Veritas-bu

[Veritas-bu] "40" errors backing up from Tru64 system

2004-05-20 10:07:54
Subject: [Veritas-bu] "40" errors backing up from Tru64 system
From: ckstehman AT pepco DOT com (ckstehman AT pepco DOT com)
Date: Thu, 20 May 2004 10:07:54 -0400
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Dan,

We have installed that patch.  It did not fix the problem.=20

The only change is that instead of the backups aborting immediately, they=20
now hang
for 5 minutes before aborting.

Carl
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D
Carl Stehman
PHI Services Company
202-331-6619
Pager 301-765-2703
ckstehman AT pepco DOT com



"Dan Otto" <Dan.Otto AT veritas DOT com>=20
05/20/2004 09:55 AM

To
<ckstehman AT pepco DOT com>
cc

Subject
RE: [Veritas-bu] "40" errors backing up from Tru64 system






Here?s a tech note on it. Just found it-
Let me know if this helps,
Dan O
=20
Document ID: 267536=20
E-Mail this document to a colleague=20
=20
Running backups with NetBackup DataCenter causes status 41 and 24 (socket=20
errors) on True64 5.1B clients due to known TCP/IP issues.=20

Details:
=20
Install the True64 OS patch, T64KIT0021340-V51BB24-E-20040120, for v5.1B=20
from http://www.hp.com.=20
=20
This will been known to resolve other known networking problems
=20
=20
=20
=20
-----Original Message-----
From: ckstehman AT pepco DOT com [mailto:ckstehman AT pepco DOT com]=20
Sent: Thursday, May 20, 2004 8:53 AM
To: Dan Otto
Cc: gmmenefee AT pepco DOT com
Subject: Fw: [Veritas-bu] "40" errors backing up from Tru64 system
=20

Dan=20

FYI=20

Carl=20
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D
Carl Stehman
PHI Services Company
202-331-6619
Pager 301-765-2703
ckstehman AT pepco DOT com=20
----- Forwarded by Carl K Stehman/EP/PEP on 05/20/2004 09:52 AM -----=20

Dan Logcher <dlogcher AT MIT DOT EDU>=20
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu=20
05/20/2004 09:30 AM=20


To
"King, Cheryl" <cheryl.king AT intrado DOT com>=20
cc
veritas-bu AT mailman.eng.auburn DOT edu=20
Subject
Re: [Veritas-bu] "40" errors backing up from Tru64 system
=20


=20
=20




King, Cheryl wrote:

> We had this problem.  HP/Compaq has a fix for it.  It's some kind=20
> of TCP/IP window size problem.  I can't remember the details but it=20
> happened when we upgraded to Tru64 51B.

>>     HP has a patch, T64KIT0021340-V51BB24-E-20040120 to fix this.

Cheryl,
Can you please ask if the fix was to add the above patch.  I've done this
but have issues between 5.1A backups and 5.1B restores.  I'd like to know
if this is what solved the problem.  Thanks.

--=20
Dan

=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=
=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

