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David,
what is the level of the firmware of the bridge ?
Take care you have to use the last level...
Pierre
-----Original Message-----
From: Andrew Shinkarev [mailto:shinkara AT pprd.abbott DOT com]
Sent: vendredi 4 janvier 2002 05:56
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] STK L700-Drives down
On Thu, Jan 03, 2002 at 03:05:44PM -0600, David A. Chapa wrote:
you can put blank tape with DGXXXX(?) barcode into L700's internal
slots, they are right under second CAP, and use
commands from library menu, mount/unmount test should be helpfull,
if library fails to mount/unmount diag tape then you have problem with
hardware.
But.. two tape drives at the same time with the same problem.. I don't think
so.
What kind of tape drives you've got? Are they on the same SCSI chain?
I've got a lot of problems with the STK/CrossRoads bridges.
That was old STK3200 or 4200 CrossRoads I believe.
My bridges was logging to fabric with different topology every time.
Be sure you've got the latest firmware.
The latest firmware level for DLT tape drives is 106.
I do beleive you need to have 34_2 to run it.
The latest firmware I heard from STK for L700 is 2.30, it could be
newer.
Thanks,
Andrew
> here's one for the group to hash out with me.
>
> STK L700, Solaris 2.6 Master, v 3.4.1, Brocade Switches, Crossroads
Bridges,
> SSO.
>
> My client has been having an issue with TWO particular drives. When a
> backup job requests a tape mount, the library satisfies that request, but
> never 'mounts' the tape. It eventually writes to the syslog that the tape
> is in a down'd drive. Its only these two drives.
>
> They have replaced the drives, the bridges and now have asked me to look
> into it. I took a pretty close look at it today, I think it is hardware.
> The reason I am leaning there, is when I attempted to dismount the tape
from
> the L700 panel, the command failed. Netbackup at that point had already
> given up on the two drives and I had already killed the backup jobs, so
> there was nothing special going on with the NBU server.
>
> Any thoughts out there?
>
> Thanks
>
> David
>
> <><><><><><><><><><><><><><><><><><><><>
> David A. Chapa
> NetBackup Consultant
> DataStaff, Inc.
> http://www.consulting.datastaff.com
> 847 413 1144
> ---------------------------------------
> NBU-LSERV AT datastaff DOT com - Adv. Scripting
> http://www.xbpadm-commands.com
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
--
----
Andrew Shinkarev
Network Systems Specialist
Abbott Laboratories
(847) 9387559
shinkara AT pprd.abbott DOT com
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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<P><FONT SIZE=2>David, </FONT>
<BR><FONT SIZE=2>what is the level of the firmware of the bridge ?</FONT>
</P>
<P><FONT SIZE=2>Take care you have to use the last level...</FONT>
</P>
<P><FONT SIZE=2>Pierre </FONT>
</P>
<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Andrew Shinkarev [<A HREF="mailto:shinkara AT
pprd.abbott DOT com">mailto:shinkara AT pprd.abbott DOT com</A>]</FONT>
<BR><FONT SIZE=2>Sent: vendredi 4 janvier 2002 05:56</FONT>
<BR><FONT SIZE=2>To: veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=2>Subject: Re: [Veritas-bu] STK L700-Drives down</FONT>
</P>
<BR>
<P><FONT SIZE=2>On Thu, Jan 03, 2002 at 03:05:44PM -0600, David A. Chapa
wrote:</FONT>
</P>
<P><FONT SIZE=2>you can put blank tape with DGXXXX(?) barcode into L700's
internal </FONT>
<BR><FONT SIZE=2>slots, they are right under second CAP, and use </FONT>
<BR><FONT SIZE=2>commands from library menu, mount/unmount test should be
helpfull, </FONT>
<BR><FONT SIZE=2>if library fails to mount/unmount diag tape then you have
problem with hardware. </FONT>
<BR><FONT SIZE=2>But.. two tape drives at the same time with the same problem..
I don't think so. </FONT>
<BR><FONT SIZE=2>What kind of tape drives you've got? Are they on the same SCSI
chain?</FONT>
</P>
<P><FONT SIZE=2>I've got a lot of problems with the STK/CrossRoads bridges.
