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I am noticing that many of my jobs are running in the Activity Monitor with
but they hang and need to be killed manually. When I look at the detail of
the job, it shows that the job got as far as mounting the media and stopped.
When I got in this morning, most of the drives (12 of 16) were down, the
remainder were AVR.
This is a SAN (SSO) environment with a Compaq 9326 library. I have had
issues in the past where the SCSI id of the drive changes and I need adjust
the drive mappings in NBU, however I verified that all of my drives are
mapped correctly so I do not think that is my issue at this point (used
robtest to move tapes to drives and verified volumes appear in Device
Monitor).
I tried running a manual backup today (after killing my hung jobs from last
night) and it takes about 5-6 minutes for the tape to be mounted and then it
hangs as before at the mounting of the tape so I am fairly certain I have a
communication issue. Tapes usually mount within moments of starting the job
in NBU.
I know I am going to end up restarting the SAN/switches, etc. but I am
curious if anyone has seen this recently and can give some insight into a
possible solution, other than a full reboot. I am not in production at this
point, but will be shortly so I have some time to "play".
John Glancey
jglancey AT cntus.jnj DOT com <mailto:jglancey AT cntus.jnj DOT com>
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<p class=3DMsoNormal><span class=3Dbodytext1><font size=3D2 =
color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt'>I am noticing that many of my jobs are =
running in the
Activity Monitor with but they hang and need to be killed =
manually.<span
style=3D'mso-spacerun:yes'> </span>When I look at the detail of =
the job, it
shows that the job got as far as mounting the media and stopped.<span
style=3D'mso-spacerun:yes'> </span>When I got in this morning, =
most of the
drives (12 of 16) were down, the <span class=3DGramE>remainder =
were</span> AVR.<o:p></o:p></span></font></span></p>
<p class=3DMsoNormal><span class=3Dbodytext1><font size=3D2 =
color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt'><o:p> </o:p></span></font></span></p>
<p class=3DMsoNormal><span class=3Dbodytext1><font size=3D2 =
color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt'>This is a SAN (SSO) environment with a =
Compaq 9326
library.<span style=3D'mso-spacerun:yes'> </span>I have had =
issues in the
past where the SCSI id of the drive changes and I need adjust the drive =
mappings
in NBU, however I verified that all of my drives are mapped correctly =
so I do
not think that is my issue at this point (used robtest to move tapes to =
drives
and verified volumes appear in Device =
Monitor).<o:p></o:p></span></font></span></p>
<p class=3DMsoNormal><span class=3Dbodytext1><font size=3D2 =
color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt'><o:p> </o:p></span></font></span></p>
<p class=3DMsoNormal><span class=3Dbodytext1><font size=3D2 =
color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt'>I tried running a manual backup today (after =
killing
my hung jobs from last night) and it takes about 5-6 minutes for the =
tape to be
mounted and then it hangs as before at the mounting of the tape so I am =
fairly
certain I have a communication issue.<span =
style=3D'mso-spacerun:yes'>
</span>Tapes usually mount within moments of starting the job in =
NBU.<o:p></o:p></span></font></span></p>
<p class=3DMsoNormal><span class=3Dbodytext1><font size=3D2 =
color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt'><span =
style=3D'mso-spacerun:yes'> </span><o:p></o:p></span></font></span>=
</p>
<p class=3DMsoNormal><span class=3Dbodytext1><font size=3D2 =
color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt'>I know I am going to end up restarting the
SAN/switches, etc. but I am curious if anyone has seen this recently =
and can
give some insight into a possible solution, other than a full =
reboot.<span
style=3D'mso-spacerun:yes'> </span>I am not in production at this =
point,
but will be shortly so I have some time to =
"play".<o:p></o:p></span></font></span></p>
<p class=3DMsoNormal><span class=3Dbodytext1><font size=3D2 =
color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt'><span =
style=3D'mso-spacerun:yes'> </span><span
style=3D'mso-spacerun:yes'> </span></span></font></span><font =
size=3D2
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></=
p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'>John Glancey</span></font><span
style=3D'mso-no-proof:yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'><a =
href=3D"mailto:jglancey AT cntus.jnj DOT com">jglancey AT cntus.jnj DOT
com</a></span>=
</font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p> </o:p></span></font></p>
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