Veritas-bu

[Veritas-bu] Jobs stuck in active state, no library activirty (NBU 3.4 Patch 5 on Solaris)

2003-08-27 11:45:50
Subject: [Veritas-bu] Jobs stuck in active state, no library activirty (NBU 3.4 Patch 5 on Solaris)
From: mbartsch AT netglobalis DOT net (Marcelo Bartsch)
Date: 27 Aug 2003 11:45:50 -0400
Hello List,
        i'm having the next problem, using NBU DC 3.4_5 on Solaris 8 with a STK
9710 with 10 DLT7000 conected using SCSI (5 drivers in 1 channel, 5
drives in the other + the robot control) , the server is a Sun e250 with
1GB Ram and 2 Ultra 400Mhz cpu. 

in the job monitor (xbpmon) the jobs shows as active, no progress on
them, the Status window is empty, the Job PID on the server is a bpsched
process (/usr/openv/netbackup/bin/bpsched -mainempty), and the job is 9
hours old, no media is mounted on the library. but is not with all the
jobs just a few of them.
on the support site i just foud a reference to the problem, and they
said solution is apply patch J[something] but this patch is over writen
with 3.4_5. 

aditional debug (using truss -p <PID>) shows only the following:
# truss -p 24855
msgrcv(13314, 0x00392A5C, 532, 24855, 0) (sleeping...)


any ideas, which logs can take a look at,anyone needs extra info ?

TIA


-- 
   Marcelo Bartsch
mbartsch AT netglobalis DOT net
  www.netglobalis.net

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