[Veritas-bu] HP ESL9000 with Pass tru

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Hi,
Is anyone using the HP ESL9000 libraries with the optiional pass thru? I
have two libraries with this configuration and they both intermittently
lock the "Master" frame to the point where a power cycle of the library
and the gateways is required. It doesn't matter if it is during backups,
restores, media imports or exports or even drive cleaning.
These are using SDLT drives and Netbackup Datacenter is 4.5 FP3 in a
Windows 2000 SP3 environment.

I have upgraded the firmware on the libraries to 3.40 and the tape
drives to v52.

Just wondering if anyone else has seen this problem.

Thanks

Bill Toelken
Aetna Information Systems
Integrated User Support
860-636-0783



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<P><FONT SIZE=3D2 FACE=3D"Arial">Hi,</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">Is anyone using the HP ESL9000 libraries=
 with the optiional pass thru? I have two libraries with this configuration=
 and they both intermittently lock the &quot;Master&quot; frame to the=
 point where a power cycle of the library and the gateways is required. It=
 doesn't matter if it is during backups, restores, media imports or exports=
 or even drive cleaning.</FONT></P>

<P><FONT SIZE=3D2 FACE=3D"Arial">These are using SDLT drives and Netbackup=
 Datacenter is 4.5 FP3 in a Windows 2000 SP3 environment.</FONT>
</P>

<P><FONT SIZE=3D2 FACE=3D"Arial">I have upgraded the firmware on the=
 libraries to 3.40 and the tape drives to v52.</FONT>
</P>

<P><FONT SIZE=3D2 FACE=3D"Arial">Just wondering if anyone else has seen=
 this problem.</FONT>
</P>

<P><FONT SIZE=3D2 FACE=3D"Arial">Thanks</FONT>
</P>

<P><B><I><FONT SIZE=3D4 FACE=3D"Arial">Bill Toelken</FONT></I></B>

<BR><FONT SIZE=3D2 FACE=3D"Arial">Aetna Information Systems</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">Integrated User Support</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">860-636-0783</FONT>
</P>

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