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The actual error messages:
=20
May 17 18:17:25 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port
test failed
May 17 18:17:25 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl
error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O
error
May 17 18:17:40 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port
test failed
May 17 18:17:40 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl
error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O
error
May 17 18:17:55 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port
test failed
May 17 18:17:55 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl
error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O
error
May 17 18:18:10 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port
test failed
May 17 18:18:10 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl
error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O
error
May 17 18:18:25 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port
test failed
May 17 18:18:25 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl
error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O
error
May 17 18:18:25 backup01 tldd[16704]: [ID 861559 daemon.error] TLD(0)
[16704] timed out after waiting 306 seconds for ready, drive 1
May 17 18:18:26 backup01 tldcd[17043]: [ID 183166 daemon.error] TLD(0)
key =3D 0x5, asc =3D 0x3a, ascq =3D 0x0, MEDIUM NOT PRESENT
May 17 18:18:26 backup01 tldcd[17043]: [ID 719803 daemon.error] TLD(0)
Move_medium error
May 17 18:18:26 backup01 tldd[15418]: [ID 529403 daemon.notice] Adding
media ID 000763 to unmountable media list
May 17 18:18:26 backup01 tldd[15418]: [ID 741199 daemon.error] TLD(0)
drive 1 (device 0) is being DOWNED, status: Unable to open drive
May 17 18:18:26 backup01 tldd[15418]: [ID 229259 daemon.error] Check
integrity of the drive, drive path, and media
May 17 18:18:26 backup01 tldd[15418]: [ID 705051 daemon.notice] Removing
media ID 000763 from unmountable media list
May 17 18:18:26 backup01 ltid[15363]: [ID 677124 daemon.notice] ltid
received request type 204
May 17 18:18:26 backup01 ltid[15363]: [ID 389326 daemon.notice] ltid
received request type 57
=20
________________________________
From: Piszcz, Justin=20
Sent: Tuesday, May 17, 2005 2:04 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Cc: Girard, Dan
Subject: L700 StorageTek Question w/Veritas
=20
I am using an L700 tape library.
=20
5- STK9840 drives
4- HPUltrium2-SCSI Drives
=20
All drives connect via fiber.
The host is a SunOS 5.8 box running Veritas NetBackup 5.1.
There is something going on with the Fiber+I/O Port Configuration.
Basically a couple weeks ago the first four STK9840 tape drives went
down (in veritas: DOWN/TLD) when Veritas tries to write to these tape
drives.
We get "I/O port error cannot open port."
=20
I thought it was an issue with the drives.
=20
I changed the fiber loop for the A/B addresses for the four STK9840
drives to 02/02, 03/03, 04/04, 05/05.
After I did this, four of the drives came up successfully but then four
other drives went down.
=20
Does anyone know the key to setting the fiber addresses?
=20
The panel says:
=20
1-125 for HARD PORT (this is what I am using)
126 for SOFT PORT (this disables the port)
=20
Are there any StorageTek technicians or users of the L700 who may have
had similar problems in the past?
=20
Thanks!
=20
Justin.
=20
=20
=20
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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>The actual error =
messages:<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:17:25 backup01 fca-pci: =
[ID
746549 kern.warning] WARNING: port test =
failed<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:17:25 backup01 =
tldd[16704]: [ID
240863 daemon.error] ioctl error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O =
error<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:17:40 backup01 fca-pci: =
[ID
746549 kern.warning] WARNING: port test =
failed<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:17:40 backup01 =
tldd[16704]: [ID
240863 daemon.error] ioctl error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O =
error<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:17:55 backup01 fca-pci: =
[ID
746549 kern.warning] WARNING: port test =
failed<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:17:55 backup01 =
tldd[16704]: [ID
240863 daemon.error] ioctl error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O =
error<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:10 backup01 fca-pci: =
[ID
746549 kern.warning] WARNING: port test =
failed<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:10 backup01 =
tldd[16704]: [ID
240863 daemon.error] ioctl error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O =
error<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:25 backup01 fca-pci: =
[ID
746549 kern.warning] WARNING: port test =
failed<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:25 backup01 =
tldd[16704]: [ID
240863 daemon.error] ioctl error on STK98400 (device 0,
/devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) thru sg driver, I/O =
error<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:25 backup01 =
tldd[16704]: [ID
861559 daemon.error] TLD(0) [16704] timed out after waiting 306 seconds =
for
ready, drive 1<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:26 backup01 =
tldcd[17043]: [ID
183166 daemon.error] TLD(0) key =3D 0x5, asc =3D 0x3a, ascq =3D 0x0, =
MEDIUM NOT
PRESENT<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:26 backup01 =
tldcd[17043]: [ID
719803 daemon.error] TLD(0) Move_medium =
error<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:26 backup01 =
tldd[15418]: [ID
529403 daemon.notice] Adding media ID 000763 to unmountable media =
list<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:26 backup01 =
tldd[15418]: [ID
741199 daemon.error] TLD(0) drive 1 (device 0) is being DOWNED, status: =
Unable
to open drive<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:26 backup01 =
tldd[15418]: [ID
229259 daemon.error] Check integrity of the drive, drive path, and =
media<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:26 backup01 =
tldd[15418]: [ID
705051 daemon.notice] Removing media ID 000763 from unmountable media =
list<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:26 backup01 =
ltid[15363]: [ID
677124 daemon.notice] ltid received request type =
204<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>May 17 18:18:26 backup01 =
ltid[15363]: [ID
389326 daemon.notice] ltid received request type =
57<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>
<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>
</span></font></div>
<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
Piszcz, Justin <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, May 17, =
2005 2:04
PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b>
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> Girard, Dan<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> L700 StorageTek =
Question
w/Veritas</span></font><o:p></o:p></p>
</div>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I am using an L700 tape =
library.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>5- STK9840 drives<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>4- HPUltrium2-SCSI =
Drives<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>All drives connect via =
fiber.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>The host is a SunOS 5.8 box running Veritas NetBackup =
5.1.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>There is something going on with the Fiber+I/O Port
Configuration.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Basically a couple weeks ago the first four STK9840 =
tape
drives went down (in veritas: DOWN/TLD) when Veritas tries to write to =
these
tape drives.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>We get “I/O port error cannot open =
port.”<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I thought it was an issue with the =
drives.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I changed the fiber loop for the A/B addresses for =
the four
STK9840 drives to 02/02, 03/03, 04/04, =
05/05.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>After I did this, four of the drives came up =
successfully
but then four other drives went down.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Does anyone know the key to setting the fiber =
addresses?<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>The panel says:<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>1-125 for HARD PORT (this is what I am using)<br>
126 for <st1:place w:st=3D"on"><st1:PlaceName =
w:st=3D"on">SOFT</st1:PlaceName> <st1:PlaceType
w:st=3D"on">PORT</st1:PlaceType></st1:place> (this disables the =
port)<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Are there any StorageTek technicians or users of the =
L700
who may have had similar problems in the =
past?<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks!<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Justin.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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