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<br><font size=3D2 face=3D"sans-serif">Dan,</font>
<br>
<br><font size=3D2 face=3D"sans-serif">We have installed that patch. &nbsp;=
It
did not fix the problem. &nbsp;</font>
<br>
<br><font size=3D2 face=3D"sans-serif">The only change is that instead of t=
he
backups aborting immediately, they now hang</font>
<br><font size=3D2 face=3D"sans-serif">for 5 minutes before aborting.</font>
<br>
<br><font size=3D2 face=3D"sans-serif">Carl</font>
<br><font size=3D2 face=3D"sans-serif">=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<br>
Carl Stehman<br>
PHI Services Company<br>
202-331-6619<br>
Pager 301-765-2703<br>
ckstehman AT pepco DOT com</font>
<br>
<br>
<br>
<table width=3D100%>
<tr valign=3Dtop>
<td width=3D40%><font size=3D1 face=3D"sans-serif"><b>&quot;Dan Otto&quot; =
&lt;Dan.Otto AT veritas DOT com&gt;</b>
</font>
<p><font size=3D1 face=3D"sans-serif">05/20/2004 09:55 AM</font>
<td width=3D59%>
<table width=3D100%>
<tr>
<td>
<div align=3Dright><font size=3D1 face=3D"sans-serif">To</font></div>
<td valign=3Dtop><font size=3D1 face=3D"sans-serif">&lt;ckstehman AT pepco DOT 
com=
&gt;</font>
<tr>
<td>
<div align=3Dright><font size=3D1 face=3D"sans-serif">cc</font></div>
<td valign=3Dtop>
<tr>
<td>
<div align=3Dright><font size=3D1 face=3D"sans-serif">Subject</font></div>
<td valign=3Dtop><font size=3D1 face=3D"sans-serif">RE: [Veritas-bu] &quot;=
40&quot;
errors backing up from Tru64 system</font></table>
<br>
<table>
<tr valign=3Dtop>
<td>
<td></table>
<br></table>
<br>
<br>
<br><font size=3D2 color=3D#000080 face=3D"Arial">Here&#8217;s a tech note =
on it.
Just found it-</font>
<br><font size=3D2 color=3D#000080 face=3D"Arial">Let me know if this helps=
,</font>
<br><font size=3D2 color=3D#000080 face=3D"Arial">Dan O</font>
<br><font size=3D2 color=3D#000080 face=3D"Arial">&nbsp;</font>
<br><font size=3D3 color=3D#990000 face=3D"Arial Narrow"><b>Document ID:</b=
></font><font size=3D3 face=3D"Arial">
267536 </font><font size=3D3 color=3Dblue face=3D"Arial"><u><br>
</u></font><a href=3D"javascript:openSubWin('http://seer.support.veritas.co=
m/email=5Fforms/tnote=5Fsndml.asp?docID=3Dhttp://seer.support.veritas.com/d=
ocs/267536',%20475,%20500)"><img src=3Dcid:=5F1=5F0776838C07767FE4004D9EC48=
5256E9A alt=3D"E-Mail Colleague Icon"><font size=3D3 face=3D"Times New Roma=
n"><u>E-Mail
this document to a colleague</u></font></a><font size=3D3 face=3D"Arial"> <=
/font>
<br><font size=3D3 face=3D"Arial">&nbsp;</font>
<br><font size=3D3 face=3D"Arial"><b>Running backups with NetBackup DataCen=
ter
causes status 41 and 24 (socket errors) on True64 5.1B clients due to known
TCP/IP issues. </b></font>
<div align=3Dcenter>
<br>
<hr noshade></div>
<br><font size=3D3 color=3D#990000 face=3D"Arial Narrow"><b>Details:</b></f=
ont>
<br><font size=3D3 face=3D"Arial">&nbsp;</font>
<br><font size=3D3 face=3D"Arial">Install the True64 OS patch, T64KIT002134=
0-V51BB24-E-20040120,
for v5.1B from http://www.hp.com. </font>
<br><font size=3D3 face=3D"Arial">&nbsp;</font>
<br><font size=3D3 face=3D"Arial">This will been known to resolve other kno=
wn
networking problems</font>
<br><font size=3D3 face=3D"Arial">&nbsp;</font>
<br><font size=3D2 color=3D#000080 face=3D"Arial">&nbsp;</font>
<br><font size=3D2 color=3D#000080 face=3D"Arial">&nbsp;</font>
<br><font size=3D2 color=3D#000080 face=3D"Arial">&nbsp;</font>
<br><font size=3D2 face=3D"Tahoma">-----Original Message-----<b><br>
