Veritas-bu

[Veritas-bu] Network Timed Out (status 41). Cannot Backup! Major problem!

2003-08-07 12:53:29
Subject: [Veritas-bu] Network Timed Out (status 41). Cannot Backup! Major problem!
From: jbenson AT neurome DOT com (Jon D. Benson)
Date: Thu, 07 Aug 2003 09:53:29 -0700
I would check OTM. I had error 41 problems and based on advice from this 
list I tuned my OTM and the problems went away. The biggie was making 
sure the cache file could grow large enough to handle your file system.

good luck
-- 
Jon D. Benson
Network Systems Administrator
Neurome, Inc.
11149 North Torrey Pines Road
La Jolla, CA 92037-1031

Toelken, William wrote:

> We have the same problem in a Windows 2000 environment. We use pskill
> from sysinternals and that takes care of MOST of the hung processes.
> Even with 4.5F_3 we have seen issues with ltid being unkillable. We
> currently have a sev 1 case open. Rebooting should NOT be the answer.
> Microsoft has indicated that there are NT 4 api calls being made and
> this is contributing to the issue.
> 
> -----Original Message-----
> From: Bob Grabbe [mailto:GRABBEB AT dominos DOT com] 
> Sent: Thursday, August 07, 2003 9:34 AM
> To: veritas-bu AT mailman.eng.auburn DOT edu; kgiannakeli AT probank DOT gr
> Subject: Re: [Veritas-bu] Network Timed Out (status 41). Cannot Backup!
> Major problem!
> 
> 
> Yes, I had the same problem and support was no help to me either. The
> only way to get rid of the extra processes is to reboot the server.
> Fortunately (for me anyway) this problem is not recurring since going to
> 4.5 mp3, but I never found any fix for it anywhere. If anyone else has
> any suggestions, I'd like to see them also. 
> You have my profoundest sympathy, but I'm afraid I can't offer any hope
> other than upgrading your whole system. 
> Bob Grabbe
> Dominos Pizza LLC
> grabbeb AT dominos DOT com
> 
> 
> 
>>>>"Katerina Giannakeli" <kgiannakeli AT probank DOT gr> 8/7/03 9:08:01 AM
>>>>
> 
> Hi all,
> 
> the last few days the backup procedure fails, stating that "network
> timed out' with status 41. FYI, the software is NetBackup 3.41 (still)
> on Windows2000, which is backing up the 3 out of 4 parts of a cluster
> system.
> 
> Two nights ago, without any change made, the 1st cluster part(CLS001)
> didn't backup stating the above error. When I logged in to CLS001, I
> noticed in TaskManager that bpbkar32.exe was loaded many times (I did
> perform various test backups, but they had all ended). As the
> "wonderful" support person (who I managed to contact after calling him
> all day long, and haven't heard from ever since) told me to stop the
> NetBackup service on CLS001, kill all those hanging processes, 
> and
> start the NB Service again, and that should fix the problem.
> 
> Well, it didn't, and I have a major problem, as I can't backup the main
> part of the system! I am now copying various important data to a disk,
> but that is not very reliable, not to mention that I use NetBackup to
> perform various operations and now I am writing scripts to override the
> problem.
> 
> 
> Please, if someone has encountered anything like this , let me know.
> Support isn't much help and we have a big problem over here!
> 
> 
> Thank you all in advance,
> 
> Katerina
> 
> 
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-- 
Jon D. Benson
Network Systems Administrator
Neurome, Inc.
11149 North Torrey Pines Road
La Jolla, CA 92037-1031
Office: 858-677-0466 ext. 6437
Mobile: 858-583-1190
Text Message: 8585831190 AT page.nextel DOT com