It looks as though this is the closest to the mark. The W2K server was trying 
to tell me it was out of disk space (according to the guy who maintains that 
server). I'm going to run a quick backup on it to verify but it does sound 
plausible. Thanks for all the responses.

Regards,
Dennis

Quote: "Time is not a test of the truth"
Translation: Just because you've always done it that way, doesn't make it right

Dennis F. Dwyer
Enterprise Storage Manager
Tampa Electric Company

(813) 225-5181  - Voice
(813) 275-3599  - FAX

Visit our corporate website at www.tecoenergy.com

>>> "Paul Hayes (phayes)" <phayes AT cisco DOT com> 08/23/2002 12:13:34 PM >>>
The error message returned is usually a Win32 Error message, however this isnt 
a message being returned by Win32. At a guess the function HrBackupOpen is 
native to Ntdsbsrv.dll, so when this fails it is returning an error number 
specific to that library and not win32, hence unknown error occurs. This is a 
guess mind you, and I could be wrong, it is friday afternoon after all. 
Possibly reinstall the client on that box, or otherwise check that there have 
no service pack updates or similar. 

Rgrds...Paul 
-----Original Message-----
From: Dennis Dwyer [mailto:dfdwyer AT tecoenergy DOT com] 
Sent: 23 August 2002 14:54
To: veritas-bu AT mailman.eng.auburn DOT edu 
Subject: [Veritas-bu] Status Code 12 - FIle Open Failed


I'm beginning to see this error on a server that used to backup OK. I looked 
through the problem log and it wasn't much help but here's the error messages I 
saw

ERR - Active Directory: HrBackupOpen() failed (WIN32 - 939522288: Unknown Error)
FTL - Backup Operation Aborted!

The second message is pretty clear but I thought the "Unknown Error" part was 
lacking a little something. I'm checking to see if anything has changed on that 
server recently but in the mean time, has anybody ever seen anomalous 
situations with NBU when dealing with W2K and Active Directory?

Environment:

Sun E450
Solaris 2.8
NBU 3.4 (patch level 3_2)


Regards,
Dennis

Quote: "Time is not a test of the truth"
Translation: Just because you've always done it that way, doesn't make it right

Dennis F. Dwyer
Enterprise Storage Manager
Tampa Electric Company

(813) 225-5181  - Voice
(813) 275-3599  - FAX

Visit our corporate website at www.tecoenergy.com 



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