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[Veritas-bu] NDMP Drives disappear from Devices during backup

2003-10-22 07:19:02
Subject: [Veritas-bu] NDMP Drives disappear from Devices during backup
From: karen.schoenbauer AT veritas DOT com (Karen Schoenbauer)
Date: Wed, 22 Oct 2003 06:19:02 -0500 
This message is in MIME format. Since your mail reader does not understand
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When you see this happen, try the below command to see it it displays the
same information.  
 
 
volmgr/bin/vmoprcmd -d

-----Original Message-----
From: John D Stephens [mailto:jstephens AT ti DOT com]
Sent: Tuesday, October 21, 2003 7:12 PM
To: len boyle
Cc: Veritas Mail-List; Randy Parker
Subject: Re: [Veritas-bu] NDMP Drives disappear from Devices during backup


Wow -Did I open a can of worms!

I'll call Veritas and open a case with them and reference yours as well.

Thanks for the responses.  I'll also contact NetApp and ask them
about this as well.  NetApp and Veritas are suppose to be working
together now.  We'll see.

Thanks,
John


len boyle wrote:


Hello John



We have been seeing the same type of problem.



We are using a solaris 9 master with netapp 6.4.x .

With the java client running on the master we see drives going away.

>From the windows admin client we see a not-connected message.

But only some of time and not all the drives all the time.



We have the following VERITAS Support: Case ID 280-023-493 opened to see if

we can get a fix for the problem.

If have not already done so, can you open a support case and ref our case.



Regards len





----- Original Message ----- 

From: "John D Stephens"   <mailto:jstephens AT ti DOT com> <jstephens AT ti DOT 
com>

To: "Veritas Mail-List"   <mailto:veritas-bu AT mailman.eng.auburn DOT edu>
<veritas-bu AT mailman.eng.auburn DOT edu>

Cc: "Randy Parker"   <mailto:randyp AT sardis.dfab.sc.ti DOT com>
<randyp AT sardis.dfab.sc.ti DOT com>

Sent: Tuesday, October 21, 2003 1:02 PM

Subject: [Veritas-bu] NDMP Drives disappear from Devices during backup





  

Hello -



I just did a new installation of Netbackup Datacenter 4.5fp3 on

a Solaris 9 Sun Ultra 60.  There is one M2500 robot with 4 LTO1

drives.  One drive is local to NBU, one drive is NDMP to a Netapp

filer, and the other two drives are NDMP to the other Netapp.

OnTap O/S is 6.4.2 and NDMP is set to version 4.



Everything is working.  The NDMP jobs load and finish normally.

However, when the NDMP job is launched, the job detail says it is

connecting, never says "connected".  After about 40 seconds, the

media ID shows up in the Devices list, but after about 3 minutes,

the drive disappears from the Devices list.  It stays gone all during

the job, then it shows back up when the job completes.



Has anyone seen tape devices go away during an NDMP backup, then

re-appear when the job completes?  I installed the latest NDMP fp5

patches, but no fix.



Curious,



John



-- 

  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

 + John D Stephens    ITS Design Systems   +

+ Texas Instruments  12500 TI BLVD, Dallas  +

 +  jstephens AT ti DOT com <mailto:jstephens AT ti DOT com>      214-480-6229  
     +

  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+





_______________________________________________

Veritas-bu maillist  -   Veritas-bu AT mailman.eng.auburn DOT edu
<mailto:Veritas-bu AT mailman.eng.auburn DOT edu> 

http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
<http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu> 



    







  


-- 

  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

 + John D Stephens    ITS Design Systems   +

+ Texas Instruments  12500 TI BLVD, Dallas  +

 +  jstephens AT ti DOT com <mailto:jstephens AT ti DOT com>      214-480-6229  
     +

  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+



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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Diso-8859-1">
<TITLE></TITLE>

