The main reasons that I know how can cause this error is the OTM
configuration and system resources aren't enough (memory mainly) if you are
using multiplexing.
You can analize better creating the log dir bpbkar on the client,
increase the verbose log to 5 initialize the backup and analise the log.
T+
Carlos Alberto Lima dos Santos
Eng. de Computação
Campinas-SP - Brasil
* carlos_listas AT yahoo.com DOT br
-----Mensagem original-----
De: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] Em nome de
jaganath AT olemiss DOT edu
Enviada em: domingo, 25 de julho de 2004 10:59
Para: Arif Budiman; veritas-bu AT mailman.eng.auburn DOT edu
Assunto: Re: [Veritas-bu] System Call failed-WIN2K
Hi,
I had a similar problem when I rebuilt one of my win2K servers though not
through netbackup.
I had some shared folders which would get the "Access is denied" error. I
suspect what was happening is that although I had all the user accounts
moved over the uid's were different. Once I went into each directory as
administrator and took ownership the "access denied" error went away.
Maybe the shadow image is not propagating ownership properly?
Just a guess.
Hope this helps.
> We backup some dynamic disks imported and then mounted to local drive
> with drive letters L,M,N,O... S. (Files in the disks are actually
> results of shadow image process). The OS is Win2k Advanced Server
> running NBU 4.5 MP6. This server also acts as media server. From
> windows explorer we can see all the drives, but if we perform backup
> drive L,M ,N...S we always get error status 11. Does anyone know, what
> is the root cause of the following error ?
>
> Problems
> 07/20/2004 10:56:30 - 07/21/2004 10:56:40
>
> Date/Time Media Server Client Severity Job ID Type Description Policy
> Schedule Status Process
> 07/20/2004 21:28:55 jktgrhxmedia01 jktgrhxmedia01 Error
> 75049 Backup from client jktgrhxmedia01: ERR - failure reading file:
> N:\SAPhelp\_staging_old\Parent Documents\Finance\fi_p200.doc (WIN32 5:
> Access is denied.
> ) 07/20/2004 21:28:56 jktgrhxmedia01 jktgrhxmedia01 Error
> 75049 Backup from client jktgrhxmedia01: ERR - Snapshot
> Error:0x00000070 (WIN32 112: There is not enough space on the disk. )
> 07/20/2004 21:28:57 jktgrhxmedia01
> jktgrhxmedia01 Error 75049 Backup from client
> jktgrhxmedia01: ERR - Snapshot error while reading file:
> N:\SAPhelp\_staging_old\Parent
> Documents\Finance\fi_p200.doc 07/20/2004 21:28:57
> jktgrhxmedia01 jktgrhxmedia01 Critical 75049 Backup from client
> jktgrhxmedia01: FTL - Backup operation aborted!
> 07/20/2004 21:31:09 jktgrhxmedia01 jktgrhxmedia01 Error
> 75049 Backup suspending further backup attempts for client
> jktgrhxmedia01, policy SAPKMA1, schedule Full because it has exceeded
> the configured number of tries
> 07/20/2004 21:31:09 jktgrhxmedia01 jktgrhxmedia01 Error
> 75049 Backup backup of client jktgrhxmedia01 exited with status 11
> (system call failed)
>
>
>
> Regards,
> Arif Budiman
> NOC - Data Backup Engineer
>
>
>
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