From:</b> ckstehman AT pepco DOT com [mailto:ckstehman AT pepco DOT com] <b><br>
Sent:</b> Thursday, May 20, 2004 8:53 AM<b><br>
To:</b> Dan Otto<b><br>
Cc:</b> gmmenefee AT pepco DOT com<b><br>
Subject:</b> Fw: [Veritas-bu] &quot;40&quot; errors backing up from Tru64
system</font>
<br><font size=3D3 face=3D"Times New Roman">&nbsp;</font>
<br><font size=3D2 face=3D"sans-serif"><br>
Dan</font><font size=3D3 face=3D"Times New Roman"> <br>
</font><font size=3D2 face=3D"sans-serif"><br>
FYI</font><font size=3D3 face=3D"Times New Roman"> <br>
</font><font size=3D2 face=3D"sans-serif"><br>
Carl</font><font size=3D3 face=3D"Times New Roman"> </font><font size=3D2 f=
ace=3D"sans-serif"><br>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D<br>
Carl Stehman<br>
PHI Services Company<br>
202-331-6619<br>
Pager 301-765-2703<br>
ckstehman AT pepco DOT com</font><font size=3D3 face=3D"Times New Roman"> 
</font><=
font size=3D1 color=3D#800080 face=3D"sans-serif"><br>
----- Forwarded by Carl K Stehman/EP/PEP on 05/20/2004 09:52 AM -----</font=
><font size=3D3 face=3D"Times New Roman">
</font>
<p>
<table width=3D100%>
<tr valign=3Dtop>
<td width=3D49%><font size=3D1 face=3D"sans-serif"><b>Dan Logcher &lt;dlogc=
her AT MIT DOT EDU&gt;</b>
<br>
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu</font><font size=3D3 
face=
=3D"Times New Roman">
</font>
<p><font size=3D1 face=3D"sans-serif">05/20/2004 09:30 AM</font><font size=
=3D3 face=3D"Times New Roman">
</font>
<td width=3D50%>
<br>
<table width=3D100%>
<tr>
<td width=3D12%>
<div align=3Dright><font size=3D1 face=3D"sans-serif">To</font></div>
<td width=3D87% valign=3Dtop><font size=3D1 face=3D"sans-serif">&quot;King,=
 Cheryl&quot;
&lt;cheryl.king AT intrado DOT com&gt;</font><font size=3D3 face=3D"Times New 
Roma=
n">
</font>
<tr>
<td>
<div align=3Dright><font size=3D1 face=3D"sans-serif">cc</font></div>
<td valign=3Dtop><font size=3D1 face=3D"sans-serif">veritas-bu AT mailman DOT 
eng.=
auburn.edu</font><font size=3D3 face=3D"Times New Roman">
</font>
<tr>
<td>
<div align=3Dright><font size=3D1 face=3D"sans-serif">Subject</font></div>
<td valign=3Dtop><font size=3D1 face=3D"sans-serif">Re: [Veritas-bu] &quot;=
40&quot;
errors backing up from Tru64 system</font></table>
<br><font size=3D3 face=3D"Times New Roman">&nbsp;</font>
<p>
<br>
<table width=3D100%>
<tr valign=3Dtop>
<td width=3D50%><font size=3D3 face=3D"Times New Roman">&nbsp;</font>
<td width=3D50%><font size=3D3 face=3D"Times New Roman">&nbsp;</font></tabl=
e>
<br></table>
<br><font size=3D3 face=3D"Times New Roman"><br>
<br>
</font><font size=3D2 face=3D"Courier New"><br>
King, Cheryl wrote:<br>
<br>
&gt; We had this problem. &nbsp;HP/Compaq has a fix for it. &nbsp;It's
some kind <br>
&gt; of TCP/IP window size problem. &nbsp;I can't remember the details
but it <br>
&gt; happened when we upgraded to Tru64 51B.<br>
<br>
&gt;&gt; &nbsp; &nbsp; HP has a patch, T64KIT0021340-V51BB24-E-20040120
to fix this.<br>
<br>
Cheryl,<br>
Can you please ask if the fix was to add the above patch. &nbsp;I've done
this<br>
but have issues between 5.1A backups and 5.1B restores. &nbsp;I'd like
to know<br>
if this is what solved the problem. &nbsp;Thanks.<br>
<br>
-- <br>
Dan<br>
<br>
=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=
=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F<br>
Veritas-bu maillist &nbsp;- &nbsp;Veritas-bu AT mailman.eng.auburn DOT edu<br>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</font>
<br>
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