Finally I could apply latest patches (NB_341_2.winnt.intel_240966.exe) and 
re-boot the NT 4.0 client this last weekend, but I continue with the same 
problems:

- In the "OTM Initialize" step, I get the error: "unable to get version" 
(err=0xe000100b).
- on every drive it says "OTM: not enabled" (err=0x00000006).

I can live with the first one but the second means that all backups end 
with status 1 as a result of opened files that were not backed-up.

Any ideas?

Thanks!.
Rafael

At 10:30 AM 6/13/2002 +0300, Barda, Boaz wrote:
>Thanks for everyone who helped.
>The problem was resolved by installing the latest patches + reboot. But I
>assume it was like rob said only the reboot that did the trick.
>
>Thanks again,
>Boaz.
>
>-----Original Message-----
>From: Rob Green [mailto:rgreen AT cdp DOT com]
>Sent: Wednesday, June 12, 2002 11:46 PM
>To: 'Rafael Valcarcel'; veritas-bu AT mailman.eng.auburn DOT edu
>Subject: RE: [Veritas-bu] OTM errors: 0xe000100b & 0x00000006
>
>
>The machine where otm is installed needs to be rebooted.
>
>Thanks,
>Rob
>
>
>-----Original Message-----
>From: veritas-bu-admin AT mailman.eng.auburn DOT edu
>[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Rafael
>Valcarcel
>Sent: Wednesday, June 12, 2002 4:15 PM
>To: veritas-bu AT mailman.eng.auburn DOT edu
>Subject: [Veritas-bu] OTM errors: 0xe000100b & 0x00000006
>
>
>Anybody knows if there is any formal documentation of all Netbackup OTM
>errors codes and
>what they mean (... with tips on how to fix each problem!).
>
>The reason I ask is that I am having problems with one NT client and
>OTM.  During "OTM
>Initialize" step, I get the error: "unable to get version"
>(err=0xe000100b).   Then on every
>drive it says "OTM: not enabled" (err=0x00000006). I did a search in
>Veritas Knowledge base
>but nothing ...
>
>Thanks.
>Rafael Valcarcel
>
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>_______________________________________________
>Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
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>_______________________________________________
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