[Veritas-bu] SUMMARY: Lotus Notes agent restoration always errors out

Thanks to those who replied: Michael Miller,  Marianne van den Berg and
Mike L. Varney.

Problem
=======

I was trying to restore a file backed up by the Lotus agent from the
Master server and failed with the following error message:

10:00:13 (60170.001) ERR - NBLN_Connect() Cannot connect with Domino as root.

(or you can see "NetBackup for Lotus Notes failed to connect" from the
jnbSA)

Solution
========

Looks like the server-directed restore is not supported for Lotus Notes
agent. To restore a file backed up by Lotus Notes agent, I had to login
to the NetBackup client (which is also the Lotus Domino server) as
Domino Server administrative user ('notesadm' in my case) from the jnbSA
console and did the restore.

Rongsheng

On Tue, Feb 22, 2005 at 04:56:19PM -0500, Rongsheng Fang wrote:
> Date: Tue, 22 Feb 2005 16:56:19 -0500
> From: Rongsheng Fang <rfang AT coke.umuc DOT edu>
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Lotus Notes agent restoration always errors out
> Mail-Followup-To: Rongsheng Fang <rfang AT coke.umuc DOT edu>,
>       veritas-bu AT mailman.eng.auburn DOT edu
> User-Agent: Mutt/1.5.7i
> Message-ID: <20050222215619.GL25752 AT coke.umuc DOT edu>
> 
> Hi list,
> 
> I have set up the NetBackup for Lotus Notes agent on a client running
> Solaris 8 and Lotus Notes R5 (5.0.12) and enabled the Archive Logging
> mode on the database server side. I created two backup policies: one
> does weekly full backup of all the Lotus databases and one does hourly
> backup of the transaction logs. The backups for both database and
> transaction logs run fine, but whenever I came to the point of restoring
> a file to the client (source and destination clients are the same), I
> always got an error message from tar log (logs/tar/YYYYMMDD.log):
> 
> 10:00:13 (60170.001) ERR - NBLN_Connect() Cannot connect with Domino as root.
> 
> Not sure if this is related, but I found an article from Veritas's KB:
> 
> http://seer.support.veritas.com/docs/269838.htm
> 
> Things I can be sure:
> 
> 1) The master server, media server, and clients are all running
>    NetBackup Enterprise Server 5.0 MP4.
> 
> 2) I did set LOTUS_NOTES_PATH and LOTUS_NOTES_INI in bp.conf on the
>    client: 
>    
>    LOTUS_NOTES_PATH = 
> /lotus/notesadm/notesr5:/lotus/notes/latest/sunspa:/lotus/notes/latest/sunspa/res/C
>    LOTUS_NOTES_INI = /lotus/notesadm/notesr5/notes.ini
> 
> 2) The Lotus Notes agent is running on the client and the backups run
>    fine.
> 
> 3) notes.ini is owned by an account "notesadm":
> 
> -rwxr-xr-x   1 notesadm notes        2596 Feb 18 11:08 
> /opt/lotus/notesadm/notesr5/notes.ini
> 
> The full tar session log:
> 
> ================================================================
> 
> 10:00:13 (60170.001) INF - NBLN_Initialize() <Enter>
> 10:00:13 (60170.001) INF - LN_CreateSuffixList() <Enter>
> 10:00:13 (60170.001) INF - LN_AddToSuffixList() <Enter>
> 10:00:13 (60170.001) INF - LN_AddToSuffixList() <Enter>
> 10:00:13 (60170.001) INF - LN_AddToSuffixList() <Enter>
> 10:00:13 (60170.001) INF - LN_CreateSuffixList() Suffix: NSF
> 10:00:13 (60170.001) INF - LN_CreateSuffixList() Suffix: NTF
> 10:00:13 (60170.001) INF - LN_CreateSuffixList() Suffix: BOX
> 10:00:13 (60170.001) INF - LN_CreateSuffixList() <Exit>
> 10:00:13 (60170.001) INF - NBLN_Initialize() <Exit> Lotus Context Initialized
> 10:00:13 (60170.001) INF - NBLN_SetNbInfo() <Enter> TempDir: ProgressLog:
> 10:00:13 (60170.001) Setting notes.ini from PATH
> 
> 10:00:13 (60170.001) INF - NBLN_SetLotusInfo() <Enter> 
> NotesIniPath:/lotus/notesadm/notesr5/notes.ini
> 10:00:13 (60170.001) Lotus program directory read from PATH: 
> Notes_ExecDirectory=/lotus/notes/latest/sunspa
> 
> 10:00:13 (60170.001) INF - NBLN_ParseRecoveryString() <Enter> Lotus recover 
> options string:'LOTUS_NOTES ZapId YES'
> 10:00:13 (60170.001) INF - Recovery Option ZapId = 1
> 10:00:13 (60170.001) INF - NBLN_ParseRecoveryString() <Enter> Lotus recover 
> options string:'LOTUS_NOTES ZapReplicaID YES'
> 10:00:13 (60170.001) INF - Recovery Option ZapReplicaId = 1
> 10:00:13 (60170.001) INF - NBLN_ParseRecoveryString() <Enter> Lotus recover 
> options string:'LOTUS_NOTES PointInTime 0'
> 10:00:13 (60170.001) INF - Recovery Option PointInTime = 0
> 10:00:13 (60170.001) INF - NBLN_ParseRecoveryString() <Enter> Lotus recover 
> options string:'LOTUS_NOTES WaitTime 900'
> 10:00:13 (60170.001) INF - Recovery Option WaitTime = 900
> 10:00:13 (60170.001) INF - NBLN_ParseRecoveryString() <Enter> Lotus recover 
> options string:'LOTUS_NOTES RecoveryWait YES'
> 10:00:13 (60170.001) INF - Recovery Option RecoveryWait = 1
> 10:00:13 (60170.001) INF - NBLN_Connect() <Enter> 
> NotesIniPath:'/lotus/notesadm/notesr5/notes.ini'
> 10:00:13 (60170.001) INF - Lotus Notes Version R5.0.12.0
> 
> 
> 10:00:13 (60170.001) ERR - NBLN_Connect() Cannot connect with Domino as root.
> 
> 
> 10:00:13 (60170.001) INF - TAR EXITING WITH STATUS = 4
> 10:00:13 (60170.001) INF - TAR RESTORED 0 OF 0 FILES SUCCESSFULLY
> 10:00:13 (60170.001) INF - TAR KEPT 0 EXISTING FILES
> 10:00:13 (60170.001) INF - TAR PARTIALLY RESTORED 0 FILES
> 
> 10:00:13 (60170.001) INF - NBLN_RecoverDb() <Enter> RecoveryFlags:19 
> PointInTime:0
> 10:00:13 (60170.001) INF - NBLN_RecoverDb() <Exit> There are no databases to 
> recover.
> 10:00:13 (60170.001) INF - NBLN_Terminate() <Enter>
> 10:00:13 (60170.001) INF - NBLN_Terminate() <Exit> Freeing Lotus Context
> 
> ================================================================
> 
> Has anybody ever experienced this kind of problem before?
> 
> 
> Thanks,
> 
> Rongsheng
> _______________________________________________
> Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> 
> !DSPAM:421baae1112801276728815!