Did you try increasing the "Media Mount Timeout" value
in NetBackup global attributes?  




--- Robert Cantu <robert.cantu AT perfectorder DOT com>
wrote:

> Hi all, first time poster
> 
> We have a customer with an L700 with 4 IBM LTO2
> native fibre drives,
> v880 (fully configured) running NBU 5.0 MP3 as a
> single master/media
> server. We moved to MP3 to fix the spurious error
> 69's at the end of
> some windows backups. The problem we're having is
> that for a single tape
> at a time, the drive is loaded and I show that it's
> trying to position
> the tape to file ###. At this point, something times
> out and I get error
> 52, "timed out waiting for media manager to mount
> volume". bptm just
> says that bpbrm gave it the kill signal and
> internally reports error 82
> "media manager killed by signal". This puts all
> backups writing to the
> tape (usually with multiplexing 6 or 4 depending on
> full/incr) into
> incomplete. Usually I can retry it after a while and
> it's fine, but
> recently, it's consistently failing, and I can count
> on at least one
> group of jobs failing every policy.
> 
> I'm not sure what's going on here, as the drives are
> loading and
> mounting. I can't find a "positioning" timeout, as
> that's what I think
> is happening. Any thoughts please? Please CC my
> email address, I only
> get the digests from the list.
> 
> Robert Cantu
> Consultant, Perfect Order
> Veritas Certified Data Protection Specialist
> robert.cantu at perfectorder.com
> http://www.perfectorder.com
> 
> _______________________________________________
> Veritas-bu maillist  - 
> Veritas-bu AT mailman.eng.auburn DOT edu
>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> 



                
__________________________________
Do you Yahoo!?
New and Improved Yahoo! Mail - Send 10MB messages!
http://promotions.yahoo.com/new_mail