Veritas-bu

[Veritas-bu] Media Servers fails to sync with Master Server

2005-09-01 08:00:03
Subject: [Veritas-bu] Media Servers fails to sync with Master Server
From: ignacio_de_pedro AT storagetek DOT com (De Pedro, Ignacio)
Date: Thu, 1 Sep 2005 14:00:03 +0200
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the problem was that the master had the global device database and you =
lost it... in this database exists entries for all the devices in all =
the media servers also... now you can try to restore the old database or =
erase all the media manager configuration in all the servers and =
re-create... also with the command vmglob you can add the entries to =
this database manually the command is in =
<install_path>\veritas\volmgr\bin...
=20
I hope this help...
=20
from Spain
nacho

-----Mensaje original-----
De: veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]En nombre de Naidu V. T.
Enviado el: jueves, 01 de septiembre de 2005 9:49
Para: veritas-bu AT mailman.eng.auburn DOT edu
Asunto: [Veritas-bu] Media Servers fails to sync with Master Server



Hi,

=20

This is new installation:

=20

Master Server : Veritas Netbackup Enterprise Version 5.1 on Windows 2003 =


  SP1. With 3 Media Servers  Veritas Netbackup Enterprise 5.1 on Windows =


  2000. HP San Tape library on SSO.=20

 =20

Master Server was unstable and reinstalled without catalog restored.=20

 After installing master server tried device configuration through =
Netbackup=20

  Administration Console, we are receiving following intermittent errors =


  while scanning devices on master & media servers.

 =20

 =20

  1) Device configuration command </usr/openv/volmgr/bin/tpautoconf =
-sync>=20

  failed on host muscat with the following error:

 =20

  Cannot synchronize global device database(5).

 =20

  2) could not get device configuration, cannot discover devices. See =
the=20

  troubleshooting Guide for details (44).

 =20

  3) Error connecting to oprd on <host>; cannot connect to vmd(70).

 =20

  Note:=20

  1)Master Server reinstalled with its same hostname & ip address.=20

  2)vmglob -get_gdbhost on all media server report master server name =
correctly.

  3) Media Servers are critcal systems, difficult to reinstall veritas.

 =20

 =20

  Regards

 =20

 =20

  V.T.Naidu

  I.I.T.C Oman L.L.C

  Muscat, Oman.

  Email: naidu AT iitcoman DOT com

  Phone : +968-24609490

=20

 =20

=20


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<DIV><SPAN class=3D660445411-01092005><FONT face=3DArial color=3D#0000ff =
size=3D2>the=20
problem was that the master had the global device database and you lost =
it... in=20
this database exists entries for all the devices in all the media =
servers=20
also... now you can try to restore the old database or erase all the =
media=20
manager configuration in all the servers and re-create... also with the =
command=20
vmglob you can add the entries to this database manually the command is =
in=20
&lt;install_path&gt;\veritas\volmgr\bin...</FONT></SPAN></DIV>
<DIV><SPAN class=3D660445411-01092005><FONT face=3DArial color=3D#0000ff =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D660445411-01092005><FONT face=3DArial color=3D#0000ff =
size=3D2>I hope=20
this help...</FONT></SPAN></DIV>
<DIV><SPAN class=3D660445411-01092005><FONT face=3DArial color=3D#0000ff =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D660445411-01092005><FONT face=3DArial color=3D#0000ff =
size=3D2>from=20
Spain</FONT></SPAN></DIV>
<DIV><SPAN class=3D660445411-01092005><FONT face=3DArial color=3D#0000ff =

size=3D2>nacho</FONT></SPAN></DIV>
<BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
  <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
  size=3D2>-----Mensaje original-----<BR><B>De:</B>=20
  veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>En nombre de =
</B>Naidu V.=20
  T.<BR><B>Enviado el:</B> jueves, 01 de septiembre de 2005 =
9:49<BR><B>Para:</B>=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Asunto:</B> [Veritas-bu] Media 
=
Servers=20
  fails to sync with Master Server<BR><BR></FONT></DIV>
  <DIV class=3DSection1>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier =
New'">Hi,<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier =
New'"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">This is new=20
  installation:<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier =
New'"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Master Server : =
Veritas=20
  Netbackup Enterprise Version 5.1 on Windows 2003 =
<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; SP1. With =
3 Media=20
  Servers&nbsp; Veritas Netbackup <st1:City w:st=3D"on"><st1:place=20
  w:st=3D"on">Enterprise</st1:place></st1:City> 5.1 on Windows=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; 2000. HP =
San Tape=20
  library on SSO. <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Master Server =
was unstable=20
  and reinstalled without catalog restored. =
<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;After =
installing=20
  master server tried device configuration through Netbackup=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; =
Administration=20
  Console, we are receiving following intermittent errors=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; while =
scanning=20
  devices on master &amp; media servers.<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; 1) Device =

  configuration command &lt;/usr/openv/volmgr/bin/tpautoconf -sync&gt;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; failed on =
host=20
  muscat with the following error:<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; Cannot =
synchronize=20
  global device database(5).<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; 2) could =
not get=20
  device configuration, cannot discover devices. See the=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; =
troubleshooting=20
  Guide for details (44).<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; 3) Error =
connecting=20
  to oprd on &lt;host&gt;; cannot connect to=20
  vmd(70).<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; Note:=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; 1)Master =
Server=20
  reinstalled with its same hostname &amp; ip address.=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; 2)vmglob=20
  -get_gdbhost on all media server report master server name=20
  correctly.<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; 3) Media =
Servers=20
  are critcal systems, difficult to reinstall=20
  veritas.<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  Regards<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  V.T.Naidu<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; I.I.T.C =
Oman=20
  L.L.C<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; =
<st1:place=20
  w:st=3D"on"><st1:City w:st=3D"on">Muscat</st1:City>, =
<st1:country-region=20
  =
w:st=3D"on">Oman</st1:country-region></st1:place>.<o:p></o:p></SPAN></FON=
T></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; Email: <A =

  =
href=3D"mailto:naidu AT iitcoman DOT com">naidu AT iitcoman DOT 
com</A><o:p></o:p></SPA=
N></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp; Phone :=20
  +968-24609490<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier =
New'"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Courier New" size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">&nbsp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTM=
L>

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