[Veritas-bu] Veritas unable to backup third party snapshots

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Hi, I have encountered an issue backing up snapshots created on a
Windows server by a third party application (I believe it maybe called
Double-Take) and was hoping someone would be able to advise me as to how
I should set up the policy to back up the necessary snapshot Directory
and files. According to the guys who are creating the snapshots they are
being presented as mount points in windows explorer, and they have
assured me that all snapshots are available via explorer and that any
normal read operation should be permitted on it. However the backups
just do not appear to be able to 'see' the snapshot files that have been
created.
I a using Netbackup Datacentre v4.5 MP6 and the client in question is
running Windows 2003.

Any help/suggestions on how to set this up will be gratefully received.

Thanks in advance,

Steve.



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<P><FONT SIZE=3D2 FACE=3D"Arial">Hi, I have encountered an issue backing =
up snapshots created on a Windows server by a third party application (I =
believe it maybe called Double-Take) and was hoping someone would be =
able to advise me as to how I should set up the policy to back up the =
necessary snapshot Directory and files. According to the guys who are =
creating the snapshots they are being presented as mount points in =
windows explorer, and they have assured me that all snapshots are =
available via explorer and that any normal read operation should be =
permitted on it. However the backups just do not appear to be able to =
'see' the snapshot files that have been created.</FONT></P>

<P><FONT SIZE=3D2 FACE=3D"Arial">I a using Netbackup Datacentre v4.5 MP6 =
and the client in question is running Windows 2003.</FONT>
</P>

<P><SPAN LANG=3D"en-gb"><FONT COLOR=3D"#000000" SIZE=3D2 =
FACE=3D"Tahoma">Any help/suggestions on how to set this up will be =
gratefully received.</FONT></SPAN>
</P>

<P><SPAN LANG=3D"en-gb"><FONT COLOR=3D"#000000" SIZE=3D2 =
FACE=3D"Tahoma">Thanks in advance,</FONT></SPAN>
</P>

<P><SPAN LANG=3D"en-gb"><FONT COLOR=3D"#000000" SIZE=3D2 =
FACE=3D"Tahoma">Steve.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN>
</P>
<BR>

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