Veritas-bu

[Veritas-bu] ADIC problem.

2003-03-17 12:07:50
Subject: [Veritas-bu] ADIC problem.
From: david AT datastaff DOT com (David A. Chapa)
Date: Mon, 17 Mar 2003 11:07:50 -0600
Have you ever tried ROBTEST to mount and unmount tapes in your drives?  Is
this an SSO environment?


David

<><><><><><><><><><><><><><><><><><><><>
David A. Chapa
DataStaff, Inc.
312-683-1144
http://www.BackupScripts.com

Co-Author of
Implementing Backup and Recovery:
The Readiness Guide for the Enterprise
published by John Wiley and Sons
A Veritas Solution Series Publication
ISBN:0471227145
---------------------------------------

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Octave
Orgeron
Sent: Monday, March 17, 2003 10:46 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] ADIC problem.


Hi,

I have a Sun E220R with Sun's rebanded Qlogic HBA's X6767A connected the SNC
5100 (scsi/fibre bridge) on our ADIC 1000. I can see the drives and the
Robot
with the sgscan command and can run backups. The problem I'm having is that
when
netbackup is done with a backup session and wants to put the tape back in
the
slot, it wants to do so while the drive has not been ejected. As a result,
netbackup down's the drive, even though there is no problem. I can manually
tell
the library to rewind/eject the tape, no problem. Here is what i get in the
messages file:

Mar 17 10:05:34 hgsun24 tldcd[23721]: [ID 794237 daemon.error] TLD(0) key =
0x5,
asc = 0x3b, ascq = 0x87, DATA CARTRIDGE STUCK IN DRIVE
Mar 17 10:05:34 hgsun24 tldcd[23721]: [ID 841094 daemon.error] TLD(0)
Move_medium error: CHECK CONDITION
Mar 17 10:05:34 hgsun24 tldd[292]: [ID 121526 daemon.error] TLD(0) drive 4
(device 3) is being DOWNED, status: Robotic dismount failure
Mar 17 10:05:34 hgsun24 tldd[292]: [ID 229259 daemon.error] Check integrity
of
the drive, drive path, and media
Mar 17 10:09:53 hgsun24 tldcd[23774]: [ID 794237 daemon.error] TLD(0) key =
0x5,
asc = 0x3b, ascq = 0x87, DATA CARTRIDGE STUCK IN DRIVE
Mar 17 10:09:53 hgsun24 tldcd[23774]: [ID 841094 daemon.error] TLD(0)
Move_medium error: CHECK CONDITION
Mar 17 10:09:53 hgsun24 tldd[292]: [ID 121526 daemon.error] TLD(0) drive 4
(device 3) is being DOWNED, status: Robotic dismount failure
Mar 17 10:09:53 hgsun24 tldd[292]: [ID 229259 daemon.error] Check integrity
of
the drive, drive path, and media
Mar 17 10:11:29 hgsun24 ltid[249]: [ID 944137 daemon.error] Request for
media ID
000003 is being rejected because it is in a DOWN drive

Here is the output of sgscan:

/dev/sg/c0tw2001006045170e3bl1: Changer: "ADIC    Scalar 1000"
/dev/sg/c0tw2001006045170e3bl2: Tape (/dev/rmt/5): "QUANTUM SuperDLT1"
/dev/sg/c0tw2001006045170e3bl3: Tape (/dev/rmt/4): "QUANTUM SuperDLT1"
/dev/sg/c0tw2001006045170e3bl4: Tape (/dev/rmt/3): "QUANTUM SuperDLT1"
/dev/sg/c0tw2001006045170e3bl5: Tape (/dev/rmt/2): "QUANTUM SuperDLT1"
/dev/sg/c0tw2001006045170e3bl6: Tape (/dev/rmt/1): "QUANTUM SuperDLT1"
/dev/sg/c0tw2001006045170e3bl7: Tape (/dev/rmt/0): "QUANTUM SuperDLT1"

Any ideas? I just wanted to know if someone had come across this problem in
the
past, before I call up Veritas.

Thanks in advance!

******************************************************
*     Octave J. Orgeron      *   Specializing in :   *
* Unix Systems Administrator *  Solaris/Tru64/Linux  *
*     The Hibbert Group      *   Certified Solaris   *
* oorgeron AT hibbertgroup DOT com  * Systems Administrator *
******************************************************



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