Veritas-bu

[Veritas-bu] Three minutes, then the restore dies (positioning timeout??)

2003-08-12 12:56:28
Subject: [Veritas-bu] Three minutes, then the restore dies (positioning timeout??)
From: Mark.Donaldson AT experianems DOT com (Donaldson, Mark)
Date: Tue, 12 Aug 2003 10:56:28 -0600
I'm having trouble with a restore.  It seems to be timing out on media
positioning after exactly three minutes.  Here's the top of the logfile:

  Restore started 08/12/2003 11:38:14
  11:38:17 (99312.xxx) Restore job id 99312 will require 1 image.
  11:38:17 (99312.xxx) Media id C00194 is needed for the restore.
  11:38:20 (99312.001) Restoring from image created Fri Jul 25 13:55:39 2003
  11:38:22 (99312.001) INF - Waiting for mount of media id CG0194 on server
XXX.
  11:39:04 (99312.001) INF - Waiting for positioning of media id CG0194 on
server XXX.
  11:42:04 (99312.001) The following files/folders were not restored:
  <snip filelist>
  11:42:09 (99312.001) Status of restore from image created Fri Jul 25
13:55:39 2003 = media position error
  11:42:10 (99312.xxx) INF - Status = the restore failed to recover the
requested files.

If you notice, the time between the positioning start & the failure
notification is precisely three minutes.  Four attempts, each fails at the
three-minute mark.

The MEDIA_MOUNT_TIMEOUT, according to the Sysadmin Guide, is supposed to
control this timing (load plus positioning combined) and I have it set for
7200 seconds (2 hours) in the master server's bp.conf file.

  > bpconfig -U
  <snip>
  Media Mount Timeout:          120 minutes
  Shared Media Mount Timeout:   120 minutes
  <snip>

This is v4.5 MP4 on Sol 8.  The client for the restore job is one of four
media servers (counting the master=media).

Any ideas?

-M

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