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Hi
=20
I have logged a Priority One call with Veritas but thought that I might =
"bounce" this problem of everyone on this list.
=20
Environment:
=20
Master: Solaris 8. Veritas NetBackup 4.5 with FP6
Media: Windows 2000 with SP3. Veritas NetBackup 4.5 with FP6
Client: Windows 2000 with SP3. Veritas NEtBackup 4.5 with FP6
=20
Robot:
ACSLS Controlled StorageTek Nearline with 9940 tape drives. =
Communication to ACSLS via LMG Adapter and Gateway software due to =
firewalls.
=20
Description:
=20
This is a vnetd configuration. There is a firewall between the master =
server and each media server and 2 firewalls between each media server.
=20
Received a call to assist the customer with a restore of the client =
data. The restore is to go back to the same client using the same media =
server but is failing with error 25. =20
=20
Traced this error in the bpbrm log file:
=20
11:28:16.468 [2364.752] <16> bpbrm Exit: client restore EXIT STATUS 94: =
cannot position to correct image
=20
and traced a corresponding error in the bptm log file:
=20
<16> io_position_for_read: found wrong backup id - wbrbcol1_1076317810: =
expected pph_1081720913.
11:27:11.140 [2300.1344] <2> check_error_history: called from bptm line =
10153, EXIT_Status =3D 94
=20
Please note that the wbrbcol1 client is backed up using the wbiddb01 =
media server and the pph client is backed up using the scion_backup =
media server.
=20
We have run a media contents report on the tape and all the images are =
for clients starting with wb* but if we look at the image header for the =
pph backup it definitely indicates that the backup is not the selected =
tape. When we froze the tape we froze using -h scion_backup which is =
the incorrect media server.
=20
Has anybody seen anything like this before?
Regards
Fiona Greenhough
Manager: Veritas Support
LECHABILE Storage Solutions (PTY) Ltd
Unit 1, Cambridge Commercial Park
Regent Street, Paulshof
P O Box 784013, Sandton, 2146
Switchboard: +27 11 519 8100
Phone: +27 11 519 8124
Fax: +27 11 519 8147
Cell: +27 082 338 4754
Email: Fionag AT lechabiless.co DOT za
This e-mail and attachments relating thereto, is intended for the =
above-mentioned recipient. If you have received this e-mail in error, =
kindly notify the sender and delete it immediately as it contains =
information relating to the official business of LECHABILE Storage =
Solutions (PTY) Ltd, which is confidential, legally privileged and =
proprietary to LECHABILE Storage Solutions (PTY) Ltd. LECHABILE Storage =
Solutions (PTY) Ltd does not own and endorse any other content. The =
views and opinions expressed in this e-mail are those of the sender =
unless clearly stated as being those of LECHABILE Storage Solutions =
(PTY) Ltd.
=20
=20
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<DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN=20
class=3D963545712-21042004>Hi</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D048123610-22042004>I have=20
logged a Priority One call with Veritas but thought that I might =
"bounce" this=20
problem of everyone on this list.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN=20
class=3D963545712-21042004>Environment:</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN=20
class=3D963545712-21042004>Master<SPAN=20
class=3D048123610-22042004>:</SPAN> Solaris 8. Veritas =
NetBackup 4.5=20
with FP6</SPAN></FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D963545712-21042004>Media<SPAN=20
class=3D048123610-22042004>: Wind</SPAN>ows 2000 with SP3. Veritas =
NetBackup=20
4.5 with FP6</SPAN></FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN=20
class=3D963545712-21042004>Client<SPAN =
class=3D048123610-22042004>:</SPAN> Windows=20
2000 with SP3. Veritas NEtBackup 4.5 with FP6</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN=20
class=3D963545712-21042004>Robot:</SPAN></FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D963545712-21042004>ACSLS=20
Controlled StorageTek Nearline with 9940 tape drives. =
Communication to=20
ACSLS via LMG Adapter and Gateway software due to =
