Are you printing your own labels?  Changed suppliers recently for the
labels?  

We have a StorageTek L700 and when we test at DR, they have an IBM
library.  The IBM will read *SOME* of the labels *SOME* of the time.  It
is very frustrating.  Each vendor has their own differences and you have
to find a label that will work good in your library.

John 

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Darren
Dunham
Sent: Friday, August 13, 2004 10:36 AM
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Not reading bar codes very well

> Looking for suggestions...................................
> 
> We have a Sun-L1000 tape library.
> It has started having problems reading bar code labels.
> 
> When we execute an inventory (from the library, not via NetBackup), 
> 25-30% of the tapes in the library are reported as "no barcode."
> 
> We then have to play games, manually moving tapes from slot-to-slot, 
> or slot-to-load port, until the bar code is successfully read.

I'm not particularly familiar with that exact library, but it certainly
sounds like a hardware issue with the library itself.

Does the unit have any sort of periodic maintenance?  I had an old ATL
library that would start messing up barcodes about every 3 months.
Clean it and it was good again.

-- 
Darren Dunham                                           ddunham AT taos DOT com
Senior Technical Consultant         TAOS            http://www.taos.com/
Got some Dr Pepper?                           San Francisco, CA bay area
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