Veritas-bu

[Veritas-bu] EXITING with status 84

2002-11-05 19:37:12
Subject: [Veritas-bu] EXITING with status 84
From: ssesar AT rcn DOT com (Steven L. Sesar)
Date: Tue, 5 Nov 2002 19:37:12 -0500
Most of time when I see these, it indicates a SCIS error on one of our drives. 
Do you see anything suspect in  /var/adm/messages? grep for the string "sense 
key" and see if it returns anything.




On Tuesday 05 November 2002 06:47 pm, Duncan Boccio wrote:
> Hello Netbackup Gurus,
>
> I'm a Legato Networker admin that has been draffted to help
> fix a Netbackup problem here at my company. My knowledge
> of and experience with Netbackup is very limited so please
> bear with me and my ignorance of this product. I have a situation
> where backups will start and happily backup for a while and then exit
> with a write error. The environment is:
>
> Netbackup 3.4 (no patches as far as I can tell)
> STK 9710  library with 9840 drives
> OS is Solaris 7
> E420R server
> Tape drives connected to the server via Crosspoint 4200
>       Fiber channel to SCSI routers
>
> Below is an excerpt from the bptm log that starts with the line that says
> it's starting to write through to the point where it exits with a write
> error. If anyone
> can shed some light on what is happening I'd appreciate it.  The tapes seem
> to be randomly rewinding for some reason.  I have read that the
> error I'm seeing can be caused when multiple servers are sharing the drives
> in a SAN or SSO environment but I don't believe this is the problem. The
> only thing the server is trying to backup is itself and the only apps that
> are using the drives are Netbackup and Storage Migrator.
>
> Thanks alot,
> Duncan
>
>
> 13:06:30 [13089] <2> write_data: received first buffer (262144 bytes),
> begin writing data
> 14:17:32 [13089] <2> write_backup: write_data() returned, exit_status = 0,
> CINDEX = 0, backup_status = -3
> 14:17:32 [13089] <2> write_backup: tp.tv_sec = 1036448252, stp.tv_sec =
> 1036443990, tp.tv_usec = 321332, stp.tv_usec = 809594, et = 4261512,
> mpx_total_kbytes = 35708416
> 14:17:32 [13089] <2> signal_parent: sending SIGUSR1 to bpbrm (pid = 13085)
> 14:17:32 [13089] <2> io_close: closing
> /usr/openv/netbackup/db/media/tpreq/HF0231, from bptm.c.13083
> 14:17:32 [13089] <2> write_backup: block position check: actual 0, expected
> 4280668319
> 14:17:32 [13089] <2> getsockconnected: host=merlin.incyte.com service=bpdbm
> address=10.33.0.54 protocol=tcp non-reserved port=13721
> 14:17:32 [13089] <2> bind_on_port_addr: bound to port 46085
> 14:17:32 [13089] <2> check_authentication: no authentication required
> 14:17:33 [13089] <16> write_backup: FREEZING media id HF0231, External
> event caused rewind during write, all data on media is lost
> 14:17:33 [13089] <2> log_media_error: successfully wrote to error file -
> 11/04/02 14:17:33 HF0231 7 WRITE_ERROR
> 14:17:33 [13089] <2> check_error_history: called from bptm line 13122,
> EXIT_Status = 84
> 14:17:34 [13089] <2> check_error_history: drive index = 7, media id =
> HF0231, time = 11/04/02 14:17:33, both_match = 0, media_match = 0,
> drive_match = 0 14:17:34 [13089] <2> tpunmount: tpunmount'ing
> /usr/openv/netbackup/db/media/tpreq/HF0231
> 14:17:34 [13089] <2> TpUnmountWrapper: SCSI RELEASE
> 14:17:34 [13089] <2> bptm: EXITING with status 84 <----------
>
>
>
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