Veritas-bu

[Veritas-bu] Status 71

2005-02-10 10:35:13
Subject: [Veritas-bu] Status 71
From: Rick.Jones AT mkcorp DOT com (Jones, Rick - IST contractor)
Date: Thu, 10 Feb 2005 09:35:13 -0600
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Greetings,

> Since our upgrade of the master server to 5.1 we have been getting
> Status 71 error (none of the files in the file list exist). We believe
> this is related to multiplexing and would like to know if anyone else
> has seen and worked this particular problem.
>=20
More Detail....

> Notice that for policy Corp_Nas01 we specify that the following drives
> are to be backed up....
>=20
> root [31] bppllist Corp_Nas01
> INCLUDE F:\
> INCLUDE G:\
> INCLUDE H:\
> INCLUDE I:\
> INCLUDE J:\
> INCLUDE K:\
> INCLUDE Q:\
>=20
> But also notice the output from bperror is looking for
> "Y:\SQLBackup\Netbackup3":
>=20
>  root [6] bperror -d 01/15/2005 -e 01/15/2005 22:00 -client vbk1nas03
> -jobid 195814
> 1105804597 1 4 4 unix 195814 195812 0 vbk1nas03 bpsched started backup
> job for client vbk1nas03, policy Corp_Nas01, schedule Weekly on
> storage unit unix-hcart-robot-tld-0
> 1105804614 1 4 4 unix 195814 195812 0 vbk1nas03 bptm begin writing
> backup id vbk1nas03_1105804597, copy 1, fragment 1, to media id NSN746
> on drive index 9
> 1105804635 1 4 4 unix 195814 195812 0 vbk1nas03 bpbrm from client
> vbk1nas03: TRV - object not found for file system backup:
> Y:\SQLBackup\NetBackup3
> 1105804635 1 4 4 unix 195814 195812 0 vbk1nas03 bpbrm from client
> vbk1nas03: TRV - object not found for file system backup:
> Y:\SQLBackup\NetBackup3
> 1105804887 1 4 16 unix 195814 195812 0 vbk1nas03 bptm read of TIR file
> failed: the file list is incomplete
> 1105804887 1 68 4 unix 195814 195812 0 vbk1nas03 bpsched CLIENT
> vbk1nas03  POLICY Corp_Nas01  SCHED Weekly  EXIT STATUS 71 (none of
> the files in the file list exist)
> 1105804887 1 4 16 unix 195814 195812 0 vbk1nas03 bpsched backup of
> client vbk1nas03 exited with status 71 (none of the files in the file
> list exist)
>=20
This is very random and it's not tied to one specific server, virtual
server or policy. This week alone we have had 71 errors 10 times on
three different servers, different policies which are different from the
servers it happen on last week.  From our analsys it seems that
NetBackup is grabbing the "Backup Selection List" from a policy that is
in the multiplexing queue. Anyone else seen this problem?

TIA,

> Rick.
>=20
>=20

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<TITLE> Status 71</TITLE>
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<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">Greetings,</FONT>
</P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">Since our upgrade of =
the master server to 5.1 we have been getting&nbsp; Status 71 error =
(none of the files in the file list exist). We believe this =
i</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">s</FONT> <FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">related to =
multiplexing</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial"> and =
would like to know if anyone else has seen and worked this particular =
problem.</FONT></P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">More =
Detail&#8230;.</FONT>
</P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">Notice that for =
policy Corp_Nas01 we specify that the following drive</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">s</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial"></FONT> <FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">are</FONT> <FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">to be backed up&#8230;.</FONT>
</P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">root [31] bppllist =
Corp_Nas01</FONT>

<BR><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">INCLUDE F:\</FONT>

<BR><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">INCLUDE G:\</FONT>

<BR><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">INCLUDE H:\</FONT>

<BR><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">INCLUDE I:\</FONT>

<BR><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">INCLUDE J:\</FONT>

<BR><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">INCLUDE K:\</FONT>

<BR><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">INCLUDE Q:\</FONT>
</P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">But also notice the =
output from bperror is looking for =
&quot;Y:\SQLBackup\Netbackup3&quot;:</FONT>
</P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">&nbsp;root [6] =
bperror -d 01/15/2005 -e 01/15/2005 22:00 -client vbk1nas03 -jobid =
195814</FONT>

<BR><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">1105804597 1 4 =
4</FONT> <FONT COLOR=3D"#000000" SIZE=3D2 =
FACE=3D"Arial">unix</FONT><FONT COLOR=3D"#000000" SIZE=3D2 =
FACE=3D"Arial"> 195814 195812 0 vbk1nas03 bpsched started backup job for =
client vbk1nas03, policy Corp_Nas01, schedule Weekly on storage unit =
un</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">ix</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">-hcart-robot-tld-0</FONT></P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">1105804614 1 4 4 =
un</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">ix</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial"> 195814 195812 0 vbk1nas03 =
bptm begin writing backup id vbk1nas03_1105804597, copy 1, fragment 1, =
to media id NSN746 on drive index 9</FONT></P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">1105804635 1 4 4 =
u</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">nix</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial"> 195814 195812 0 vbk1nas03 =
bpbrm from client vbk1nas03: TRV - object not found for file system =
backup: Y:\SQLBackup\NetBackup3</FONT></P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">1105804635 1 4 4 =
un</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">ix</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial"> 195814 195812 0 vbk1nas03 =
bpbrm from client vbk1nas03: TRV - object not found for file system =
backup: Y:\SQLBackup\NetBackup3</FONT></P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">1105804887 1 4 16 =
u</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">nix</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial"> 195814 195812 0 vbk1nas03 =
bptm read of TIR file failed: the file list is incomplete</FONT>

<BR><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">1105804887 1 68 4 =
un</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">ix</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial"> 195814 195812 0 vbk1nas03 =
bpsched CLIENT vbk1nas03&nbsp; POLICY Corp_Nas01&nbsp; SCHED =
Weekly&nbsp; EXIT STATUS 71 (none of the files in the file list =
exist)</FONT></P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">1105804887 1 4 16 =
un</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">ix</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial"> 195814 195812 0 vbk1nas03 =
bpsched backup of client vbk1nas03 exited with status 71 (none of the =
files in the file list exist)</FONT></P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">This is very random =
and it's not tied to one specific server, virtual server or policy. This =
week alone we have had 71 errors 10 times on three different servers, =
different policies which are different from the servers it happen on =
last week.&nbsp; From our analsys it seems that NetBackup is grabbing =
the &quot;Backup Selection List&quot; from a</FONT><FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial"></FONT> <FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">policy that</FONT> <FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">is in the multiplexing =
queue</FONT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">.</FONT> =
<FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">Anyone else seen this =
problem?</FONT></P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">TIA,</FONT>
</P>

<P><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Arial">Rick.</FONT>
</P>
<BR>

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