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It turned out to be kind of a host name issue. We were attempting to restore
a catalogue to a new server with a different name by first changing the name
of the new server to match the old one and then changing it back afterwards.
The syntax I had in the bp.conf and vm.conf looked right so I guess there is
something elsewhere that I didn't find. I spoke to Veritas and the strongly
advise not to change the name of the server. They said that when it is
installed the hostname is inserted in a large number of places, they
wouldn't elaborate when I asked them to list where.
_____
From: Brian Boone-TM [mailto:Brian.Boone AT telus DOT com]
Sent: 13 July 2004 02:55
To: veritas-bu AT mailman.eng.auburn DOT edu
Cc: nigel.stevenson AT iibbank DOT ie
Subject: RE: destination client is greyed out
Check to make sure you are using the correct FQDN of the master server in
the JAVA login screen.
We saw this recently when using the NFQDN. The reverse DNS name has to
match the forward DNS name and has to match the bp.conf Master server entry.
Brian
>I have upgraded to netbackup 4.5 and now when I try to do a restore to a
>different client I have found that the destination client tab is greyed
out.
>
>Has anyone seen this before or got any ideas why it has happened?
>______________________________________
>Nigel Stevenson
>
>Systems Engineer
>
>IIB Bank
>
>
> Tel: +353 1 6035866
>
> Mobile: +353 87 9571377
>
>nigel.stevenson AT iibbank DOT ie <mailto:nigel.stevenson AT iibbank DOT ie>
<blocked::mailto:nigel.stevenson AT iibbank DOT ie
<mailto:nigel.stevenson AT iibbank DOT ie> >
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<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff size=3D2><SP=
AN=20
class=3D534201009-13072004>It turned out to be kind of a host name issue. W=
e were=20
attempting to restore a catalogue to a new server with a different nam=
e by=20
first changing the name of the new server to match the old one and then cha=
nging=20
it back afterwards. The syntax I had in the bp.conf and vm.conf looked righ=
t so=20
I guess there is something elsewhere that I didn't find. I spoke to Veritas=
and=20
the strongly advise not to change the name of the server. They said that wh=
en it=20
is installed the hostname is inserted in a large number of places, they wou=
ldn't=20
elaborate when I asked them to list where.</SPAN></FONT></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Brian Boone-TM=20
[mailto:Brian.Boone AT telus DOT com] <BR><B>Sent:</B> 13 July 2004
02:55<BR><B>To=
:</B>=20
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Cc:</B>=20
nigel.stevenson AT iibbank DOT ie<BR><B>Subject:</B> RE: destination client is
gre=
yed=20
out <BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=3DSection1><PRE><FONT face=3D"Courier New" size=3D2><SPAN style=
=3D"FONT-SIZE: 10pt">Check to make sure you are using the correct FQDN of t=
he master server in the JAVA login screen.</SPAN></FONT></PRE><PRE><FONT fa=
ce=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt"> </SPAN></=
FONT></PRE><PRE><FONT face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZ=
E: 10pt">We saw this recently when using the NFQDN. The reverse DNS n=
ame has to match the forward DNS name and has to match the bp.conf Master s=
erver entry.</SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" size=3D2><S=
PAN style=3D"FONT-SIZE: 10pt"> </SPAN></FONT></PRE><PRE><FONT face=3D"=
Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">Brian</SPAN></FONT></=
PRE><PRE><FONT face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt=
"> </SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" size=3D2><SPAN =
style=3D"FONT-SIZE: 10pt"> </SPAN></FONT></PRE><PRE><FONT face=3D"Cour=
ier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">>I have upgraded to ne=
tbackup 4.5 and now when I try to do a restore to a</SPAN></FONT></PRE><PRE=
><FONT face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">>di=
fferent client I have found that the destination client tab is greyed out.<=
/SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" size=3D2><SPAN style=3D"=
FONT-SIZE: 10pt">> </SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" s=
ize=3D2><SPAN style=3D"FONT-SIZE: 10pt">>Has anyone seen this before or =
got any ideas why it has happened?</SPAN></FONT></PRE><PRE><FONT face=3D"Co=
urier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">>___________________=
___________________</SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" size=
=3D2><SPAN style=3D"FONT-SIZE: 10pt">>Nigel Stevenson </SPAN></FON=
T></PRE><PRE><FONT face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: =
10pt">></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" size=3D2><SPA=
N style=3D"FONT-SIZE: 10pt">>Systems Engineer</SPAN></FONT></PRE><PRE><F=
ONT face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">></SPA=
N></FONT></PRE><PRE><FONT face=3D"Courier New" size=3D2><SPAN style=3D"FONT=
-SIZE: 10pt">>IIB Bank </SPAN></FONT></PRE><PRE><FONT =
face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">></SPAN></=
FONT></PRE><PRE><FONT face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZ=
E: 10pt">></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" size=3D2><=
SPAN style=3D"FONT-SIZE: 10pt">> &nbs=
p; Tel: &n=
bsp; +353 1 6035866 </SPAN></FONT></PRE><PRE><FONT face=
=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">> </SPAN></FON=
T></PRE><PRE><FONT face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: =
10pt">>  =
; </SPAN></FONT>Mobile: +353 87 9571377</PRE><PRE><FONT face=3D=
"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">></SPAN></FONT></=
PRE><PRE><FONT face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt=
">><A href=3D"mailto:nigel.stevenson AT iibbank DOT
ie">nigel.stevenson@iibbank=
.ie</A> <blocked::mailto:<A href=3D"mailto:nigel.stevenson AT iibbank DOT
ie">n=
igel.stevenson AT iibbank DOT ie</A>> </SPAN></FONT></PRE><PRE><FONT
face=3D"Co=
urier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt"> </SPAN></FONT></P=
RE>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P></DIV=
><FONT SIZE=3D3><BR>
<BR>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D<BR>
This email and any attached files are confidential and may<BR>
be legally privileged. It is intended solely for the addressee. <BR>
Access to this email by anyone else is unauthorised. <BR>
If you are not the addressee, any disclosure, reproduction,<BR>
copying, distribution, or other dissemination or use of this <BR>
communication is strictly prohibited. If you have received <BR>
this transmission in error please notify the sender immediately <BR>
by telephone at ++353 1 6035800 or email emailadmin AT iibbank DOT ie <BR>
and then delete this email.<BR>
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as information could be intercepted, corrupted, lost, destroyed, <BR>
arrive late or incomplete, or contain viruses.The sender therefore <BR>
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of this message, and shall have no liability for any loss or damage<BR>
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