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So how many weeks does Veritas need before it gets around to kicking out
the tape?
=20
I can guarantee, with 100% certainty, that I've never had a broken
tape/leader etc, due to someone improperly trying to forcefully remove a
tape..
=20
Paul
-----Original Message-----
From: Eric Ljungblad [mailto:Eric.Ljungblad AT CopleyPress DOT com]=20
Sent: May 5, 2005 4:57 AM
To: Dan Logcher ; Paul Keating
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] LTO2 stuck tape
=09
=09
=09
Veritas will kick the tape out when needed- dont have your
operators open the door and break the leader, the tapes sometimes stay
there until a drive is needed, all your past breakage is operator error,
4000 mounts maybe or bad drives but leaders dont just break, it comes
from someone trying to open the door on a drive during activity - the
leader breakes then. Have operators use tapes with robtest or the
control pannel on the robot but never let them again, open the door on
the robot, thats what has been happening - the open door, press unload
- they pull the handle - immediate break of the leader - - joke take the
keys to the robot and use volmgr/robtest to unload / move tapes.
-----Original Message-----=20
From: veritas-bu-admin AT mailman.eng.auburn DOT edu=20
To: Paul Keating=20
Cc: veritas-bu AT mailman.eng.auburn DOT edu=20
Sent: 5/4/2005 6:14 AM=20
Subject: Re: [Veritas-bu] LTO2 stuck tape=20
Paul Keating wrote:=20
> Anyone had any issues?=20
> =20
> back when I was using DLT7000 drives, we had the Dude from
Quantum in=20
> every couple of weeks to extract a stuck tape, or reset a
"swallowed=20
> leader".=20
> =20
> I've been using these LTO2 drives since July for testing, and
since=20
> November in production, and for the first time, a drive went
down and=20
> when I "upped" the drive in the GUI, it went back
down.....there's a=20
> tape in the drive....can't reset the drive, powercycling the
drive=20
does=20
> nothing...the drive is not responding.....(SAN attached to two
different=20
> servers....same message on both)=20
> =20
>=20
> Any trick for freeing the tape other than calling STK?=20
Paul,=20
Powercycling the drive has worked most of the time. If there=20
are red lights on the front of the drive, you need to call in=20
to STK to have them remove and possible replace the drive.=20
Once I had a tape snap the leader spindle off with 1/4 the tape=20
in the drive. It shredded the tape completely. I've had a few=20
other tapes almost snap, and had to be removed by STK. I did
not=20
return the tapes to use.=20
--=20
Dan=20
_______________________________________________=20
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu=20
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu=20
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<DIV><SPAN class=3D453034813-05052005><FONT face=3DArial color=3D#800000 =
size=3D2>So how=20
many weeks does Veritas need before it gets around to kicking out the=20
tape?</FONT></SPAN></DIV>
<DIV><SPAN class=3D453034813-05052005><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D453034813-05052005><FONT face=3DArial color=3D#800000 =
size=3D2>I can=20
guarantee, with 100% certainty, that I've never had a broken tape/leader =
etc,=20
due to someone improperly trying to forcefully remove a=20
tape..</FONT></SPAN></DIV>
<DIV><SPAN class=3D453034813-05052005><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D453034813-05052005><FONT face=3DArial color=3D#800000 =
size=3D2>Paul</FONT></SPAN></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #800000 2px =
solid; MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
face=3DTahoma size=3D2>-----Original Message-----<BR><B>From:</B> Eric =
Ljungblad=20
