Veritas-bu

[Veritas-bu] RE: L700 StorageTek Question w/Veritas

2005-05-18 04:49:56
Subject: [Veritas-bu] RE: L700 StorageTek Question w/Veritas
From: william.d.brown AT gsk DOT com (william.d.brown AT gsk DOT com)
Date: Wed, 18 May 2005 09:49:56 +0100
The hard addressing is correct if you are going straight to the server. 
Unless you have changed something (like re-installed the fribre driver) 
your driver parameters should be OK - but you may want to check that they 
are configured to come up in loop mode only, not fabric mode.

I think you need to use robtest and sgscan to see what is going on, it 
sounds as if there is a disconnect between where Netbackup thinks it is 
putting the tape and where it is really going.  Do you have the Library 
Admin GUI so you can see if the tape is being loaded into a drive?  You 
can also check the FSC log for the library that way.

William D L Brown




"Piszcz, Justin" <jpiszcz AT servervault DOT com> 
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
17-May-2005 19:13
 
To
"Piszcz, Justin" <jpiszcz AT servervault DOT com>, 
veritas-bu AT mailman.eng.auburn DOT edu
cc
"Girard, Dan" <dgirard AT servervault DOT com>
Subject
[Veritas-bu] RE: L700 StorageTek Question w/Veritas






The actual error messages:
 
May 17 18:17:25 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
test failed
May 17 18:17:25 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
thru sg driver, I/O error
May 17 18:17:40 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
test failed
May 17 18:17:40 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
thru sg driver, I/O error
May 17 18:17:55 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
test failed
May 17 18:17:55 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
thru sg driver, I/O error
May 17 18:18:10 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
test failed
May 17 18:18:10 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
thru sg driver, I/O error
May 17 18:18:25 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
test failed
May 17 18:18:25 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
thru sg driver, I/O error
May 17 18:18:25 backup01 tldd[16704]: [ID 861559 daemon.error] TLD(0) 
[16704] timed out after waiting 306 seconds for ready, drive 1
May 17 18:18:26 backup01 tldcd[17043]: [ID 183166 daemon.error] TLD(0) key 
= 0x5, asc = 0x3a, ascq = 0x0, MEDIUM NOT PRESENT
May 17 18:18:26 backup01 tldcd[17043]: [ID 719803 daemon.error] TLD(0) 
Move_medium error
May 17 18:18:26 backup01 tldd[15418]: [ID 529403 daemon.notice] Adding 
media ID 000763 to unmountable media list
May 17 18:18:26 backup01 tldd[15418]: [ID 741199 daemon.error] TLD(0) 
drive 1 (device 0) is being DOWNED, status: Unable to open drive
May 17 18:18:26 backup01 tldd[15418]: [ID 229259 daemon.error] Check 
integrity of the drive, drive path, and media
May 17 18:18:26 backup01 tldd[15418]: [ID 705051 daemon.notice] Removing 
media ID 000763 from unmountable media list
May 17 18:18:26 backup01 ltid[15363]: [ID 677124 daemon.notice] ltid 
received request type 204
May 17 18:18:26 backup01 ltid[15363]: [ID 389326 daemon.notice] ltid 
received request type 57
 

From: Piszcz, Justin 
Sent: Tuesday, May 17, 2005 2:04 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Cc: Girard, Dan
Subject: L700 StorageTek Question w/Veritas
 
I am using an L700 tape library.
 
5- STK9840 drives
4- HPUltrium2-SCSI Drives
 
All drives connect via fiber.
The host is a SunOS 5.8 box running Veritas NetBackup 5.1.
There is something going on with the Fiber+I/O Port Configuration.
Basically a couple weeks ago the first four STK9840 tape drives went down 
(in veritas: DOWN/TLD) when Veritas tries to write to these tape drives.
We get â??I/O port error cannot open port.â??
 
I thought it was an issue with the drives.
 
I changed the fiber loop for the A/B addresses for the four STK9840 drives 
to 02/02, 03/03, 04/04, 05/05.
After I did this, four of the drives came up successfully but then four 
other drives went down.
 
Does anyone know the key to setting the fiber addresses?
 
The panel says:
 
1-125 for HARD PORT (this is what I am using)
126 for SOFT PORT (this disables the port)
 
Are there any StorageTek technicians or users of the L700 who may have had 
similar problems in the past?
 
Thanks!
 
Justin.
 
 
 



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