[Veritas-bu] RE:OTM 'Error:0x8000001c (WIN32 1110: Unknown error)

Hi Richard, 

Thanks for the reply. 

I have been through that document and tried to tune/change, but still get the 
same error. It strange that other system that we have had the same/similiar 
errors with, it has been used and things were resolved! It is just one system.

I thought if I could find out exactly what it meant it may make it easier to 
diagnose. Unfortunately that is easier said than done!

Regards

Nick

> To: veritas-bu AT mailman.eng.auburn DOT edu
> Cc: Nick.Silvester AT sun DOT com
> Subject: RE:OTM 'Error:0x8000001c (WIN32 1110: Unknown error)
> From: rmickle AT rms.moore DOT com
> Date: Fri, 20 Jun 2003 10:22:46 -0500
> X-MIMETrack: Serialize by Router on LNUSILMTA01A/MOORE(Release 5.0.11  |July 
24, 2002) at 06/20/2003 10:20:23 AM, Serialize complete at 06/20/2003 10:20:23 
AM
> 
> Nick
> 
> I am not sure if the error you are getting is the same one, but it sounds 
> similar to an OTM error that I was getting on an Windows XP test system. 
> OTM would start up and NB would back up anywhere between 1 and 11 GB and 
> then fail with return code 11, Unknown error.  I found the tech support 
> document below and followed the instructions.  It cleared up the problem I 
> was having.
> 
> http://seer.support.veritas.com/docs/233254.htm 
> 
> 
> Richard Mickle
> UNIX Systems and Storage Administrator
> Response Marketing Services
> A Division of Moore Wallace North America, Inc.
> E-Mail:         rmickle AT rms.moore DOT com
> Phone:        920-339-1695
> Cell Phone: 920-366-1987
> Fax:             920-339-1807
> 
> 
> >Message: 2
> >Date: Thu, 19 Jun 2003 09:42:43 +0100 (BST)
> >From: Nick Silvester - Sun UK <Nick.Silvester AT Sun DOT COM>
> >Reply-To: Nick Silvester - Sun UK <Nick.Silvester AT Sun DOT COM>
> >To: veritas-bu AT mailman.eng.auburn DOT edu
> >Cc: n.s AT uk.sun DOT com
> >Subject: [Veritas-bu] OTM 'Error:0x8000001c (WIN32 1110: Unknown error)'
> >
> >Hi,
> >
> >I have a system running NBU 4.5, backing up a Windows 2000 client (with 
> OTM 
> >enabled). The backups are failing with the error status 11 - system call 
> failed.
> >
> >I have tried tuning the OTM cache on the system (as per veritas docs) but 
> the 
> >problem still occurs, I have found a number of OTM errors, but am unable 
> to find 
> >anything for the below!
> >
> >01:29:38.975: [1836.696] <2> tar_base::V_vTarMsgW: ERR - OTM 
> Error:0x8000001c 
> >(WIN32 1110: Unknown error)
> >
> >Does anybody know what 'Error:0x8000001c' means? I have searched 
> everywhere - 
> >can anybody help??
> >
> >Many thanks
> >
> >Nick Silvester. 
> >UK Mission Critical Support Engineer.
> >Tel: +44 (0870) 6003222 
> >
> >Submit, Update and view your calls at:  http://www.sun.com/service/online/gb
> >


Nick Silvester. 
UK Mission Critical Support Engineer.
Tel: +44 (0870) 6003222 

Submit, Update and view your calls at:  http://www.sun.com/service/online/gb