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Yes the drives are installed. I am talking about the DRIVERS for the
hardware. In device manager look for medium changers as a category. The
robot will probably show up there as an unknown changer.
Get the software drivers from the vendor and install them
Keath Marx
SELC
Anthem Southeast
804 354-3282
keath.marx AT anthem DOT com
This message, including files attached to it, may contain
confidential information that is intended only for the use of the
ADDRESSEE(S) named above. If you are not an intended recipient, you are
hereby notified that any dissemination or copying of the information
contained in this message, or the taking of any action in reliance upon the
information, is strictly prohibited. If you have received this message in
error, please notify the sender immediately and delete the message from your
system. Thank you.
-----Original Message-----
From: "French, Michael P" <michael.p.french AT intel DOT
com>@AICI
Sent: Monday, January 20, 2003 1:13 PM
To: Marx, Keath
Cc: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Help! Installing Quantum ATL 1500
and Win2K
You have me confused. The drives are already installed
in the library. The library is cabled up all on one chain. Listed in
reverse order: LVD/SE terminator --> drive 2 --> drive 1 --> robot -->
Dell server. The drives and the library show up in the config utility for
the SCSI controller card, but not in Windows. It must be some sort of
hardware problem, but I am not sure what it is since the drives show up
correctly in the SCSI util, but not in the Windows device list.
Michael French
Platform Engineer
Intel IOS
(408)765-6676
-----Original Message-----
From: Marx, Keath [mailto:Keath.Marx AT Anthem DOT com]
Sent: Monday, January 20, 2003 9:58 AM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Help! Installing Quantum ATL 1500
and Win2K
You need to get drives for the library and drives and
install them first generally.
Keath Marx
SELC
Anthem Southeast
804 354-3282
keath.marx AT anthem DOT com
This message, including files attached to
it, may contain confidential information that is intended only for the use
of the ADDRESSEE(S) named above. If you are not an intended recipient, you
are hereby notified that any dissemination or copying of the information
contained in this message, or the taking of any action in reliance upon the
information, is strictly prohibited. If you have received this message in
error, please notify the sender immediately and delete the message from
your system. Thank you.
-----Original Message-----
From:
veritas-bu-admin AT mailman.eng.auburn DOT edu@AICI On Behalf Of "French,
Michael
P" <michael.p.french AT intel DOT com>
Sent: Monday, January 20, 2003 12:52 PM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] Help! Installing
Quantum ATL 1500 and Win2K
I need some help installing an ATL 1500
with 2 DLT8000 drives under
Win2K Advanced server. The server is a
Dell 6350 with 2 PERC/2 LVD SCSI
controllers. The external RAID array
(PV200) is attached to the first
controller and the internal drivers are
attached to the second controller.
I currently have the ATL library attached
to the second port of the second
controller. The library is assigned SCSI
ID 0, tape drive 1 is ID 2, and
tape drive 2 is ID3. I have installed
Win2K, but it does not see the
drives.
When the system boots up, I run the SCSI
config utility built into
the adapters and it sees the library and
the two tape drives on the second
controller with the ID's they are supposed
to have. I let Winblows boot up
and it does not see the devices anywhere.
I ran the device manager and let
it scan twice with no luck. Neither of the
drives are showing up anywhere,
there is not even a "Tape Drives" category
or an "Other" category listed.
Any suggestions? Windows should see it
shouldn't it, when the adapter can
see it? Please help!
Michael French
Platform Engineer
Intel IOS
(408)765-6676
_______________________________________________
Veritas-bu maillist -
Veritas-bu AT mailman DOT
eng.auburn.eduhttp://mailman.eng.auburn.edu/mailman/listi
nfo/veritas-bu
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<TITLE>RE: [Veritas-bu] Help! Installing Quantum ATL 1500 and =
Win2K</TITLE>
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<P ALIGN=3DLEFT><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Yes the =
drives are installed. I am talking about the DRIVERS for the =
hardware. </FONT> <FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">In device manager look for medium changers as a</FONT> =
<FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">category</FONT><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">. The robot will =
probably show up there as an unknown changer.</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Get the =
software drivers from the vendor and install them</FONT></P>
<P ALIGN=3DLEFT><A NAME=3D"_MailAutoSig"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">Keath Marx</FONT></A></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">SELC</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Anthem =
Southeast</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">804 =
354-3282</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">keath.marx AT anthem DOT com</FONT></P>
<UL><UL>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000080" SIZE=3D1 FACE=3D"Comic Sans =
MS">This message, including files attached to it, may contain =
confidential information that is intended only for the use of the =
ADDRESSEE(S) named above. If you are not an intended recipient, you are =
hereby notified that any dissemination or copying of the information =
contained in this message, or the taking of any action in reliance upon =
the information, is strictly prohibited. If you have received this =
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message from your system. Thank you.</FONT><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial"></FONT> </P>
</UL></UL>
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<UL><UL>
<P ALIGN=3DLEFT><FONT SIZE=3D2 FACE=3D"Tahoma">-----Original =
Message-----<BR>
</FONT><B></B><B><FONT SIZE=3D2 FACE=3D"Tahoma">From:</FONT></B><FONT =
SIZE=3D2 FACE=3D"Tahoma"> "French, Michael P" =
<michael.p.french AT intel DOT com>@AICI<BR>
</FONT><B></B><B><FONT SIZE=3D2 FACE=3D"Tahoma">Sent:</FONT></B><FONT =
SIZE=3D2 FACE=3D"Tahoma"> Monday, January 20, 2003 1:13 PM<BR>
</FONT><B></B><B><FONT SIZE=3D2 FACE=3D"Tahoma">To:</FONT></B><FONT =
SIZE=3D2 FACE=3D"Tahoma"> Marx, Keath<BR>
</FONT><B></B><B><FONT SIZE=3D2 FACE=3D"Tahoma">Cc:</FONT></B><FONT =
SIZE=3D2 FACE=3D"Tahoma"> 'veritas-bu AT mailman.eng.auburn DOT edu'<BR>
</FONT><B></B><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B><FONT SIZE=3D2 FACE=3D"Tahoma"> RE: =
[Veritas-bu] Help! Installing Quantum ATL 1500 and Win2K</FONT></P>
<BR>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn"> You have me confused. The drives are =
