Progam Files\Veritas\NetBackup\logs\bpbkar\
There's even a batch file (mklogdir.bat I think) in the ...\logs\
directory that will create ALL of the log subdirectories.
=20
And bpclntcmd works the same on Windows as it does on Unix.
=20
Regards,
Dean
=20
On 12/7/05, Jorgensen, Bill <Bill_Jorgensen AT csgsystems DOT com> wrote:=20
Sorry for all the chatter on the line...
=20
On UNIX clients I can make the bpbkar directory within the
/usr/openv/netbackup/logs directory. Is that something that can be done
on a Win2003 server?=20
=20
Thanks!
=09
=20
Bill
=20
----------------------------------
Bill Jorgensen
CSG Systems, Inc.
(w) 303.200.3282
(p) 303.947.9733
----------------------------------
=20
________________________________
From: veritas-bu-admin AT mailman.eng.auburn DOT edu [mailto:
veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Jorgensen, Bill
Sent: Wednesday, December 07, 2005 11:33 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Need help with Windoze clients
=09
=20
Hey Guys:
=20
I need help again (not a surprise). I have some Windows clients
(W2003 server) that keep giving me 54's or 59's for error codes. I do
not have any admin rights to the servers. Would you know what I can tell
the admins in an effort to get things resolved? I am running NBU 5.1 on
Solaris 9.
=20
This is what bperror -S gives me:
root[:/]# bperror -S 54
timed out connecting to client
The server could not complete the connection to the client. The
accept system or winsock call timed out after 60 seconds.=20
root[:/]# bperror -S 59
access to the client was not allowed
The master or media server is trying to access the client, but
the server is not recognized by the client as a valid server.
=20
I have tried putting the IPs of the clients within the master
server's /etc/inet/hosts file thinking that maybe that would help (long
shot). It looks like there may be a DNS issue on their end, but I would
like to hear it from people in the trenches.=20
=20
Thanks in advance! I appreciate any feedback,
=20
Bill
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<BODY>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D666053115-12122005>Eric:</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D666053115-12122005></SPAN></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D666053115-12122005>Thank you for the =
reply...</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D666053115-12122005></SPAN></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D666053115-12122005><!--StartFragment --><FONT face=3DArial>Have =
you tried=20
performing an nslookup on these clients from your master<BR>& media =
servers=20
? also a tracert ?</FONT></SPAN></FONT></DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN =
class=3D666053115-12122005><FONT=20
face=3DArial></FONT></SPAN></FONT> </DIV>
<DIV><FONT><SPAN class=3D666053115-12122005><FONT><FONT face=3DArial =
color=3D#0000ff=20
size=3D2>I have run numerous lookups on the clients with success from =
the clients=20
-> master server and master server -> clients. I have not done a =
tracert.=20
Is that a command unique to Windows 2003? I have run traceroutes (Sun =
Solaris 9=20
server) from the master to the clients with success.</FONT></DIV>
<DIV dir=3Dltr align=3Dleft><BR><FONT face=3DArial color=3D#0000ff =
size=3D2>If things seem=20
to work might try using the IP number as the client name<SPAN=20
class=3D666053115-12122005> </SPAN>for test purposes and the bpclntcmd=20
command=3D20</FONT></DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT> </DIV>
<DIV><FONT><SPAN class=3D666053115-12122005><FONT face=3DArial =
color=3D#0000ff=20
size=3D2>I have not had the Windows admins run the bpclntcmd command. =
Would that=20
be in C:\Program Files\Netbackup\bin? I will make sure that is done. I =
am not=20
familiar with bpclntcmd command=3D20. I run bpclntcmd all the time on =
UNIX=20
clients. Could you explain that for me? I have put the clients' IP =
addresses=20
within the master's /etc/inet/hosts file so that I did not have to =
depend on=20
DNS. </FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><BR><FONT face=3DArial color=3D#0000ff =
size=3D2>For connection=20
test?</FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff=20
size=3D2></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft></FONT></FONT></SPAN></FONT><SPAN=20
class=3D666053115-12122005><FONT face=3DArial color=3D#0000ff size=3D2>I =
think I have=20
covered this with the admins extensively, but if you have any tricks I =
am all=20
ears.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D666053115-12122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D666053115-12122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Thanks for your time!</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D666053115-12122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D666053115-12122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Bill</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=3Dleft><FONT face=3DArial=20
size=3D2>----------------------------------</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2> Bill =
Jorgensen</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2> CSG Systems,=20
Inc.</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2> (w)=20
303.200.3282</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2> (p)=20
303.947.9733</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial=20