[mailto:Eric.Ljungblad AT CopleyPress DOT com] <BR><B>Sent:</B> May 5, 2005 =
4:57=20
AM<BR><B>To:</B> Dan Logcher ; Paul Keating<BR><B>Cc:</B>=20
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] =
LTO2=20
stuck tape<BR><BR></FONT></DIV><!-- Converted from text/plain format =
-->
<P><FONT size=3D2></FONT> <BR><FONT size=3D2>Veritas will kick the =
tape out when=20
needed- dont have your operators open the door and break the leader, =
the tapes=20
sometimes stay there until a drive is needed, all your past =
breakage is=20
operator error, 4000 mounts maybe or bad drives but leaders dont just =
break,=20
it comes from someone trying to open the door on a drive during =
activity - the=20
leader breakes then. Have operators use tapes with robtest or the =
control=20
pannel on the robot but never let them again, open the door on the =
robot,=20
thats what has been happening - the open door, press unload - =
they pull=20
the handle - immediate break of the leader - - joke take the keys to =
the robot=20
and use volmgr/robtest to unload / move tapes.</FONT></P>
<P><FONT size=3D2>-----Original Message-----</FONT> <BR><FONT =
size=3D2>From:=20
veritas-bu-admin AT mailman.eng.auburn DOT edu</FONT> <BR><FONT size=3D2>To: =
Paul=20
Keating</FONT> <BR><FONT size=3D2>Cc: =
veritas-bu AT mailman.eng.auburn DOT edu</FONT>=20
<BR><FONT size=3D2>Sent: 5/4/2005 6:14 AM</FONT> <BR><FONT =
size=3D2>Subject: Re:=20
[Veritas-bu] LTO2 stuck tape</FONT> </P>
<P><FONT size=3D2>Paul Keating wrote:</FONT> <BR><FONT size=3D2>> =
Anyone had=20
any issues?</FONT> <BR><FONT size=3D2>> </FONT><BR><FONT =
size=3D2>>=20
back when I was using DLT7000 drives, we had the Dude from Quantum in=20
</FONT><BR><FONT size=3D2>> every couple of weeks to extract a =
stuck tape, or=20
reset a "swallowed </FONT><BR><FONT size=3D2>> leader".</FONT> =
<BR><FONT=20
size=3D2>> </FONT><BR><FONT size=3D2>> I've been using =
these LTO2=20
drives since July for testing, and since </FONT><BR><FONT =
size=3D2>> November=20
in production, and for the first time, a drive went down and =
</FONT><BR><FONT=20
size=3D2>> when I "upped" the drive in the GUI, it went back =
down.....there's=20
a </FONT><BR><FONT size=3D2>> tape in the drive....can't reset the =
drive,=20
powercycling the drive</FONT> <BR><FONT size=3D2>does </FONT><BR><FONT =
size=3D2>> nothing...the drive is not responding.....(SAN attached =
to=20
two</FONT> <BR><FONT size=3D2>different </FONT><BR><FONT size=3D2>> =
servers....same message on both)</FONT> <BR><FONT size=3D2>> =20
</FONT><BR><FONT size=3D2>></FONT> <BR><FONT size=3D2>> Any =
trick for=20
freeing the tape other than calling STK?</FONT> </P>
<P><FONT size=3D2>Paul,</FONT> <BR><FONT size=3D2>Powercycling the =
drive has=20
worked most of the time. If there</FONT> <BR><FONT size=3D2>are =
red lights=20
on the front of the drive, you need to call in</FONT> <BR><FONT =
size=3D2>to STK=20
to have them remove and possible replace the drive.</FONT> </P>
<P><FONT size=3D2>Once I had a tape snap the leader spindle off with =
1/4 the=20
tape</FONT> <BR><FONT size=3D2>in the drive. It shredded the =
tape=20
completely. I've had a few</FONT> <BR><FONT size=3D2>other tapes =
almost=20
snap, and had to be removed by STK. I did not</FONT> <BR><FONT=20
size=3D2>return the tapes to use.</FONT> </P>
<P><FONT size=3D2>-- </FONT><BR><FONT size=3D2>Dan</FONT> <BR><FONT=20
size=3D2>_______________________________________________</FONT> =
<BR><FONT=20
size=3D2>Veritas-bu maillist - =20
Veritas-bu AT mailman.eng.auburn DOT edu</FONT> <BR><FONT size=3D2><A=20
=
href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";>http:/=
/mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A></FONT>=20
</P></BLOCKQUOTE></BODY></HTML>
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