Basically , set timeframes that you will backup the data within a certain
frame, restore within a certain timeframe, recall tapes within a certain
timeframe, and provide level of service acceptable to the customer or
organization..This means backups available 24/7/365 and restores.
Dave
On Thu, 27 May 2004, Dwayne Adams wrote:
> Hello,
>
>
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> When you are asked to set a SLA for restores, how do you answer this
> question? Should I say 1.5 times the time required to backup the data?
> This is with a multiplexing level of 2 on LTO2 drives.
>
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> Thanks in advance
>
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>
> Dwayne Adams
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>
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