</FONT>
<BR><FONT SIZE=2>That was old STK3200 or 4200 CrossRoads I believe. </FONT>
<BR><FONT SIZE=2>My bridges was logging to fabric with different topology every
time.</FONT>
<BR><FONT SIZE=2>Be sure you've got the latest firmware. </FONT>
</P>
<P><FONT SIZE=2>The latest firmware level for DLT tape drives is 106. </FONT>
<BR><FONT SIZE=2>I do beleive you need to have 34_2 to run it. </FONT>
</P>
<P><FONT SIZE=2>The latest firmware I heard from STK for L700 is 2.30, it could
be </FONT>
<BR><FONT SIZE=2>newer. </FONT>
</P>
<P><FONT SIZE=2>Thanks,</FONT>
<BR><FONT SIZE=2>Andrew</FONT>
</P>
<P><FONT SIZE=2> </FONT>
<BR><FONT SIZE=2>> here's one for the group to hash out with me.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> STK L700, Solaris 2.6 Master, v 3.4.1, Brocade Switches,
Crossroads Bridges,</FONT>
<BR><FONT SIZE=2>> SSO.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> My client has been having an issue with TWO particular
drives. When a</FONT>
<BR><FONT SIZE=2>> backup job requests a tape mount, the library satisfies
that request, but</FONT>
<BR><FONT SIZE=2>> never 'mounts' the tape. It eventually writes to
the syslog that the tape</FONT>
<BR><FONT SIZE=2>> is in a down'd drive. Its only these two
drives.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> They have replaced the drives, the bridges and now have
asked me to look</FONT>
<BR><FONT SIZE=2>> into it. I took a pretty close look at it today, I
think it is hardware.</FONT>
<BR><FONT SIZE=2>> The reason I am leaning there, is when I attempted to
dismount the tape from</FONT>
<BR><FONT SIZE=2>> the L700 panel, the command failed. Netbackup at
that point had already</FONT>
<BR><FONT SIZE=2>> given up on the two drives and I had already killed the
backup jobs, so</FONT>
<BR><FONT SIZE=2>> there was nothing special going on with the NBU
server.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Any thoughts out there?</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Thanks</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> David</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>>
<><><><><><><><><><><><><><><><><><><><></FONT>
<BR><FONT SIZE=2>> David A. Chapa</FONT>
<BR><FONT SIZE=2>> NetBackup Consultant</FONT>
<BR><FONT SIZE=2>> DataStaff, Inc.</FONT>
<BR><FONT SIZE=2>> <A HREF="http://www.consulting.datastaff.com";
TARGET="_blank">http://www.consulting.datastaff.com</A></FONT>
<BR><FONT SIZE=2>> 847 413 1144</FONT>
<BR><FONT SIZE=2>> ---------------------------------------</FONT>
<BR><FONT SIZE=2>> NBU-LSERV AT datastaff DOT com - Adv. Scripting</FONT>
<BR><FONT SIZE=2>> <A HREF="http://www.xbpadm-commands.com";
TARGET="_blank">http://www.xbpadm-commands.com</A></FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> _______________________________________________</FONT>
<BR><FONT SIZE=2>> Veritas-bu maillist - Veritas-bu AT
mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=2>> <A
HREF="http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";
TARGET="_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A></FONT>
</P>
<P><FONT SIZE=2>-- </FONT>
<BR><FONT SIZE=2>----</FONT>
<BR><FONT SIZE=2>Andrew Shinkarev</FONT>
<BR><FONT SIZE=2>Network Systems Specialist</FONT>
<BR><FONT SIZE=2>Abbott Laboratories</FONT>
<BR><FONT SIZE=2>(847) 9387559</FONT>
<BR><FONT SIZE=2>shinkara AT pprd.abbott DOT com</FONT>
<BR><FONT SIZE=2>_______________________________________________</FONT>
<BR><FONT SIZE=2>Veritas-bu maillist - Veritas-bu AT
mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=2><A
HREF="http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";
TARGET="_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A></FONT>
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