No. I was not using remote admin client.  Did not initiate any restore. The 
error came up while opening Backup, Archive and Restore GUI in NBU client 
program.  There was no images for browsing.  Both master server and client 
had been rebooted.  We even uninstalled and reinstalled the client program 
and patches.






>From: "Bantay, Elmer" <Elmer.bantay AT SSCIMS DOT com>
>To: "Eliza Yam" <eyam AT hotmail DOT com>, <veritas-bu AT mailman.eng.auburn 
>DOT edu>
>Subject: RE: [Veritas-bu] Socket Read Failed
>Date: Tue, 23 Jul 2002 15:23:02 -0700
>
>Eliza,
>
>Are you using the remote admin client?  Does it hung the backup and restore 
>window when a restore request is made?  Did you get a Error -1 in a view 
>status after the restore was processed?  Just need more info before making 
>a recommendation, you might have the same problem, I had before.
>
>Thanks,
>
>Elmer
>
>
>-----Original Message-----
>From: Eliza Yam [mailto:eyam AT hotmail DOT com]
>Sent: Tuesday, July 23, 2002 3:06 PM
>To: michael.g.shipley AT bankofamerica DOT com;
>veritas-bu AT mailman.eng.auburn DOT edu
>Subject: RE: [Veritas-bu] Socket Read Failed
>
>
>No, Request Manager is running.  Other clients can browse images fine.
>Thanks Mike
>
>
>
> >From: "Shipley, Michael G" <michael.g.shipley AT bankofamerica DOT com>
> >To: eyam AT hotmail DOT com, veritas-bu AT mailman.eng.auburn DOT edu
> >Subject: RE: [Veritas-bu] Socket Read Failed
> >Date: Tue, 23 Jul 2002 14:39:02 -0400
> >
> >Check the Netbackup request manager on the master server. We were having
> >this same problem and it turned out to be that the request manager on our
> >master server had been stopped.
> >
> >
> >Thanks,
> >Michael Shipley
> >Assistant Vice President
> >DS Data Storage and Recovery
> >Bank of America
> >
> >
> >-----Original Message-----
> >From: Eliza Yam [mailto:eyam AT hotmail DOT com]
> >Sent: Tuesday, July 23, 2002 2:02 PM
> >To: veritas-bu AT mailman.eng.auburn DOT edu
> >Subject: [Veritas-bu] Socket Read Failed
> >
> >
> >Hi all,
> >We are in a strict W2K NBU environment.  When opening Netbackup client
> >program on a client, we got "error: socket read failed".  Seems to me the
> >client is having problem connecting to master server to pull the images. 
>Do
> >not have problem doing backup from the master server.  Would appreciate 
>any
> >suggestions.
> >ey
> >
> >
> >
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>
>
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