Hi David

tpreq doesn't result in 98, but the tape mount doesn't take place, and tpreq 
never returns to the prompt. Device monitor shows a 'pending request'. (Robtest 
works fine.)

I have logged a call with Veritas - I'm curious to see what they come back with.

Regards

Marianne van den Berg 
Senior Support Engineer 
MGX Solutions 
Tel:  +27 11 695 2064 
Fax: +27 11 695 2291 
Mobile: +27 82 468 8107 
mailto: marianne.vandenberg AT mgxsolutions.co DOT za 

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-----Original Message-----
From: David A. Chapa [mailto:david AT datastaff DOT com]
Sent: Thursday, 09 January, 2003 5:10 PM
To: Marianne Van den Berg
Cc: NBUList (E-mail)
Subject: Re: [Veritas-bu] Error 98 - NetBackup 4.5 Windows 2000


can you to a tpreq -ev <media> -p Pool -d Density -f <mt point>

and see if you get the same error?

David

Quoting Marianne Van den Berg <Marianne.VandenBerg AT mgxgroup DOT com>:

> We see this error on the Master Server when the catalogs backups are due (All
> backups done, nothing else happening on the master server.)
>  
> bptm log:
>  
> 13:31:07.707 [2088.2120] <2> mount_open_media: Waiting for mount of media id
> NP0001 (copy 1) on server bkp01.
> 13:31:07.707 [2088.2120] <2> mount_open_media: setting mount timeout to 3600
> seconds
> 13:31:07.707 [2088.2120] <16> tapelib: system call shmget() or shmat()failed,
> No such file or directory
> 13:31:07.707 [2088.2120] <16> mount_open_media: error requesting media,
> TpErrno = Error in IPC SHMGET call
> 13:31:07.707 [2088.2120] <2> bptm: EXITING with status 98 <----------
>  
> (Just for the record: Device management and Volume management services are
> running.)
>  
> Any ideas will be appreciated.
>  
> Regards
> Marianne van den Berg 
> Senior Support Engineer 
> MGX Solutions 
> Tel:  +27 11 695 2064 
> Fax: +27 11 695 2291 
> Mobile: +27 82 468 8107 
> mailto: marianne.vandenberg AT mgxsolutions.co DOT za
> 
> This e-mail and attachments relating thereto, is intended for the
> above-mentioned recipient. If you have received this e-mail in error, kindly
> notify the sender and delete it immediately as it contains information
> relating to the official business of MGX Solutions (Pty) Limited, which is
> confidential, legally privileged and proprietary to MGX Solutions (Pty)
> Limited. MGX Solutions (Pty) Limited does not own and endorse any other
> content. The views and opinions expressed in this e-mail are those of the
> sender unless clearly stated as being those of MGX Solutions (Pty) Limited.
> 
>  
>