Veritas-bu

[Veritas-bu] Help - ACSLS problems continued

2003-10-31 15:57:43
Subject: [Veritas-bu] Help - ACSLS problems continued
From: shannonm AT hp DOT com (MOYES-CLARK,SHANNON (HP-FtCollins,ex1))
Date: Fri, 31 Oct 2003 12:57:43 -0800
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Hi all,
 
    So I have moved things around and gotten the drives recognized.  What I
have now is:
        MediaServer: acsmediasvr
        MasterServer: nb45master01
        ACS Server: acslssvr
    
    The ACS library has two drives which are attached to the network vi
acsmediasvr.  I moved the drives into the acs(0) library that I added.  I
put the standalone back onto the master server.  Everything looks good, and
the ACS software is fine and I can ask it to list media and mount and
unmount drives.  So now I tried to inventory the robot and got the following
error: 
 
10/31/2003 1:51:10 PM > Inventory & Update for ACS(3) on tweedy
-----
cannot connect to acsd on host tweedy: Error number:  (10061)
 
So, I thought that maybe there is a special acsd daemon that needs to be
running on the acs media server.  I ran acsd from volmgr/bin and got: 
acsd.exe - Unable to Locate DLL
The dynamic link library libacs.dll could not be found in the specified
path:  ...........
 
The man on acsd indicates that it should be started by the ltid, but when I
look in the activity monitor I get the Device Manager, Client Service and
VolumeManager running.
 
Help Please-  I am completely baffled-
 
Thanks, 
 
Shannon
 

Shannon J. Moyes Clark
Software Engineer
Storage Software Division
Hewlett Packard Company
shannon.moyes-clark AT hp DOT com < <mailto:shannon.moyes-clark AT hp DOT com
<mailto:shannon.moyes-clark AT hp DOT com> >>
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
All of that legal stuff about the opinions expressed here being mine and not
those of HP.
  

-----Original Message-----
From: Nash, Ebon [mailto:Ebon_Nash AT compuware DOT com] 
Sent: Friday, October 31, 2003 12:05 PM
To: 'MOYES-CLARK,SHANNON (HP-FtCollins,ex1)';
veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Help- problems with ltid and ACS


I think the ltid daemon will stop running if there is no Drive created in
the ACS robot.

-----Original Message-----
From: MOYES-CLARK,SHANNON (HP-FtCollins,ex1) [mailto:shannonm AT hp DOT com]
Sent: Friday, October 31, 2003 1:25 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Help- problems with ltid and ACS


Oh,
 
    Another interesting thing, the Activity monitor indicates that two vmd
daemons are running.  When I stop that one that is running and start the
ltid, I get two vmd's starting.  Then the ltid goes down and one of the
vmd's, but the other one is still up.  I have even tried killing the ltid
from the command line.
 
Shannon
 
 

Shannon J. Moyes Clark
Software Engineer
Storage Software Division
Hewlett Packard Company
shannon.moyes-clark AT hp DOT com < <mailto:shannon.moyes-clark AT hp DOT com
<mailto:shannon.moyes-clark AT hp DOT com> >>
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
All of that legal stuff about the opinions expressed here being mine and not
those of HP.
  

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of
MOYES-CLARK,SHANNON (HP-FtCollins,ex1)
Sent: Friday, October 31, 2003 11:11 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Help- problems with ltid and ACS


Hi all,
 
    I am having a problem with the ltid daemon and getting an acs to run.  I
have two media managers which have TLD libraries on them.  These are running
great.  On my master server nb45master1, we had a standalone drive.  Things
were fine.  We determined to put in the acs library so we removed the
standalone from nb45master1 and made it the media server for the acs.  Now
if the ACS is in the configuration on nb45master1 or not, the ltid will not
come up and stay up.  I have never had any problems with this before and
have no idea how to debug it.  Can anyone give me some pointers on how to
figure out why the ltid will not stay up?  
    The acs is fine because I can use it via HP data protector 5.0 from
another backup system.
 
Thanks,
 
Shannon
 
 

Shannon J. Moyes Clark
Software Engineer
Storage Software Division
Hewlett Packard Company
shannon.moyes-clark AT hp DOT com < <mailto:shannon.moyes-clark AT hp DOT com
<mailto:shannon.moyes-clark AT hp DOT com> >>
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
All of that legal stuff about the opinions expressed here being mine and not
those of HP.




