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[Veritas-bu] error (26) client/server handshaking error
2005-10-18 08:59:56
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Subject: |
[Veritas-bu] error (26) client/server handshaking error |
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From: |
jpiszcz AT servervault DOT com (Piszcz, Justin) |
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Date: |
Tue, 18 Oct 2005 08:59:56 -0400 |
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I never got an error 26 before, but in the Troubleshooter, it states:
=20
Problem:
A process on the server encountered an error when communicating with the
client. This error indicates that the client and server were able to
initiate communications, but encountered difficulties in completing
them. This problem can occur during a backup or a restore.
=20
Try the following:
Determine which activity encountered the handshake failure by examining
the All Log Entries report for the appropriate time period. Determine
the client and server that had the handshake failure. For detailed
troubleshooting information, create a debug log directory for the
process that returned this status code, retry the operation, and check
the resulting debug log.
=20
Sounds like you might need to call support.
=20
What I would do is uninstall the old client and re-install and see if
that fixes your problem and check your network statistics (netstat -i or
-s and make sure you do not have any duplex mismatches).
=20
=20
Justin.
=20
________________________________
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Jim
McConnell
Sent: Tuesday, October 18, 2005 8:33 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] error (26) client/server handshaking error
=20
To all, I am 2 weeks new in the backup administration job and things are
working well but lately I've had an error (26) client/server handshaking
error on 1 of my nightly server backups. I am working with veritas
Netbackup 5.1mp3 windows 2000 server. Does anyone know how to correct
this problem? Please help...
=20
Jim McConnell
Eclipsys/St Clair
(412) 344-6600 ext. 1104
Fax: (412) 572-6561
jim.mcconnell AT stclair DOT org
=20
Email contains Privileged & Confidential Information intended only for
the recipient named. Dissemination or copying of email is strictly
prohibited. If you have received this in error, notify St. Clair
Hospital & return or destroy original. Information in this email is
confidential & protected by state & federal law. Further disclosure is
strictly prohibited.
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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I never got an error 26 before, but =
in the
Troubleshooter, it states:<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Problem:<o:p></o:p></span></font></p=
>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>A process on the server encountered =
an
error when communicating with the client. This error indicates that the =
client
and server were able to initiate communications, but encountered =
difficulties
in completing them. This problem can occur during a backup or a =
restore.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Try the =
following:<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Determine which activity =
encountered the
handshake failure by examining the All Log Entries report for the =
appropriate
time period. Determine the client and server that had the handshake =
failure.
For detailed troubleshooting information, create a debug log directory =
for the
process that returned this status code, retry the operation, and check =
the
resulting debug log.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Sounds like you might need to call
support.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>What I would do is uninstall the =
old
client and re-install and see if that fixes your problem and check your =
network
statistics (netstat –i or –s and make sure you do not have =
any
duplex mismatches).<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Justin.<o:p></o:p></span></font></p>=
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'>
veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <b><span =
style=3D'font-weight:
bold'>On Behalf Of </span></b>Jim McConnell<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, October =
18, 2005
8:33 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Veritas-bu] =
error (26)
client/server handshaking error</span></font><o:p></o:p></p>
</div>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>To all, I am 2 weeks new in the backup administration =
job
and things are working well but lately I’ve had an error (26)
client/server handshaking error on 1 of my nightly server backups. =
I am
working with veritas Netbackup 5.1mp3 windows 2000 server. Does =
anyone
know how to correct this problem? Please =
help…<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D4 color=3Dmaroon face=3DArial><span =
style=3D'font-size:
13.5pt;font-family:Arial;color:maroon'>Jim =
McConnell</span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D2 color=3Dmaroon face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:maroon'>Eclipsys/St =
Clair</span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D2 color=3Dmaroon face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:maroon'>(412) 344-6600 ext. =
1104</span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D2 color=3Dmaroon face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:maroon'>Fax: (412) =
572-6561</span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><a =
href=3D"mailto:jim.mcconnell AT stclair DOT org">jim.mcconnell AT stclair DOT
org</a></=
span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=3D1 face=3D"Times New Roman"><span =
style=3D'font-size:7.5pt'><!--StclairDisclaimer-->Email
contains Privileged & Confidential Information intended only for the
recipient named. Dissemination or copying of email is strictly =
prohibited. If
you have received this in error, notify St. Clair Hospital & return =
or
destroy original. Information in this email is confidential & =
protected by
state & federal law. Further disclosure is strictly =
prohibited.<o:p></o:p></span></font></p>
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