I don't know if this helps, but with NBU BusinessServer OTM support is
an additional license purchase (with DC its included). If you don't have
this it *may* be causing some of your problems.
RCA
--
Ryan C. Anderson
Unix Administrator
United Defense L.P.
desk 763.572.6684
pager 952.235.9936
>>> Jason Ahrens <Jason.Ahrens AT telus DOT com> 02/01/02 10:25AM >>>
Great! I'm not the only one having this problem. I didn't think I could
be.
I have calls open with both Veritas and Microsoft about this problem.
So far
no one has been able to figure out anything.
Here's what I do know:
1) We have a flat system: NT4, SP6a, IIS, NetBackup client - Backup
successful
2) We apply Microsoft rollup patch Q299444i.exe and these problems
start
happening, always the same files.
3) We back out the patch, the problem goes away.
4) We reinstall the patch, these problems come back, but *different*
files
than before. (ie: the missed files are consistent across and given
installation of the patch, but change with each installation)
If you are using that rollup patch (or any of the hotfixes within it)
could
you let me know which ones? It might help us in figuring out what's
wrong.
We can duplicate this behaviour on demand with 100% certainty, but
apparently neither Microsoft nor Veritas has success in duplicating
it.
Jason
> -----Original Message-----
> From: Kenneth Lund [mailto:kenneth.lund AT opensystems DOT no]
> Sent: January 31, 2002 09:37
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Error code 1; failure reading file.
>
>
> Hi guys!
>
> I'm having some problems with a client which allways return a
> status code 1.
> The server i a NT4/sp6 machine and the client a win2k. OTM is
> installed,
> with default settings. I'm running Netbackup Business server
> 3.4, with no
> patches installed.
> The problems log show:
>
> from client nt351: ERR - failure reading file:
> C:\WINNT\system32\jgaw400.dll
> (WIN32 5: Access is denied. )
> from client nt351: ERR - failure reading file:
> C:\WINNT\system32\jgsh400.dll
> (WIN32 5: Access is denied. )
> from client nt351: ERR - failure reading file:
> C:\WINNT\system32\Macromed\Flash\swflash.ocx (WIN32 5: Access
> is denied. )
> from client nt351: ERR - failure reading file:
> C:\WINNT\system32\mui\0409\hhctrlui.dll (WIN32 5: Access is denied.
)
> Error 1 backup of client nt351 exited with status 1
> (the requested operation
> was partially successful)
>
> It's always the same 4 files that Netbackup will not backup.
> It looks to me
> that the files are locked by some process. I thought the OTM
> would handle
> that, but...
>
> I could offcourse exlude the files, but my customer don't
> think much of that
> idea. Any tips??!?!?
>
> Best Regards
>
> Kenneth Lund
> Open Systems Technologies AS
> Gml. Drammensvei 48
> 1369 Stabekk
> Norway
> Tlf: +47 67111856 Mob: +47 97684049
>
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
|