already installed in the library. The library is cabled up =
all on one chain. Listed in reverse order: LVD/SE =
terminator --> drive 2 --> drive 1 --> robot --> Dell =
server. The drives and the library show up in the config =
utility for the SCSI controller card, but not in Windows. It =
must be some sort of hardware problem, but I am not sure what it =
is since the drives show up correctly in the SCSI util, but not =
in the Windows device list.</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" FACE=3D"Tms =
Rmn"> </FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" FACE=3D"Tms Rmn">Michael French =
</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" FACE=3D"Tms Rmn">Platform =
Engineer </FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" FACE=3D"Tms Rmn">Intel =
IOS </FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" FACE=3D"Tms Rmn">(408)765-6676 =
</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">-----Original Message-----</FONT></P>
<P ALIGN=3DLEFT><B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">From:</FONT></B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn"> =
Marx, Keath [<A =
HREF=3D"mailto:Keath.Marx AT Anthem DOT com">mailto:Keath.Marx AT Anthem DOT
com</A>]<=
/FONT></P>
<P ALIGN=3DLEFT><B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Sent:</FONT></B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn"> =
Monday, January 20, 2003 9:58 AM</FONT></P>
<P ALIGN=3DLEFT><B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">To:</FONT></B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn"> =
'veritas-bu AT mailman.eng.auburn DOT edu'</FONT></P>
<P ALIGN=3DLEFT><B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Subject:</FONT></B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn"> RE: [Veritas-bu] Help! Installing Quantum ATL 1500 and =
Win2K</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">You =
need to get drives for the library and drives and install them =
first generally.</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Keath Marx</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">SELC</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Anthem Southeast</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">804 =
354-3282</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">keath.marx AT anthem DOT com</FONT></P>
<UL><UL>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D1 FACE=3D"Tms =
Rmn">This message, including files attached to it, may contain =
confidential information that is intended only for the use of the =
ADDRESSEE(S) named above. If you are not an intended recipient, =
you are hereby notified that any dissemination or copying of the =
information contained in this message, or the taking of any =
action in reliance upon the information, is strictly prohibited. =
If you have received this message in error, please notify the =
sender immediately and delete the message from your system. Thank =
you.</FONT><FONT COLOR=3D"#000000" FACE=3D"Tms Rmn"> </FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">-----Original Message-----</FONT></P>
<P ALIGN=3DLEFT><B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">From:</FONT></B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn"> veritas-bu-admin AT mailman.eng.auburn DOT edu@AICI</FONT><B><FONT =
COLOR=3D"#000000" FACE=3D"Tms Rmn"></FONT></B><B></B><B> <FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">On Behalf =
Of</FONT></B><FONT COLOR=3D"#000000" FACE=3D"Tms Rmn"></FONT> <FONT =
COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">"French, Michael =
P" <michael.p.french AT intel DOT com></FONT></P>
<P ALIGN=3DLEFT><B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Sent:</FONT></B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn"> =
Monday, January 20, 2003 12:52 PM</FONT></P>
<P ALIGN=3DLEFT><B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">To:</FONT></B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn"> 'veritas-bu AT mailman.eng.auburn DOT edu'</FONT></P>
<P ALIGN=3DLEFT><B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Subject:</FONT></B><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn"> [Veritas-bu] Help! Installing Quantum ATL 1500 and =
Win2K</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">I =
need some help installing an ATL 1500 with 2 DLT8000 drives =
under</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">Win2K =
Advanced server. The server is a Dell 6350 with 2 PERC/2 =
LVD SCSI</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">controllers. The external RAID array (PV200) is =
attached to the first</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">controller and the internal drivers are attached to the =
second controller.</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">I =
currently have the ATL library attached to the second port of the =
second</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">controller. The library is assigned SCSI ID 0, tape =
drive 1 is ID 2, and</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">tape =
drive 2 is ID3. I have installed Win2K, but it does not see =
the</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">drives.</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">When =
the system boots up, I run the SCSI config utility built =
into</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">the =
adapters and it sees the library and the two tape drives on the =
second</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">controller with the ID's they are supposed to have. I =
let Winblows boot up</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">and =
it does not see the devices anywhere. I ran the device =
manager and let</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">it =
scan twice with no luck. Neither of the drives are showing =
up anywhere,</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">there =
is not even a "Tape Drives" category or an =
"Other" category listed.</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Any suggestions? Windows should see it shouldn't it, =
when the adapter can</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">see =
it? Please help!</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Michael French</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Platform Engineer</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms Rmn">Intel =
IOS</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">(408)765-6676</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">_______________________________________________</FONT></P>
<P ALIGN=3DLEFT><FONT COLOR=3D"#000000" SIZE=3D2 FACE=3D"Tms =
Rmn">Veritas-bu maillist - =
Veritas-bu AT mailman.eng.auburn DOT edu</FONT><U><FONT COLOR=3D"#0000FF" =
SIZE=3D2 FACE=3D"Tms Rmn"><A =
HREF=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; =
TARGET=3D"_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas=
-bu</A></FONT></U></P>
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