firewalls.</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN=20
class=3D963545712-21042004>Description:</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D963545712-21042004>This is a=20
vnetd configuration. There is a firewall between the master server =
and=20
each media server and 2 firewalls between each media =
server.</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D963545712-21042004>Received a=20
call to assist the customer with a restore of the =
client data. The=20
restore is to go back to the same client using the same media server but =
is=20
failing with error 25. </SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D963545712-21042004>Traced=20
this error in the bpbrm log file:</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT color=3D#ff0000 face=3D"Comic Sans MS" size=3D2><SPAN=20
class=3D963545712-21042004>11:28:16.468 [2364.752] <16> bpbrm =
Exit: client=20
restore EXIT STATUS 94: cannot position to correct =
image</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D963545712-21042004>and traced=20
a corresponding error in the bptm log file:</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT color=3D#ff0000 face=3D"Comic Sans MS" size=3D2><SPAN=20
class=3D963545712-21042004><16> io_position_for_read: found wrong =
backup id=20
- wbrbcol1_1076317810: expected pph_1081720913.<BR>11:27:11.140 =
[2300.1344]=20
<2> check_error_history: called from bptm line 10153, EXIT_Status =
=3D=20
94</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D963545712-21042004>Please=20
note that the wbrbcol1 client is backed up using the wbiddb01 media =
server and=20
the pph client is backed up using the scion_backup media=20
server.</SPAN></FONT></DIV>
<DIV><SPAN class=3D963545712-21042004></SPAN><FONT face=3D"Comic Sans =
MS"=20
size=3D2> </FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D048123610-22042004>We have=20
run a media contents report on the tape and all the images are for =
clients=20
starting with wb* but if we look at the image header for the pph backup =
it=20
definitely indicates that the backup is not the selected tape. =
When we=20
froze the tape we froze using -h scion_backup which is the incorrect =
media=20
server.</SPAN></FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN=20
class=3D048123610-22042004></SPAN></FONT> </DIV>
<DIV><FONT face=3D"Comic Sans MS" size=3D2><SPAN =
class=3D048123610-22042004>Has=20
anybody seen anything like this before?</SPAN></FONT></DIV></DIV>
<DIV class=3DSection1>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-FAMILY: 'Comic Sans MS'; FONT-SIZE: 10pt; =
mso-bidi-font-size: 12.0pt">Regards<BR>Fiona=20
Greenhough<BR></SPAN><B><SPAN=20
style=3D"FONT-FAMILY: 'Comic Sans MS'; FONT-SIZE: 10pt; =
mso-bidi-font-family: Arial">Manager:=20
Veritas Support</SPAN></B><SPAN=20
style=3D"FONT-FAMILY: 'Comic Sans MS'; FONT-SIZE: 10pt; =
mso-bidi-font-size: 12.0pt"><BR><B>LECHABILE=20
Storage Solutions (PTY) Ltd</B><BR><BR>Unit 1, Cambridge Commercial=20
Park<BR>Regent Street, Paulshof<BR>P O Box 784013, Sandton,=20
2146<BR><BR>Switchboard: +27 11 519 8100<BR>Phone: +27 11 519 =
8124<BR>Fax: +27=20
11 519 8147<BR>Cell: +27 082 338 4754<BR>Email: <U><SPAN=20
style=3D"COLOR: silver"><A=20
href=3D"mailto:Fionag AT lechabiless.co DOT za">Fionag AT lechabiless.co DOT
za</A><BR>=
<BR></SPAN></U></SPAN><I><SPAN=20
style=3D"COLOR: navy; FONT-FAMILY: Arial; FONT-SIZE: 7.5pt">This e-mail =
and=20
attachments relating thereto, is intended for the above-mentioned=20
recipient. If you have received this e-mail in error, kindly =
notify the=20
sender and delete it immediately as it contains information relating to =
the=20
official business of LECHABILE Storage Solutions (PTY) Ltd, which is=20
confidential, legally privileged and proprietary to LECHABILE Storage =
Solutions=20
(PTY) Ltd. LECHABILE Storage Solutions (PTY) Ltd does not own and =
endorse=20
any other content. The views and opinions expressed in this e-mail =
are=20
those of the sender unless clearly stated as being those of LECHABILE =
Storage=20
Solutions (PTY) Ltd.<BR></SPAN></I> </P></DIV>
<DIV> </DIV></BODY></HTML>
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