The contents of this e-mail are intended for the named addressee only. It
contains information that may be confidential. Unless you are the named
addressee or an authorized designee, you may not copy or use it, or disclose
it to anyone else. If you received it in error please notify us immediately
and then destroy it. 



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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=882224320-31102003>Hi 
all,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=882224320-31102003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=882224320-31102003>&nbsp;&nbsp;&nbsp; So I have moved things around and 
gotten the drives recognized.&nbsp; What I have now is:</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=882224320-31102003>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
MediaServer: 
acsmediasvr</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=882224320-31102003>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
MasterServer: nb45master01</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN 
class=882224320-31102003>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ACS Server: 
acslssvr</SPAN></FONT></DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2>&nbsp;&nbsp;&nbsp; </FONT></SPAN></DIV>
<DIV><SPAN class=882224320-31102003>&nbsp;&nbsp;&nbsp; <FONT face=Arial 
color=#0000ff size=2>The ACS library has two drives which are attached to the 
network vi acsmediasvr.&nbsp; I moved the drives into the acs(0) library that I 
added.&nbsp; I put the standalone back onto the master server.&nbsp; Everything 
looks good, and the ACS software is fine and I can ask it to list media and 
mount and unmount drives.&nbsp; So now I tried to inventory the robot and got 
the following error: </FONT></SPAN></DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2>10/31/2003 1:51:10 PM &gt; Inventory &amp; Update for ACS(3) on 
tweedy<BR>-----<BR>cannot connect to acsd on host tweedy: Error number:&nbsp; 
(10061)</FONT></SPAN></DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff size=2>So, I 
thought that maybe there is a special acsd daemon that needs to be running on 
the acs media server.&nbsp; I ran acsd from volmgr/bin and got: 
</FONT></SPAN></DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2>acsd.exe - Unable to Locate DLL</FONT></SPAN></DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff size=2>The 
dynamic link library libacs.dll could not be found in the specified path:&nbsp; 
...........</FONT></SPAN></DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff size=2>The 
man on acsd indicates that it should be started by the ltid, but when I look in 
the activity monitor I get the Device Manager, Client Service and VolumeManager 
running.</FONT></SPAN></DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff size=2>Help 
Please-&nbsp; I am completely baffled-</FONT></SPAN></DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2>Thanks, </FONT></SPAN></DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=882224320-31102003><FONT face=Arial color=#0000ff 
size=2>Shannon</FONT></SPAN></DIV>
<DIV>&nbsp;</DIV><!-- Converted from text/plain format -->
<P><FONT size=2>Shannon J. Moyes Clark<BR>Software Engineer<BR>Storage Software 
Division<BR>Hewlett Packard Company<BR>shannon.moyes-clark AT hp DOT com &lt; 
&lt;<A 
href="mailto:shannon.moyes-clark AT hp DOT com">mailto:shannon.moyes-clark AT 
hp DOT com</A>&gt;&gt;<BR>- 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -<BR>All of 
that 
legal stuff about the opinions expressed here being mine and not those of 
HP.<BR>&nbsp;</FONT> </P>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT 
  face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Nash, Ebon 
  [mailto:Ebon_Nash AT compuware DOT com] <BR><B>Sent:</B> Friday, October 31, 
2003 
  12:05 PM<BR><B>To:</B> 'MOYES-CLARK,SHANNON (HP-FtCollins,ex1)'; 
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] 
Help- 
  problems with ltid and ACS<BR><BR></FONT></DIV>
  <DIV><FONT face=Arial color=#0000ff size=2><SPAN class=379460219-31102003>I 
  think the&nbsp;ltid daemon will stop running if there is no Drive created in 
  the ACS robot.</SPAN></FONT></DIV>
  <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
    <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
    size=2>-----Original Message-----<BR><B>From:</B> MOYES-CLARK,SHANNON 
    (HP-FtCollins,ex1) [mailto:shannonm AT hp DOT com]<BR><B>Sent:</B> Friday, 
October 
    31, 2003 1:25 PM<BR><B>To:</B> 
    veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: 
[Veritas-bu] Help- 
