This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
------_=_NextPart_001_01C3470D.9EE8B924
Content-Type: text/plain
Mr. Kennedy,
I suggest that you look into splitting your categories by data retention
more than full/differential service levels. Tape costs increase more with
retention than anything else. The longer data has to be kept, the less
likely a tape can be rotated and re-used for fresh data. For instance, if a
customer wishes to keep data on hand for 1 year or more, you effectively
lose that tape for that long, hence the need to buy more tapes. I would
however, make one service level suggestion for the Gold category: offer
daily full backups.
Lastly, I would suggest that you tailor your prices to the client. A client
who needs to retain data longer, needs that data also to be available longer
and more often, should be charged more than a client who does not.
My company has not yet implemented any chargebacks to internal departments
for backups, however, this is the strategy I would follow if we were to do
so.
In summary, the questions which need to be answered by a client before
pricing occurs are along the same lines as those used to determine the
backup policy, and backup policy is, after all, what will tell you how many
tapes are being used for a certain class of data.
I hope my suggestions have helped, please write if I have been unclear.
Thank you!
Jason Kee
Business Continuance Specialist
Infrastructure Security
CROSSMARK(r)
------_=_NextPart_001_01C3470D.9EE8B924
Content-Type: text/html
<html>
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 10 (filtered)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Sylfaen;
panose-1:1 10 5 2 5 3 6 3 3 3;}
@font-face
{font-family:"High Tower Text";
panose-1:2 4 5 2 5 5 6 3 3 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{font-family:Sylfaen;
color:windowtext;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'>Mr. Kennedy,</span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'> </span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'>I suggest that you look into splitting your categories by
data retention more than full/differential service levels. Tape costs increase
more with retention than anything else. The longer data has to be kept, the
less likely a tape can be rotated and re-used for fresh data. For instance, if
a customer wishes to keep data on hand for 1 year or more, you effectively lose
that tape for that long, hence the need to buy more tapes. I would however,
make one service level suggestion for the Gold category: offer daily full
backups. </span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'> </span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'>Lastly, I would suggest that you tailor your prices to the
client. A client who needs to retain data longer, needs that data also to be
available longer and more often, should be charged more than a client who does
not. </span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'> </span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'>My company has not yet implemented any chargebacks to
internal departments for backups, however, this is the strategy I would follow
if we were to do so. </span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'> </span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'>In summary, the questions which need to be answered by a
client before pricing occurs are along the same lines as those used to
determine the backup policy, and backup policy is, after all, what will tell
you how many tapes are being used for a certain class of data.
</span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'> </span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'>I hope my suggestions have helped, please write if I have
been unclear. Thank you!</span></font></p>
<p class=MsoNormal><font size=3 face=Sylfaen><span style='font-size:12.0pt;
font-family:Sylfaen'> </span></font></p>
<p class=MsoNormal><font size=3 face="High Tower Text"><span style='font-size:
12.0pt;font-family:"High Tower Text"'>Jason Kee</span></font></p>
<p class=MsoNormal><font size=3 face="High Tower Text"><span style='font-size:
12.0pt;font-family:"High Tower Text"'>Business Continuance
Specialist</span></font></p>
<p class=MsoNormal><font size=3 face="High Tower Text"><span style='font-size:
12.0pt;font-family:"High Tower Text"'>Infrastructure Security</span></font></p>
<p class=MsoNormal><font size=3 face="High Tower Text"><span style='font-size:
12.0pt;font-family:"High Tower Text"'>CROSSMARK®</span></font></p>
</div>
</body>
</html>
------_=_NextPart_001_01C3470D.9EE8B924--
|
