Veritas-bu

[Veritas-bu] NetBackup 5.1 hung after kill -9

2005-07-29 12:20:11
Subject: [Veritas-bu] NetBackup 5.1 hung after kill -9
From: Chris.Romano AT Lazard DOT com (Chris.Romano AT Lazard DOT com)
Date: Fri, 29 Jul 2005 12:20:11 -0400
I see this now in the bpsched log....

12:10:26.985 [11140] <2> in_backup_window:   checking schedule Full-sun-4am
12:10:26.986 [11140] <2> in_backup_window:   not in any Full-sun-4am backup
window
12:10:26.986 [11140] <2> in_backup_window:   checking schedule Inc-1800
12:10:26.986 [11140] <2> in_backup_window:   not in any Inc-1800 backup window
12:10:26.986 [11140] <2> any_window_open: not in ANY window for ANY policy
12:10:26.986 [11140] <2> build_worklists_scheduled: no backup windows open
12:10:26.987 [11140] <4> log_in_errorDB: scheduler found no backups due to run
12:10:27.004 [11140] <4> bpsched: scheduler found no backups due to run
12:11:48.748 [10885] <2> query_emptymain_worklist: broke out of recv_reqQ_msg
due to alarm
12:11:48.749 [10885] <2> is_em_alive: empty-main bpsched is not running
12:11:48.749 [10885] <2> query_emptymain_worklist: empty-main not alive
12:11:48.749 [10885] <16> reg_imm_clntjob_on_worklist: Unable to get current
worklist
12:11:48.750 [10885] <16> log_in_errorDB: scheduler exiting - file open failed
(12)
12:11:48.765 [10885] <16> bpsched: scheduler exiting - file open failed (12)



                                                                                
                                                                                
                                                                                


                                                                                
                                                 
                                                                                
                                                 
                                                   To:      Chris 
Romano/GEN/Lazard@Lazard NYC                                   
              "Patrick Whelan"                     cc:                          
                                                 
              <[email protected]        Subject: RE: [Veritas-bu] 
NetBackup 5.1 hung after kill -9                    
              om>                                                               
                                                 
              29 Jul 2005 12:07 PM                                              
                                                 
                                                                                
                                                 
                                                                                
                                                 


++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Please read the disclaimer at the bottom of this e-mail.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++

what verbose level are you running?

Patrick Whelan
Enterprise Systems Support (NetBackup)
LCHClearnet
+44 020 7426 7624
"Facts do not cease to exist because they are ignored." - Aldous Huxley







-----Original Message-----
From: Chris.Romano AT Lazard DOT com [mailto:Chris.Romano AT Lazard DOT com]
Sent: 29 July 2005 17:08
To: Patrick Whelan
Subject: RE: [Veritas-bu] NetBackup 5.1 hung after kill -9



yes to everything...

the bpsched log shows this and then nothing more:

12:01:48.727 [10885] <2> ?: ----------------
12:01:48.727 [10885] <2> ?: CLASSES
12:01:48.750 [10885] <2> ?: ----------------
12:01:48.750 [10885] <2> get_db_info: Searching for policy <I2K_tech> sched
<Inc-1800>
12:01:48.751 [10885] <2> get_db_info: found
12:01:48.752 [10885] <2> ?: ----------------
12:01:48.752 [10885] <2> ?: STORAGE UNITS
12:01:48.752 [10885] <2> ?: ----------------
12:01:48.759 [10885] <2> reg_imm_clntjob_on_worklist: checking if MAIN bpsched
clientjob already exists for client nycux-tch103 in policy I2K_tech
12:01:48.760 [10885] <2> send_reqQ_msg: sending msg: dpid=1 spid=10885 rqtyp=10
stat=0 policy=NULL clnt=NULL jobid=NULL











                                                   To:      Chris
Romano/GEN/Lazard@Lazard NYC
              "Patrick Whelan"                     cc:

              <[email protected]        Subject: RE: [Veritas-bu]
NetBackup 5.1 hung after kill -9
              om>

              29 Jul 2005 11:59 AM





++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Please read the disclaimer at the bottom of this e-mail.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Have you tried a manual backup? Do you have logging turned on? Have you looked
in the bpsched log?

Patrick Whelan
Enterprise Systems Support (NetBackup)
LCHClearnet
+44 020 7426 7624
"Facts do not cease to exist because they are ignored." - Aldous Huxley







-----Original Message-----
From: Chris.Romano AT Lazard DOT com [mailto:Chris.Romano AT Lazard DOT com]
Sent: 29 July 2005 16:49
To: Patrick Whelan
Subject: RE: [Veritas-bu] netbackup 5.1 hung after kill -9



Well I did that....and all processes are running...but backups will not
start....e.g. GUI shows no active jobs, tape drives are not being used.









                                                   To:      Chris
Romano/GEN/Lazard@Lazard NYC
              "Patrick Whelan"                     cc:

              <[email protected]        Subject: RE: [Veritas-bu]
netbackup 5.1 hung after kill -9
              om>

              29 Jul 2005 11:42 AM





++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Please read the disclaimer at the bottom of this e-mail.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++

/etc/rc0.d/Kxxnetbackup stop

/etc/rc2.d/S77netbackup start

Patrick Whelan
Enterprise Systems Support (NetBackup)
LCHClearnet
+44 020 7426 7624
"Facts do not cease to exist because they are ignored." - Aldous Huxley







-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of
Chris.Romano AT Lazard DOT com
Sent: 29 July 2005 16:31
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] netbackup 5.1 hung after kill -9


I had to kill and kill -9 netbackup processes after the Robot Library got itself
screwed up.

Now even though all netbackup processes are running normally, no backups will
start.
I see a bpsched process, bot it is not starting any child processes or backups.

Anyone have any ideas how to get things moving again?



Thanks,
Chris





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**********************************************************************
This email is intended for the named recipient(s) only. Its contents
are  confidential and may only be retained by the named recipient(s)
and may only be copied or  disclosed  with the consent of
LCH.Clearnet Limited.   If you are not an intended recipient please
delete this e-mail and notify postmaster AT lchclearnet DOT com.

The contents  of this  email are  subject to  contract in all cases,
and LCH.Clearnet Limited makes no contractual commitment save where
confirmed by hard copy.  LCH.Clearnet Limited accepts no liability,
including liability for negligence, in respect of any statement in
this email.

LCH.Clearnet Limited, Registered Office: Aldgate House,
33 Aldgate High Street, London EC3N 1EA.    Recognised as a Clearing
House under the Financial Services & Markets Act 2000. Reg in England No.25932
Telephone: +44 20 7426 7000              Internet: http://www.lchclearnet.com
**********************************************************************














**********************************************************************
This email is intended for the named recipient(s) only. Its contents
are  confidential and may only be retained by the named recipient(s)
and may only be copied or  disclosed  with the consent of
LCH.Clearnet Limited.   If you are not an intended recipient please
delete this e-mail and notify postmaster AT lchclearnet DOT com.

The contents  of this  email are  subject to  contract in all cases,
and LCH.Clearnet Limited makes no contractual commitment save where
confirmed by hard copy.  LCH.Clearnet Limited accepts no liability,
including liability for negligence, in respect of any statement in
this email.

LCH.Clearnet Limited, Registered Office: Aldgate House,
33 Aldgate High Street, London EC3N 1EA.    Recognised as a Clearing
House under the Financial Services & Markets Act 2000. Reg in England No.25932
Telephone: +44 20 7426 7000              Internet: http://www.lchclearnet.com
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