Veritas-bu

[Veritas-bu] system disk backup hangs

2003-04-04 05:18:39
Subject: [Veritas-bu] system disk backup hangs
From: Imran.a.Khan AT services.fujitsu DOT com (Khan Imran A)
Date: Fri, 4 Apr 2003 11:18:39 +0100
Hi Rocky, 

The REQUIRED_INTEFACE has been set - because we are using multiple NICs and
a Virtual Master server

The interesting thing is that when backing up this client the System_state
will complete successfully but the C:\ drive will just show 'begin writing'
and stay that way for some hours until cancelled by an administrator. If the
client in question is rebooted it will work fine, backing up both streams
(C:\ & system_state) . It seems to be an intermittent issue that occurs on
different clients with the backup environment

Kind Regards, 

Imran Khan
HPS Storage Solutions  
FUJITSU SERVICES 




-----Original Message-----
From: Rockey Reed [mailto:Rockey.Reed AT veritas DOT com]
Sent: 04 April 2003 11:01
To: 'Khan Imran A'
Subject: RE: [Veritas-bu] system disk backup hangs


Imran,

Make sure you set the REQUIRED_INTERFACE setting.  This can be done in the
host configuration for the client.

Thanks,
Rockey Reed
MCSE, MCP+I
Staff Consultant
VERITAS Software 
(w)936.273.5021
(c)832.567.0057
(EFax)2147220248

If there must be trouble let it be in my day, that my child may have peace. 
--Thomas Paine (1737-1809) 


-----Original Message-----
From: Khan Imran A [mailto:Imran.a.Khan AT services.fujitsu DOT com]
Sent: Friday, April 04, 2003 2:58 AM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] system disk backup hangs


Hi, 

Has anyone experienced a similar problem: 

We have a window 2000 (sp2) Fujitsu server environment backed up using
NetBackup 4.5 with mp2 

The master server is clustered in Microsoft Active Passive mode, all servers
have dual network cards - with one connection to the dedicated backup LAN
and one to a public LAN 

Occasionally when backing up the  system_state & C:\ of the servers 1 job (
C:\ drive or system_state) will stay active until cancelled by an
administrator. The job details show 'begin writing' but nothing else, this
active job will stay active for many days unless cancelled by an
administrator, and so the tape drive stays in use. If the server is rebooted
then it works fine. 

It is an intermittent problem ..any ideas !!! 

Kind Regards, 

Imran Khan

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