Robert,
We encounter the same problem at our data center with two of the ATL P7000
library after the library firmware update. We normally use the NetBackup
robtest to move the tape back to the library slot. We are thinking the cause
by the latest firmware. 
Thanks
Tommy



Message: 13
From: Robert Loh <robert AT softsource.com DOT sg>
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Tue, 19 Nov 2002 14:23:43 +0800
Subject: [Veritas-bu] IBM LTO Tape stuck too often

This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

------_=_NextPart_001_01C28F94.35B48530
Content-Type: text/plain;
        charset="iso-8859-1"

Hi All,

Anyone encounter problem with IBM LTO drive with tape stuck in the drive so
often, the problem happen to random drives with different tapes, after get
the drive changed, it will happen on the new drive again. Once the tape get
stuck, NetBackup couldn't unmount tape nor the ATL P7K library panel. Have
to dismantle the drive.

Configuration as below
Library ATL P7K with the latest firmware (3.11)
IBM LTO drive with the latest firmware (18N0)
NetBackup 3.4
Using FC
Error code from the drive is 3


Thanks
robert