size=3D2>----------------------------------</FONT></DIV>
<DIV> </DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Dean =
[mailto:dean.deano AT gmail DOT com]=20
<BR><B>Sent:</B> Wednesday, December 07, 2005 5:58 PM<BR><B>To:</B> =
Jorgensen,=20
Bill<BR><B>Cc:</B> veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> =
Re:=20
[Veritas-bu] Need help with Windoze clients<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV>Bill,</DIV>
<DIV> </DIV>
<DIV>Yes, these log directories work the same on Windows. Just create a=20
directory C:\Progam Files\Veritas\NetBackup\logs\bpbkar\</DIV>
<DIV>There's even a batch file (mklogdir.bat I think) in the ...\logs\ =
directory=20
that will create ALL of the log subdirectories.</DIV>
<DIV> </DIV>
<DIV>And bpclntcmd works the same on Windows as it does on =
Unix.<BR> </DIV>
<DIV>Regards,</DIV>
<DIV>Dean<BR> </DIV>
<DIV><SPAN class=3Dgmail_quote>On 12/7/05, <B =
class=3Dgmail_sendername>Jorgensen,=20
Bill</B> <<A=20
href=3D"mailto:Bill_Jorgensen AT csgsystems DOT
com">[email protected]=
om</A>>=20
wrote:</SPAN>=20
<BLOCKQUOTE class=3Dgmail_quote=20
style=3D"PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc =
1px solid">
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN>Sorry for=20
all the chatter on the line...</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff=20
size=3D2><SPAN></SPAN></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN>On UNIX=20
clients I can make the bpbkar directory within the =
/usr/openv/netbackup/logs=20
directory. Is that something that can be done on a Win2003 server?=20
</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff=20
size=3D2><SPAN></SPAN></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff=20
size=3D2><SPAN>Thanks!</SPAN></FONT></DIV>
<DIV><SPAN class=3Dq id=3Dq_10806c26bdaa9af8_1>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff=20
size=3D2><SPAN></SPAN></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff=20
size=3D2><SPAN>Bill</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV align=3Dleft><FONT face=3DArial=20
size=3D2>----------------------------------</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2> Bill=20
Jorgensen</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2> CSG =
Systems,=20
Inc.</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2> (w)=20
303.200.3282</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2> (p)=20
303.947.9733</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial=20
size=3D2>----------------------------------</FONT></DIV>
<DIV> </DIV><BR>
<DIV lang=3Den-us dir=3Dltr align=3Dleft>
<HR>
<FONT face=3DTahoma size=3D2><B>From:</B> <A=20
onclick=3D"return top.js.OpenExtLink(window,event,this)"=20
href=3D"mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu"=20
target=3D_blank>veritas-bu-admin AT mailman.eng.auburn DOT edu</A> [mailto: =
<A=20
onclick=3D"return top.js.OpenExtLink(window,event,this)"=20
href=3D"mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu"=20
target=3D_blank>veritas-bu-admin AT mailman.eng.auburn DOT edu</A>] <B>On =
Behalf Of=20
</B>Jorgensen, Bill<BR><B>Sent:</B> Wednesday, December 07, 2005 11:33 =
AM<BR><B>To:</B> <A onclick=3D"return =
top.js.OpenExtLink(window,event,this)"=20
href=3D"mailto:veritas-bu AT mailman.eng.auburn DOT edu"=20
target=3D_blank>veritas-bu AT mailman.eng.auburn DOT edu</A><BR><B>Subject:=20
</B>[Veritas-bu] Need help with Windoze =
clients<BR></FONT><BR> </DIV>
<DIV></DIV>
<DIV><SPAN><FONT face=3DArial size=3D2>Hey Guys:</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=3DArial size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=3DArial size=3D2>I need help again (not a =
surprise). I have=20
some Windows clients (W2003 server) that keep giving me 54's or =
59's for=20
error codes. I do not have any admin rights to the servers. Would you =
know=20
what I can tell the admins in an effort to get things resolved? I am =
running=20
NBU 5.1 on Solaris 9.</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=3DArial size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=3DArial size=3D2>This is what bperror -S gives=20
me:</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=3DArial size=3D2>root[:/]# bperror -S =
54<BR>timed out=20
connecting to client<BR>The server could not complete the connection =
to the=20
client. The accept system or winsock call timed out after 60 seconds.=20
<BR>root[:/]# bperror -S 59<BR>access to the client was not =
allowed<BR>The=20
master or media server is trying to access the client, but the server =
is not=20
recognized by the client as a valid server.</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=3DArial size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=3DArial size=3D2>I have tried putting the IPs of =
the clients=20
within the master server's /etc/inet/hosts file thinking that maybe =
that would=20
help (long shot). It looks like there may be a DNS issue on their end, =
but I=20
would like to hear it from people in the trenches. =
</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=3DArial size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=3DArial size=3D2>Thanks in advance! I appreciate =
any=20
feedback,</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=3DArial size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=3DArial=20
size=3D2>Bill</FONT></SPAN></DIV></SPAN></DIV></BLOCKQUOTE></DIV><BR></BO=
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