Veritas-bu

[Veritas-bu] NetBackup client binaries mysteriously deleted

2003-11-28 11:35:11
Subject: [Veritas-bu] NetBackup client binaries mysteriously deleted
From: KCavanagh AT cbe.ab DOT ca (Cavanagh, Kevin B)
Date: Fri, 28 Nov 2003 09:35:11 -0700
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=20
We are having a rather strange problem with a Windows 2000 client we're
backing up.
=20
Our master server is a Sunfire 280R running Solaris 9 and NBU Datacentre
V4.5 FP5.  The backup for this particular server has worked fine for
several months but on 2 occasions recently, the backup has failed with:
=20
Subject: Backup on server_a - 57=20
=20
Backup on client server_a by root failed.
=20
Status =3D client connection refused.
=20
File list
---------
C:\
=20
We check to make sure the NetBackup service is running on the client.
It's stopped.  Attempts to restart fail with:
           =20
            Unable to start service "NetBackup INET Daemon". The system
cannot find the file specified.
=20
When we check the the client to see if the NetBackup files are there (in
"Program Files\Veritas\NetBackup\Bin"), all files are gone.  The first
time it happened, we thought it was odd but simply reinstalled the NBU
client software and things worked fine for a few days but it happened
again last night.
=20
Has anyone seen this behaviour before???=20
=20
TIA!
Kevin Cavanagh
=20
=20

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<div class=3DSection1>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans MS"'>We are having a =
rather
strange problem with a Windows 2000 client we&#8217;re backing =
up.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans MS"'>Our master server =
is a
Sunfire 280R running Solaris 9 and NBU Datacentre V4.5 FP5.<span
style=3D'mso-spacerun:yes'>&nbsp; </span>The backup for this particular =
server
has worked fine for several months but on 2 occasions recently, the =
backup has
failed with:<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans MS"'><span
style=3D'mso-spacerun:yes'>&nbsp;</span><o:p></o:p></span></font></p>

<p class=3DMsoNormal =
style=3D'margin-left:.5in;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 face=3D"Comic Sans MS"><span =
style=3D'font-size:
10.0pt;font-family:"Comic Sans MS";mso-bidi-font-family:"Comic Sans =
MS"'>Subject:
Backup on server_a - 57 <o:p></o:p></span></font></p>

<p class=3DMsoNormal =
style=3D'margin-left:.5in;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 face=3D"Comic Sans MS"><span =
style=3D'font-size:
10.0pt;font-family:"Comic Sans MS";mso-bidi-font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal =
style=3D'margin-left:.5in;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 face=3D"Comic Sans MS"><span =
style=3D'font-size:
10.0pt;font-family:"Comic Sans MS";mso-bidi-font-family:"Comic Sans =
MS"'>Backup
on client server_a by root failed.<o:p></o:p></span></font></p>

<p class=3DMsoNormal =
style=3D'margin-left:.5in;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 face=3D"Comic Sans MS"><span =
style=3D'font-size:
10.0pt;font-family:"Comic Sans MS";mso-bidi-font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal =
style=3D'margin-left:.5in;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 face=3D"Comic Sans MS"><span =
style=3D'font-size:
10.0pt;font-family:"Comic Sans MS";mso-bidi-font-family:"Comic Sans =
MS"'>Status
=3D client connection refused.<o:p></o:p></span></font></p>

<p class=3DMsoNormal =
style=3D'margin-left:.5in;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 face=3D"Comic Sans MS"><span =
style=3D'font-size:
10.0pt;font-family:"Comic Sans MS";mso-bidi-font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal =
style=3D'margin-left:.5in;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 face=3D"Comic Sans MS"><span =
style=3D'font-size:
10.0pt;font-family:"Comic Sans MS";mso-bidi-font-family:"Comic Sans =
MS"'>File
list<o:p></o:p></span></font></p>

<p class=3DMsoNormal =
style=3D'margin-left:.5in;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 face=3D"Comic Sans MS"><span =
style=3D'font-size:
10.0pt;font-family:"Comic Sans MS";mso-bidi-font-family:"Comic Sans =
MS"'>---------<o:p></o:p></span></font></p>

<p class=3DMsoNormal =
style=3D'margin-left:.5in;mso-layout-grid-align:none;
text-autospace:none'><font size=3D2 face=3D"Comic Sans MS"><span =
style=3D'font-size:
10.0pt;font-family:"Comic Sans MS";mso-bidi-font-family:"Comic Sans =
MS"'>C:\<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans MS"'>We check to make =
sure the
NetBackup service is running on the client.<span
style=3D'mso-spacerun:yes'>&nbsp; </span>It&#8217;s stopped.<span
style=3D'mso-spacerun:yes'>&nbsp; </span>Attempts to restart fail =
with:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3D"Comic Sans =
MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans MS";color:blue'><span
style=3D'mso-tab-count:1'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp; </span><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3D"Comic Sans =
MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans MS";color:blue'><span
style=3D'mso-tab-count:1'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp; </span></span></font><span
class=3DGramE><font size=3D2 color=3Dblack face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans =
MS";color:black'>Unable to
start service &#8220;NetBackup INET =
Daemon&#8221;.</span></font></span><font
size=3D2 color=3Dblack face=3D"Comic Sans MS"><span =
style=3D'font-size:10.0pt;
font-family:"Comic Sans MS";color:black'> The system cannot find the =
file
specified.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans MS"'>When we check the =
the
client to see if the NetBackup files are there (in &#8220;Program
Files\Veritas\NetBackup\Bin&#8221;), all files are gone.<span
style=3D'mso-spacerun:yes'>&nbsp; </span>The first time it happened, we =
thought
it was odd but simply reinstalled the NBU client software and things =
worked
fine for a few days but it happened again last =
night.<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans MS"'>Has anyone seen =
this
behaviour before??? <o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans =
MS"'>TIA!<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans MS"'>Kevin =
Cavanagh<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3D"Comic Sans MS"><span
style=3D'font-size:10.0pt;font-family:"Comic Sans =
MS"'><o:p>&nbsp;</o:p></span></font></p>

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