    problems with ltid and ACS<BR><BR></FONT></DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=082582218-31102003>Oh,</SPAN></FONT></DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=082582218-31102003></SPAN></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=082582218-31102003>&nbsp;&nbsp;&nbsp; Another interesting thing, the 
    Activity monitor indicates that two vmd daemons are running.&nbsp; When I 
    stop that one that is running and start the ltid, I get two vmd's 
    starting.&nbsp; Then the ltid goes down and one of the vmd's, but the other 
    one is still up.&nbsp; I have even tried killing the ltid from the command 
    line.</SPAN></FONT></DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=082582218-31102003></SPAN></FONT>&nbsp;</DIV>
    <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
    class=082582218-31102003>Shannon</SPAN></FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV>&nbsp;</DIV><!-- Converted from text/plain format -->
    <P><FONT size=2>Shannon J. Moyes Clark<BR>Software Engineer<BR>Storage 
    Software Division<BR>Hewlett Packard Company<BR>shannon.moyes-clark AT hp 
DOT com 
    &lt; &lt;<A 
    href="mailto:shannon.moyes-clark AT hp DOT com">mailto:shannon.moyes-clark 
AT hp DOT com</A>&gt;&gt;<BR>- 
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -<BR>All of 
    that legal stuff about the opinions expressed here being mine and not those 
    of HP.<BR>&nbsp;</FONT> </P>
    <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
      <DIV></DIV>
      <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT 
      face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> 
      veritas-bu-admin AT mailman.eng.auburn DOT edu 
      [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of 
      </B>MOYES-CLARK,SHANNON (HP-FtCollins,ex1)<BR><B>Sent:</B> Friday, 
October 
      31, 2003 11:11 AM<BR><B>To:</B> 
      veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] 
Help- 
      problems with ltid and ACS<BR><BR></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=685300418-31102003>Hi all,</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=685300418-31102003></SPAN></FONT>&nbsp;</DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=685300418-31102003>&nbsp;&nbsp;&nbsp; I am having a problem with 
the 
      ltid daemon and getting an acs to run.&nbsp; I have two media managers 
      which have TLD libraries on them.&nbsp; These are running great.&nbsp; On 
      my master server nb45master1, we had a standalone drive.&nbsp; Things 
were 
      fine.&nbsp; We determined to put in the acs library so we removed the 
      standalone from nb45master1 and made it the media server for the 
      acs.&nbsp; Now if the ACS is in the configuration on nb45master1&nbsp;or 
      not, the ltid will not come up and stay up.&nbsp; I have never had any 
      problems with this before and have no idea how to debug it.&nbsp; Can 
      anyone give me some pointers on how to figure out why the ltid will not 
      stay up?&nbsp; </SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=685300418-31102003>&nbsp;&nbsp;&nbsp; The acs is fine because I can 
      use it via HP data protector 5.0 from another backup 
      system.</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=685300418-31102003></SPAN></FONT>&nbsp;</DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=685300418-31102003>Thanks,</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=685300418-31102003></SPAN></FONT>&nbsp;</DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=685300418-31102003>Shannon</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2></FONT>&nbsp;</DIV>
      <DIV><FONT face=Arial color=#0000ff size=2></FONT>&nbsp;</DIV><!-- 
Converted from text/plain format -->
      <P><FONT size=2>Shannon J. Moyes Clark<BR>Software Engineer<BR>Storage 
      Software Division<BR>Hewlett Packard Company<BR>shannon.moyes-clark AT hp 
DOT com 
      &lt; &lt;<A 
      href="mailto:shannon.moyes-clark AT hp DOT 
com">mailto:shannon.moyes-clark AT hp DOT com</A>&gt;&gt;<BR>- 
      - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -<BR>All 
      of that legal stuff about the opinions expressed here being mine and not 
      those of HP.</FONT></P></BLOCKQUOTE></BLOCKQUOTE><BR><BR><BR>
  <P><B><FONT face=Arial size=2>The contents of this e-mail are intended for 
the 
  named addressee only. It contains information that may be confidential. 
Unless 
  you are the named addressee or an authorized designee, you may not copy or 
use 
  it, or disclose it to anyone else. If you received it in error please notify 
  us immediately and then destroy it.</FONT></B> 
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