Veritas-bu

[Veritas-bu] 4.5 backups hang if media db tape is missing.

2004-12-06 14:43:53
Subject: [Veritas-bu] 4.5 backups hang if media db tape is missing.
From: jeffm AT nicusa DOT com (Jeff McCombs)
Date: Mon, 06 Dec 2004 14:43:53 -0500
Thanks guys. That looks like it'll take care of it. I appreciate the quick
responses. 

-Jeff


On 12/6/04 2:27 PM, "Tim Hoke" <thoke AT northpeak DOT org> wrote:

> Well, at least you know the root cause ;-)
> 
> You can set the media mount timeout value.  I would suggest you don't set
> it to anything less than 30 minutes.  Longer if you can.  That will allow
> the mount request to eventually terminate (a status 52 will be generated),
> then the rest of the jobs will kick off.
> 
> HTH
> -Tim
> 

On 12/6/04 2:26 PM, "ChrisCosta AT TDWaterhouse DOT com"
<ChrisCosta AT TDWaterhouse DOT com> wrote:

> Host properties > Master Server > properties > Timeouts --- adjust the Media
> mount timeout variable.
> 
> chris
>  
> On Mon, 6 Dec 2004, Jeff McCombs wrote:
> 

Origninal email;
>> 
>>     Kinda a weird issue, since I don't think most people would experience it
>> if they knew what they were doing. :) I sent a new guy out to swap tapes a
>> few weeks ago from our Neo 2000 and he wasn't paying a whole lot of
>> attention. He managed to pull the catalog tape out of the library and put it
>> into our offsite rotation.. (ugh).
>> 
>>     Now that's prolly not something y'all can help with, seein as how it's
>> more of an issue where Ijust need to smack someone. However one thing that I
>> did notice, is that with the catalog tape being unavailable, backups hang.
>> Seems that netbackup hangs forever too, and blocks on all new jobs that come
>> into the system... I didn't catch this for almost 3 weeks, which is kind of
>> scary if you think about it...  I didn't even get a job failure notice until
>> I stoped/started the netbackup services...
>> 
>>     Does anyone know of a way to stop this from happening in the future? Can
>> a timeout or something be set on media requests, and I just don't know where
>> to look? 
>> 
> 
> 

-- 
 ³If you try to fail, and you succeed, what did you just do?²
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