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Hi,
StorageTek L180 tape library housing 4 Seagate Ultrium LTO drives connected
to a SCSI\FC bridge which is then connected to SAN switch
We can eject tapes using the ACS server but when ejecting tapes using the
admin console in NetBackup it returns an error message box
"UNABLE TO READ CARTRIDGE ACCESS PORT INFORMATION"
Regards
Imran
-----Original Message-----
From: Len Boyle [mailto:Len.Boyle AT sas DOT com]
Sent: 18 March 2005 05:35
To: Khan Imran A; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] unable to read cartridge access port information
Hello Imran
What is the make and model of the tape drive and tape cart?
len
_____
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Khan Imran
A
Sent: Thursday, March 17, 2005 5:06 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] unable to read cartridge access port information
Hi,
Sun master server on a SAN with one windows server all running 4.5MP5 -
Connected through an ACS which is connected to STK L180 library
When trying to eject media from admin console get the UNABLE TO READ
CARTRIDGE ACCESS PORT INFORMATION
Is this due to a lock file etc?
Your help would be most appreciated
Kind Regards,
Imran
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<div class=3DSection1>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>Hi, </span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>StorageTek L180 tape library housing 4 Seagate Ultrium LTO =
drives connected
to a SCSI\FC bridge which is then connected to SAN =
switch</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>We can eject tapes using the ACS server but when ejecting tapes =
using the
admin console in NetBackup it returns an error message box =
</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;font-weight:bold'>"UNABLE TO READ CARTRIDGE ACCESS =
PORT
INFORMATION"</span></font></b></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>Regards</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>Imran </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
face=3DTahoma><span
lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>-----Original
Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> Len Boyle
[mailto:Len.Boyle AT sas DOT com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> =
</span></font><font size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>18
March 2005</span></font><font size=3D2 face=3DTahoma><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma'> </span></font><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>05:35</span></font><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'><br>
<b><span style=3D'font-weight:bold'>To:</span></b> Khan Imran A;
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
[Veritas-bu] unable
to read cartridge access port information</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
color=3Dblue
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>Hello
Imran</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
color=3Dblue
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>What is
the make and model of the tape drive and tape cart?</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
color=3Dblue
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>len</span></font=
></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<div class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:36.0pt;text-align:center'><font
size=3D3 face=3D"Times New Roman"><span lang=3DEN-US =
style=3D'font-size:12.0pt'>
<hr size=3D2 width=3D"100%" align=3Dcenter>
</span></font></div>
<p class=3DMsoNormal =
style=3D'margin-right:0cm;margin-bottom:12.0pt;margin-left:
36.0pt'><b><font size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>
veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <b><span =
style=3D'font-weight:
bold'>On Behalf Of </span></b>Khan Imran A<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, March =
17, 2005
5:06 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b>
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Veritas-bu] =
unable to
read cartridge access port information</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Hi, </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Sun master server on a SAN =
with one
windows server all running 4.5MP5 - Connected through an ACS which is =
connected
to STK L180 library </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>When trying to eject media =
from
admin console get the <b><span style=3D'font-weight:bold'>UNABLE TO =
READ
CARTRIDGE ACCESS PORT INFORMATION</span></b> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Is this due to a lock file =
etc? </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Your help would be most =
appreciated </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Kind =
Regards,</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Imran </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:36.0pt'><font size=3D3
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'> </span></font></p>
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