<META content=3D"MSHTML 6.00.2800.1106" name=3DGENERATOR></HEAD>
<BODY>
<DIV><SPAN class=3D696561711-22102003><FONT face=3DArial =
color=3D#0000ff size=3D2>When=20
you see this happen, try the below command to see it it displays the =
same=20
information.&nbsp; </FONT></SPAN></DIV>
<DIV><SPAN class=3D696561711-22102003><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D696561711-22102003><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D696561711-22102003><FONT face=3DArial =
color=3D#0000ff=20
size=3D2>volmgr/bin/vmoprcmd -d</FONT></SPAN></DIV>
<BLOCKQUOTE>
  <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
  size=3D2>-----Original Message-----<BR><B>From:</B> John D Stephens=20
  [mailto:jstephens AT ti DOT com]<BR><B>Sent:</B> Tuesday, October 21, 2003 =
7:12=20
  PM<BR><B>To:</B> len boyle<BR><B>Cc:</B> Veritas Mail-List; Randy=20
  Parker<BR><B>Subject:</B> Re: [Veritas-bu] NDMP Drives disappear from =
Devices=20
  during backup<BR><BR></FONT></DIV>Wow -Did I open a can of =
worms!<BR><BR>I'll=20
  call Veritas and open a case with them and reference yours as=20
  well.<BR><BR>Thanks for the responses. &nbsp;I'll also contact NetApp =
and ask=20
  them<BR>about this as well. &nbsp;NetApp and Veritas are suppose to =
be=20
  working<BR>together now. &nbsp;We'll=20
  see.<BR><BR>Thanks,<BR>John<BR><BR><BR>len boyle wrote:<BR>
  <BLOCKQUOTE cite=3Dmid0bf901c3980f$4cefa110$100f10ac@kristie3 =
type=3D"cite"><PRE wrap=3D"">Hello John

We have been seeing the same type of problem.

We are using a solaris 9 master with netapp 6.4.x .
With the java client running on the master we see drives going away.
&gt;From the windows admin client we see a not-connected message.
But only some of time and not all the drives all the time.

We have the following VERITAS Support: Case ID 280-023-493 opened to =
see if
we can get a fix for the problem.
If have not already done so, can you open a support case and ref our =
case.

Regards len


----- Original Message -----=20
From: "John D Stephens" <A class=3Dmoz-txt-link-rfc2396E =
href=3D"mailto:jstephens AT ti DOT com">&lt;jstephens AT ti DOT com&gt;</A>
To: "Veritas Mail-List" <A class=3Dmoz-txt-link-rfc2396E =
href=3D"mailto:veritas-bu AT mailman.eng.auburn DOT edu">&lt;veritas-bu@mailman=
.eng.auburn.edu&gt;</A>
Cc: "Randy Parker" <A class=3Dmoz-txt-link-rfc2396E =
href=3D"mailto:randyp AT sardis.dfab.sc.ti DOT com">&lt;randyp AT sardis.dfab 
DOT sc.t=
i.com&gt;</A>
Sent: Tuesday, October 21, 2003 1:02 PM
Subject: [Veritas-bu] NDMP Drives disappear from Devices during backup


  </PRE>
    <BLOCKQUOTE type=3D"cite"><PRE wrap=3D"">Hello -

I just did a new installation of Netbackup Datacenter 4.5fp3 on
a Solaris 9 Sun Ultra 60.  There is one M2500 robot with 4 LTO1
drives.  One drive is local to NBU, one drive is NDMP to a Netapp
filer, and the other two drives are NDMP to the other Netapp.
OnTap O/S is 6.4.2 and NDMP is set to version 4.

Everything is working.  The NDMP jobs load and finish normally.
However, when the NDMP job is launched, the job detail says it is
connecting, never says "connected".  After about 40 seconds, the
media ID shows up in the Devices list, but after about 3 minutes,
the drive disappears from the Devices list.  It stays gone all during
the job, then it shows back up when the job completes.

Has anyone seen tape devices go away during an NDMP backup, then
re-appear when the job completes?  I installed the latest NDMP fp5
patches, but no fix.

Curious,

John

--=20
  =
+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D=
+=3D+=3D+
 + John D Stephens    ITS Design Systems   +
+ Texas Instruments  12500 TI BLVD, Dallas  +
 + <A class=3Dmoz-txt-link-abbreviated =
href=3D"mailto:jstephens AT ti DOT com">jstephens AT ti DOT com</A>     
214-480-6229  =
     +
  =
+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D=
+=3D+=3D+


_______________________________________________
Veritas-bu maillist  -  <A class=3Dmoz-txt-link-abbreviated =
href=3D"mailto:Veritas-bu AT mailman.eng.auburn DOT edu">Veritas-bu AT mailman 
DOT eng=
.auburn.edu</A>
<A class=3Dmoz-txt-link-freetext =
href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";>http:=
//mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A>

    </PRE></BLOCKQUOTE><PRE wrap=3D""><!---->


  </PRE></BLOCKQUOTE><BR><PRE class=3Dmoz-signature =
cols=3D"$mailwrapcol">--=20
  =
+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D=
+=3D+=3D+
 + John D Stephens    ITS Design Systems   +
+ Texas Instruments  12500 TI BLVD, Dallas  +
 + <A class=3Dmoz-txt-link-abbreviated =
href=3D"mailto:jstephens AT ti DOT com">jstephens AT ti DOT com</A>     
214-480-6229  =
     +
  =
+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D+=3D=
+=3D+=3D+
</PRE><BR></BLOCKQUOTE></BODY></HTML>

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