Veritas-bu

[Veritas-bu] NDMP Backup Error: ERR-cannot write TIR data to medium,NDMP Retur n code 9 (NBU 5.0)

2004-02-10 03:26:01
Subject: [Veritas-bu] NDMP Backup Error: ERR-cannot write TIR data to medium,NDMP Retur n code 9 (NBU 5.0)
From: Klaus.Micheler AT infineon DOT com (Klaus.Micheler AT infineon DOT com)
Date: Tue, 10 Feb 2004 09:26:01 +0100
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Hi,
 
recently i upgraded our Backupsystem from Veritas Netbackup 4.5FP6 to
Veritas Netbackup 5.0.
Since then, i got an bad error during backup of one of our 10 NDMP Qtrees.
 
The Error i got in the Netbackup-log ist the following:
  Error bptm (pid="xxxx") ERR-cannot write TIR data to medium, NDMP Return
code 9
  Error bpsched (pid="xxxx") backup of client <client> exited with status 13
(file read failed)
 
NDMP Host is a netapp F820 with Ontap 6.4.3P1 (ndmp Version 4)
Netbackup Server is an SUN Ultra 2 with Solaris 9.
Tape Drive is a SDLT320, NDMP attached.
 
Has anybody seen this Error or knows a solution for that?
Its a little bit confusing, because netbackup 4.5FP6 worked in the same
environment without any problems.
 
regards,
Klaus Micheler
Infineon Technologies
 
 
 
 
 

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of mark
Sent: Montag, 09. Februar 2004 23:01
To: Cox, Bill E. Mr. CN GD HQ USAREUR/7A, HQ ITSA;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Media Database Inconsistencies


Bill
 
the volume database lists the tapes it knows about - assigned or unassigned.
so if the tape is in the library, it needs to be in the voldb.
 
the media db ( and the medialist report ) is those media assigned to media
servers with valid unexpired images on them.
 
so, this is normal.
 
check the media logs from the reports menu to ensure that there aren't any
errors / failures to deassign/assign media.
 
regards
mark
 

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Cox, Bill E.
Mr. CN GD HQ USAREUR/7A, HQ ITSA
Sent: 09 February 2004 07:40
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] Media Database Inconsistencies



I'm new to this list and new to using NBU, so forgive me if this is a dumb
question.  

In viewing the Reports | MediaList, many media that should be on the list
are missing.  They can be viewed in the VolMgr database via VMQUERY -m <ID>.
The VolMgr data seems to be correct.  Medialist shows some 250 media and
there should be more like 450.  Medialist doesn't even include all the media
that are presently in the library.

Why does this happen, and how can I correct the inconsistencies & prevent
recurrence? 

System info:  
NBU DataCenter 4.5 FP6.  
Win2k Adv. Svr. SP4  
Dell PowerVault 136T.  
1/2" HCART 100/200GB. 

Thanks, 
Bill 


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<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004>Hi,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004>recently i upgraded our Backupsystem from Veritas 
Netbackup 4.5FP6 to Veritas Netbackup 5.0.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=507531308-10022004>Since 
then, i got an bad error during backup of one of our 10 NDMP 
Qtrees.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=507531308-10022004>The 
Error i got in the Netbackup-log ist the following:</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004>&nbsp; 
Error bptm (pid="xxxx")&nbsp;ERR-cannot write TIR data to medium, NDMP Return 
code 9</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004>&nbsp; 
Error bpsched (pid="xxxx") backup of client &lt;client&gt; exited with status 
13 
(file read failed)</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=507531308-10022004>NDMP 
Host is a netapp F820 with Ontap 6.4.3P1 (ndmp Version 4)</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004>Netbackup Server is an SUN Ultra 2 with Solaris 
9.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=507531308-10022004>Tape 
Drive is a SDLT320, NDMP attached.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=507531308-10022004>Has 
anybody seen this Error or knows a solution for that?<BR>Its a little bit 
confusing, because netbackup 4.5FP6 worked in the same environment without any 
problems.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004>regards,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=507531308-10022004>Klaus 
Micheler</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004>Infineon Technologies</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=507531308-10022004></SPAN></FONT>&nbsp;</DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT 
  face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> 
  veritas-bu-admin AT mailman.eng.auburn DOT edu 
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of 
  </B>mark<BR><B>Sent:</B> Montag, 09. Februar 2004 23:01<BR><B>To:</B> Cox, 
  Bill E. Mr. CN GD HQ USAREUR/7A, HQ ITSA; 
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] 
Media 
  Database Inconsistencies<BR><BR></FONT></DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2>Bill</FONT></SPAN></DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff size=2>the 
  volume database lists the tapes it knows about - assigned or unassigned. so 
if 
  the tape is in the library, it needs to be in the voldb.</FONT></SPAN></DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff size=2>the 
  media db ( and the medialist report ) is those media assigned to media 
servers 
  with valid unexpired images on them.</FONT></SPAN></DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff size=2>so, 
  this is normal.</FONT></SPAN></DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2>check the media logs from the reports menu to ensure that there aren't 
  any errors / failures to deassign/assign media.</FONT></SPAN></DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2>regards</FONT></SPAN></DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2>mark</FONT></SPAN></DIV>
  <DIV><SPAN class=265385621-09022004><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
    <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
    size=2>-----Original Message-----<BR><B>From:</B> 
    veritas-bu-admin AT mailman.eng.auburn DOT edu 
    [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of 
</B>Cox, 
    Bill E. Mr. CN GD HQ USAREUR/7A, HQ ITSA<BR><B>Sent:</B> 09 February 2004 
    07:40<BR><B>To:</B> 'veritas-bu AT mailman.eng.auburn DOT 
edu'<BR><B>Subject:</B> 
    [Veritas-bu] Media Database Inconsistencies<BR><BR></FONT></DIV>
    <P><FONT face=Arial size=2>I'm new to this list and new to using NBU, so 
    forgive me if this is a dumb question.&nbsp; </FONT></P>
    <P><FONT face=Arial size=2>In viewing the Reports | MediaList, many media 
    that should be on the list are missing.&nbsp; They can be viewed in the 
    VolMgr database via VMQUERY -m &lt;ID&gt;.&nbsp;&nbsp; The VolMgr data 
seems 
    to be correct.&nbsp; Medialist shows some 250 media and there should be 
more 
    like 450.&nbsp; Medialist doesn't even include all the media that are 
    presently in the library.</FONT></P>
    <P><FONT face=Arial size=2>Why does this happen, and how can I correct the 
    inconsistencies &amp; prevent recurrence?</FONT> </P>
    <P><FONT face=Arial size=2>System info:&nbsp; </FONT><BR><FONT face=Arial 
    size=2>NBU DataCenter 4.5 FP6.&nbsp; </FONT><BR><FONT face=Arial 
    size=2>Win2k Adv. Svr. SP4&nbsp; </FONT><BR><FONT face=Arial size=2>Dell 
    PowerVault 136T.&nbsp; </FONT><BR><FONT face=Arial size=2>1/2" HCART 
    100/200GB.</FONT> </P>
    <P><FONT face=Arial size=2>Thanks,</FONT> <BR><FONT face=Arial 
    size=2>Bill</FONT> </P></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>

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